I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
Excellent service. My account was easy to set up and the customer service is second to none. When I have contacted customer services, the staff have been super friendly and answered every question I h... See more
Company replied
I had an issue that was quite important to me. It was not straightforward. Once I had explained the situation to a member of staff at Commsave, they ensured that my request had a satisfactory outcom... See more
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Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Commsave Credit Union
HI Fiona,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a fast and effective experience.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
HI Tuesday,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Always friendly, helpful and quick to reply.
Thank you again for such a lovely review.
Many thanks,
Commsave
Good communication and fast service
Good communication and fast service
16 March 2026
Unprompted review
Reply from Commsave Credit Union
HI Keith,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Good communication and fast service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Quick and efficient always so good
17 March 2026
Unprompted review
Reply from Commsave Credit Union
HI Lucy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Quick and efficient always so very good.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi William,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that Commsave educates doshi learn.
Thank you again for such a lovely review.
Many thanks,
Commsave
Saved me from the spiral of debt
Commsave was the first company to ever help me out to consolidate my debts. Unable to get credit ANYWHERE until I found them. They’ve allowed me to pay off all my debts and pool it into one easy payment. Their team are fast and responsive and always take care of me as a customer. Thank you for giving me a new lease on life to focus on better credit and finally look toward buying a home. Without you I couldn’t have done it. Thank you
16 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Oliver,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that the consolidation loan has provide you with the ability to put your debts in one easy payment & providing members with fast and responsive responses.
Thank you again for such a lovely review.
Many thanks,
Commsave
I recently heard about Commsave Credit…
I recently heard about Commsave Credit Union from one of my colleagues and was pleasantly surprised by the level of support and benefits available to members.
Opening an account was quick and straightforward, and the document upload process was simple and efficient. Communication has also been clear and responsive throughout.Great customer service and easy application process, I recommend to everyone.
Overall, it has been a very positive experience.
20 January 2026
Unprompted review
Reply from Commsave Credit Union
Hi Ewelina,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that you heard about us through one of your colleagues & that you were pleasantly suppressed.
With opening accounts quick and straight forward simple and efficient.
Thank you again for such a lovely review.
Many thanks,
Commsave
I would like to sincerely thank the…
I would like to sincerely thank the Commsave team for their understanding and support during a difficult time. They listened to my situation and responded with kindness and professionalism. Their quick help and willingness to support their members truly shows how much they care.
13 March 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that we are understanding and supportive in difficult times & That we listen to members situations and respond with professionalism.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave is making life more manageable…
Commsave is making life more manageable financially through tgeir home grown finance packages.
9 March 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that we are making life more manageable financially though the packages we offer to our members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Lovely people
12 March 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that we are Lovely people.
Thank you again for such a lovely review.
Many thanks,
Commsave
They are always really helpful and…
They are always really helpful and explain things clearly. They respond promptly and it feels like a service I can trust.
11 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Alex,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that we explain things clearly and respond promptly.
Thank you again for such a lovely review.
Many thanks,
Commsave
excellent service and product and always happy to help
always answer a question in rapid time.
11 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Justine,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that we always answer a question in rapid time.
Thank you again for such a lovely review.
Many thanks,
Commsave
Always quick response from Commsave
Always quick response from Commsave. Nothing is to much trouble. Lovely company to save with.
11 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Amanda,
Thank you for your 5* review.
Thank you for your amazing feedback great customer service is what we always provide to all of our members.
Thank you again for your review.
Many thanks,
Commsave Credit Union
So easy to send a message and the…
So easy to send a message and the response was really quick.
All resolved with a couple of messages.
11 March 2026
Unprompted review
Reply from Commsave Credit Union
HI Nicky,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be very easy to send a messages and with quick responses.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Pete,
Thank you for your 5* review.
Thank you for your amazing feedback great customer service is what we always provide to all of our members.
Thank you again for your review.
Many thanks,
Commsave Credit Union
Reply from Commsave Credit Union
HI Oswaldo,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be such Excellent service we appreciate your feedback.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave has a really good professional…
Commsave has a really good professional team that are very responsive and promptly.
Thank you COMMSAVE looking forward to many more services with yourself.
10 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Adelina,
Thank you for taking the time to leave your 5* review
We always aim to be professional responsive and prompt we look forward to helping you in the future.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very prompt and explaining to make it…
Very prompt and explaining to make it easy
9 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Lynn,
Thank you for taking the time to leave your 4* review
We are happy that you found the service to be very prompt and explaining to make it easy for you.
Thank you again for such a lovely review.
Many thanks,
Commsave
Amazing
Again, nothing too much for these guys, absolutely amazing! Everything dealt with so quickly and efficiently! These guys have pulled me out of some situations when no one else would, and for that I'll be forever grateful 😊
9 March 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for your 5* review.
Thank you for your feedback that you would highly recommend Commsave.
We always go above and beyond to help our members when difficult situations may arise, This is what we like to hear from valued members. Thank you again for such a great review.
Many thanks,
Commsave Credit Union
Professional, fair and personalised.
Always very professional, friendly and helpful. Borrowing and saving is super straightforward. So nice to be able to speak to humans who treat me like a human, too! Extra shout out to Laurey who was particularly helpful with a savings withdrawal issue I called in about.
4 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Effy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealings with Commsave to be always professional & friendly and helpful.
We will pass on your fantastic feedback to laurey
Thank you again for such a lovely review.
Many thanks,
Commsave
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