Dorwest Herbs Reviews 10,361

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting significant improvements in their pets' health, from coat and skin conditions to anxiety and mobility. Many people appreciate the natural ingredients and the positive impact these have had over many years of use. The service is frequently highlighted as excellent, with consumers noting the efficiency and ease of ordering, prompt delivery, and helpful, knowledgeable staff. However, some customers also noted that certain products, particularly tablets, can be difficult to administer, requiring them to be broken up or hidden in food. While most found the products effective, a few people mentioned that specific supplements did not work for their pets or that it was too early to see results.

What people talk about most

Product

People report positive experiences with product, often praising their effectiveness and quality. Many... See more

Delivery service

Consumers consistently express satisfaction with the delivery service. Many reviewers highlight the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and straightforward... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

Thoroughly pleased with the way the order was handled. All the products are well displayed to select and choose. Delivery was prompt and on time. One little comment to make,and that is the hardness... See more

Company replied

Rated 5 out of 5 stars

Prompt service and product that works. My dog's never had fleas in their whole lives. I was giving them garlic and fenugreek daily. I ran out and so many things were going on I didn't reorder. T... See more

Company replied

Rated 5 out of 5 stars

I see results in my dog from taking Dorwest products. Tree Barks works everytime he has a loose stool and I am convinced that the Scullcap and Valarian tablets help with his anxiety. If he has a signi... See more

Company replied

Rated 5 out of 5 stars

As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually o... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.

Experts in herbal pet care

Written by the company

Promise 1
We never compromise on quality
Promise 2
We have dedicated, experienced, trained staff with a real interest in companion animals
Promise 3
Same day dispatch on all orders before 3pm

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to order and arrived in good time…

Easy to order and arrived in good time via a reputable company.
My second purchase of Milk Thistle and feel that my very elderly female dog (why can’t I use the correct terminology on here??) with multiple issues has benefited from using this because her liver was struggling due to her multiple medications. She has a shine to her coat again there is a spring back in her step. Thank you Dorwest m, keep up the good work.

14 April 2026
Rated 5 out of 5 stars

Superb service and products……

Reorder of product for my two Boxers and to my delight it was on offer, so ordered two!
The speed with which it was delivered was remarkable! Delighted to get the reduction and the super fast delivery! Dorwest is tops as ever, thank you.

13 April 2026
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Reply from Dorwest Herbs

Thank you for your 5* review!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Great company

Good product great company very fast delivery would recommend

13 April 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for your 5* review!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Great service

Great service
Everything I bought is working well

7 April 2026
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Reply from Dorwest Herbs

Thank you for your lovely 5* review Fiona!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

What an excellent informative web site

What an excellent informative web site, easy to order from and excellent fast delivery. Wanted products that were all natural, TICK. For my young border collie who gets very stressed out at times, that results in an upset tummy. After going through the possible causes with the vet for the stress, I came across the Dorset Web site and bingo the early signs are looking very good only time will tell

10 April 2026
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Reply from Dorwest Herbs

Thank you for your lovely 5* review Alan!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Great service

Great customer service, great products and fast delivery.

9 April 2026
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Reply from Dorwest Herbs

Thank you for your lovely 5* review!
Our Customer Service Team is always happy to help!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Dorwest are really helping my dogs

I have recently started my 12 year old sheltie on BrainCopa and although it is very early days I have noticed a small improvement in his coat. I will post again when I see other improvements but I will give it a good month. My other sheltie has been on Scullcap & Valerian for a year and it has really helped him cope with stressful situations eg fireworks or sudden loud noises.

10 April 2026
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Reply from Dorwest Herbs

Thank you for your lovely 5* review Anna!
We are so pleased to hear that our Scullcap and Valerian tablets have helped your Sheltie through those stressful situations!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Very prompt service and delivery

Very prompt service and delivery. The eye treatment was only started 5 days ago but is already making a difference. The eyes are noticeably less swollen and clearer. I would recommend this company.

10 April 2026
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Reply from Dorwest Herbs

Thank you for the 5* review Carol!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

I have been a customer of this company…

I have been a customer of this company for many years, their products are very good . I use Tree bark powder for my Sproodle as he has a sensitive tummy and it really helps. My older dog has an autoimmune disease which affects her skin. I use the paw and nose balm to keep her nose moist to stop it cracking. It works very wet

7 April 2026
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Reply from Dorwest Herbs

Thank you for your lovely 5* review!
We are so pleased to hear that our Tree Barks Powder helps your Sproodle with his sensitive tummy!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Caring and compassionate

A really caring compassionate company, patient and will readily.give helpful.advice, my vet is very happy for me to consult them first, I have been told by my vet to continue whatever I am.giving my dog as there has been so.much progress.

7 April 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for your lovely 5* review Anne!
Our Customer Service Team is always happy to help!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Item arrived promptly

Item arrived promptly. Early days, but I am sure, as with all Dorwest products, that this is going to be great.

7 April 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for the 5* review Karen!

Beatrice & The Dorwest Team

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