Delivery was within 48 hours of my order and the bargain fish tank is lovely. I was surprised how thick the glass was. The fish tank was very well packaged and there was no damage anywhere. It was e... See more
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Review summary
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Reviews shaping this summary
I have used this company repeatedly and normaly without any issues. When small issues have arisen they have been dealt with quickly and efficiently by Hannah. Good prices, quality items and fast and... See more
Website really easy to navigate. Order arrived really quickly, I expected it to take longer with our location. Great prices comparing to other places and really happy with items which all met or excee... See more
Company replied
Very pleased with service from start to finish. Kept informed all the way, and you pulled out all the stops, after a problem at the manufacturers end to get the order to us as quickly as possible. We... See more
Company replied
Company details
Written by the company
CompleteAquatics.co.uk is an award winning aquatics business that specializes in providing high-quality aquarium and pond supplies to customers in the UK. The company has established a reputation for excellence by offering a wide range of products that cater to the needs of both beginner and advanced aquarists. CompleteAquatics.co.uk prides itself on providing exceptional customer service and expert advice to ensure that each customer finds the perfect product for their specific needs. The website is easy to navigate and features a vast selection of products from top brands, making it a one-stop-shop for all aquatic enthusiasts. In addition to its impressive product line, CompleteAquatics.co.uk also offers fast and reliable shipping, ensuring that customers receive their orders promptly and in perfect condition.
Contact info
Laneside Works, BB2 5JR, Blackburn, United Kingdom
- info@completeaquatics.co.uk
- www.completeaquatics.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Fast dispatch great seller
18 May 2026
Reply from Complete Aquatics
Hi Stephen,
Thank you for your review! We're glad with the fast dispatch.
Best regards,
Complete Aquatics Team
Problem quickly resolved
The box of Japi Aquarium salts split whilst in the transit packaging. A refund was provided, even though it was not their fault.
15 May 2026
Reply from Complete Aquatics
Hi Janice,
Thank you for your review! We're pleased the problem with the salts was resolved quickly with a refund.
We appreciate your understanding.
Best regards,
Complete Aquatics Team
Super quick postage
Super quick postage, item as described. Only place left with the item i wanted in stock. Very happy!
7 May 2026
Reply from Complete Aquatics
Hi Dan,
Thank you for your review! We're happy with the super quick postage and that the item was exactly as described.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Ant,
Thank you for your review! We're delighted you had a brilliant customer experience.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Tracy,
Thank you for your review! We're thrilled you love our customer service.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Kellie,
Thank you for your review! We're glad you had great service, prices, and fast delivery.
Best regards,
Complete Aquatics Team
Good product at a good price and swift…
Good product at a good price and swift delivery.
29 September 2025
Reply from Complete Aquatics
Hi Keith,
Thank you for your review! We're pleased with the good product, price, and swift delivery.
Best regards,
Complete Aquatics Team
Always carry the stock that I need
Always carry the stock that I need. Easy pick up service if you don’t live to far away. Free delivery for orders over £60, I usually pick up, but tried the delivery service, arrived on time & packed really well. I used to use these guys when they had a shop in a garden centre, so I’ve been a customer for many years.
13 May 2026
Reply from Complete Aquatics
Hi Christopher,
Thank you for your review and for being a long-time customer! We're glad the delivery arrived on time and well packed, and that we still meet your needs.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Roger,
Thank you for your review! We're pleased with the fast and efficient service and great packaging.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Mrs D Howe,
Thank you for your review! We're glad the product was lovely, well packed, and delivered quickly.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Andrew,
Thank you for your review! We're happy with the fast delivery.
Best regards,
Complete Aquatics Team
Price was reasonable and arrive quickly.
12 May 2026
Reply from Complete Aquatics
Hi Sue,
Thank you for your review! We're pleased the price was reasonable and it arrived quickly.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Susan,
Thank you for your review! We're glad the service was quick and efficient.
Best regards,
Complete Aquatics Team
Just great!
I ordered a pleco’s wood cave, very reasonably priced… it’s now the centre piece of my 260 L tank! Also some lava rock, good price, great rock!
I used complete aquatics because my daughter recommended them….. I definitely recommend them…. Extremely happy with my order…. And, next day delivery!
I’ll be using them again.
11 May 2026
Reply from Complete Aquatics
Hi Kim,
Thank you for your lovely review! We're thrilled the pleco’s wood cave and lava rock are perfect for your tank, and that you had next-day delivery.
We'll look forward to your next order.
Best regards,
Complete Aquatics Team
Wow…
Great honest company with an easy to navigate website that makes finding the most suitable product for your needs a breeze. Quick checkout process and even quicker delivery. Items expertly packed to keep items pristine.
8 May 2026
Reply from Complete Aquatics
Hi Leah,
Thank you for your review! We're delighted with your experience — easy website, quick delivery, and expertly packed items.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Gary,
Thank you for your review! We're glad we went out of our way to help you.
Best regards,
Complete Aquatics Team
Great service
Very pleased with service from start to finish. Kept informed all the way, and you pulled out all the stops, after a problem at the manufacturers end to get the order to us as quickly as possible. We will certainly use Complete Aquatics again and would recommend you to any body. Thanks for all your assistance
8 May 2026
Reply from Complete Aquatics
Hi David,
Thank you for your review! We're pleased everything went well from start to finish despite the manufacturer issue, and that we could get it to you quickly.
Best regards,
Complete Aquatics Team
Super fast shipping
Super fast shipping, great packaging and they even sent my two seperate orders together which was appreciated 👍🏼
7 May 2026
Reply from Complete Aquatics
Hi there,
Thank you for your review! We're glad the shipping was super fast, packaging great, and orders were combined.
Best regards,
Complete Aquatics Team
Brilliant Thanks
Brilliant Thanks . Awesome Tank, set up easy, delivered without any issues. Fantastic packaging to protect the fragile item.
Overall very satisfied 😀.
5 May 2026
Reply from Complete Aquatics
Hi Mr Snarski,
Thank you for your review! We're delighted with the awesome tank, easy setup, and fantastic packaging.
Best regards,
Complete Aquatics Team
Recieved a broken tank
Recieved a broken tank, Chris was amazing in sorting a new one for me the same day,highly responsive to questions and emails,excellent customer service! 😁
12 May 2026
Unprompted review
Reply from Complete Aquatics
Hi Nick,
Thank you for your review! We're really glad Chris could sort the replacement tank the same day and that you had excellent customer service.
Best regards,
Complete Aquatics Team
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