This comes across as a rag tag operation. Not worth unless the price difference between taking a cab or other parking is more than £100. Especially if you are liable for ULEZ. Cars are moved multiple... See more
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DO NOT USE
DO NOT USE! Dreadful experience from start to finish, email said to go to orange car park and we should of gone to green, got stuck at the gate that wouldn’t let us in and couldn’t reverse out as enormous queue behind us. Ended up another person in queue gave their number plate to let us in car park to then drive out and go to green park. On return called at 15:22 to be told car would be with us in 45 mins, after several phone calls the car finally arrived at 16:53. We then couldn’t get out of the car park with the ticket they gave us and it took 2 hours of trying to sort it out with company and having to pay £25 to eventually get out of car park. What we thought was going to cost us £72 for the week ended up costing £113 with levy charges and many hours wasted trying to get home. Will never use them again and strongly advise you not to!
Speedy service
We arrived and were dealt with promptly which was helpful as we were running late for our flight . The shuttle bus left with 10 mins of us arriving and got us their in time for our flight
Terrible service - avoid.
Terrible service.
Drop off was meant to be in the orange car park outside the terminal but when I rang ahead they said green car park (it would have been cheaper to just park directly here).
On pickup, had to wait 50 minutes for the car to be delivered back to me.
That was the good service - my parents who we were travelling with had to wait over 3 hours to get their car/get the ticket sorted to leave the car park.
Avoid at all costs
Extremely poor service with worse…
Extremely poor service with worse customer service
So easy to book
So easy to book, prices excellent compared to booking direct with airport.
Scam: Sapphire Parking Gatwick
I went with Sapphire Parking Gatwick through the site Compare Airport Parking. I was left stranded without someone to pick up said “within 10-15 minutes” when trying to call multiple times to their number, with no response and eventually turned off! (Screen recording proof).
Will be requesting full refund and compensation.
I’d thought I booked parking 2 months…
I’d thought I booked parking 2 months ago but found no trace! So had to book for next week! Booking process was easy and successful - and a good price!
Thank you very much.
We pre booked parking at Luton Airport…
We pre booked parking at Luton Airport and as instructed we called the number provided on our return but the staff refused to bring the car back.
They gave us 1000 excuses why not, such as we locked your keys inside or we locked the key in the office etc. After 2 hours of trying to get to the bottom of the story, they gave us a lift to our car and we managed to take it.
Worst experience ever, it lasted 2 hours of my life at 1am to deal with a bunch of idiots.
The process was superb!
The process was really easy, no confusion, easy format and plenty of details were provided. One of the best value prices around and shows a clear comparison between options!
Booked parking and when got there there…
Booked parking and when got there there was an additional charge of £17 for the transfer. It says on your website total price so this should have been included within the price
AVOID AT ALL COSTS
AVOID AT ALL COSTS. DAMAGED MY CAR. REFUSING TO ANSWER MY CALLS OR EMAILS. REPORTED TO TRADING STANDARDS.
Booked our parking
Booked our parking, when I arrived to drop the car off it was no more than a ruined yard, I had transfer £20 to someone called imran for the levy fee, not sure what that extra charge was! Whilst on holiday, police had seized my car along with 700 other cars because it was run illegally! It took 4 hours on my return for the police to find my cars location which was 5 miles from where I dropped it off!
AVOID AVOID AVOID AVOID AVOID!!!!!!!!
AVOID AVOID AVOID AVOID AVOID!!!!!!!!! AVOID FOR ANY PRICE!!!!!! I'm not going to write another review. All you need to know, already has been written below in earlier reviews. Please, for your own good, DON'T use them to park your car at Bristol airport. I mean it - PLEASE DON'T!!!
Reassuringly easy and great customer service.
Easy to search and enter details.
Payment was easy too, Google pay and offer of card entry.
The client care team called me to follow up as had didn't initially complete the booking.
Very pleased all round really!
Took ages to answer the phone when were…
Took ages to answer the phone when were due to drop off car and again when we needed picking up from airport... track to the storage/drop off area , is it very rough stone track .... stay away and find somewhere else... also 15 mins away from airport, plus hidden charge of £8.50 each on arrival to drop car off
The car was left in a very bad state…
The car was left in a very bad state after we received it back from them. There were scratches and dirt all over the car.
The company were not customer focussed…
The company were not customer focussed and their priority was filling the shuttle bus for the airport transfers which left us waiting an hour each end of our transfers. We nearly missed our flight out because of the delay in transfering us to the airport. Very poor customer service.
Very easy and straightforward
Very easy and straightforward. highly recommend!
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