Coloplast Charter Reviews 

The service was quick and very efficient and they solved a huge problem that we had as our local pharmacy was unable to access the required items. All members of the staff team were very polite, helpful and supportive throughout the whole process. We would not hesitate to recommend this company to anyone as they are excellent.

Used the chat bot today to order some complimentary items and they were amazing. My son uses their gloves, Bed mats however I usually do with an order but have forgot to order so messaged requesting these complimentary items alone. They were helpful and even recommended some complimentary hand sanitiser. All of this without placing his main order, which I prefer to do online as then I can tally what we actually need

I have been using ostomy care for many years now, and I have to say Charter are definitely by far the best. The online chat is so quick, friendly and the staff are very knowledgeable and always helpful, they will always go above and beyond to find a solution to any problems that I may experience. They recently sent some samples of products I wasn't aware of, and they completely changed my life, so were added to my prescription, nothing is too much trouble. I can't rate their service high enough. A great working team.

I have found over the last 5 years that this company is extremely reliable and very customer focused.

I regularly receive ostomy supplies from Coloplast Charter.

Today, I used the online chat to ask that an item I had a forgotten was added to the order I placed yesterday.

I also asked if it was possible to change the delivery timeframe or location of delivery, as I would be unexpectedly away from home during the following week.

The customer adviser was extremely helpful. She added the missing item to my order and changed the delivery date to when I was back at home. She was quick, kind, patient and knowledgeable.

Thank you.

I use coloplast customer services frequently as my GP surgery keep forgetting to send my prescription direct to coloplast delaying supply to me, This is frustrating and causes me distress. Luckily the service from coloplast is much more efficient and they have always managed to help me. Thanks today to Teghan who has hopefully been able to sort a Saturday delivery for me.

Very helpful, supportive staff providing a great service.

Great customer support service. Very happy with their services.

A lovely customer service and always on time with your products and keep you up to date.

Amazing Company we have dealt with for yrs but pulled out all the stops a while back when we ran out of equipment. With us within 24 hrs and the kindness and empathy of their staff second to none. A million thanks

Always efficient, always helpful. Today, Kathryn sorted out my order with courtesy and kindness!

I've always had quick service and the people who work there are very friendly and knowledgeable.

Overall positive experience with Coloplast so far. We were left in a bit of a situation of running out a vital piece of equipment for my new born son after discharge from hospital. We had been looking everywhere for someone to fill the prescription. Ordered via the website and was waiting for dispatch but decided to follow up because of the urgency. I was lucky enough to be connected to Teghan on the online chat who sorted my problem quickly and efficiently. They did not have the stock to supply the full prescription but were able to send a small supply to cover us until the next delivery. Thank you Teghan for getting us out of a pickle.

I always have the easiest communication with this company. It’s a breath of fresh air and takes so much stress out of living a medical life

Fabulous service and so helpful. Thank you so much for your help in my hour of need. Very much appreciated

When ordering products over the telephone all the staff have been very pleasant, kind and helpful. Delivery of the products was made within a couple of days of ordering. A very efficient organisation with which it has been a pleasure to deal with.

First class service from Tom today. He sorted everything out for me and finished with getting my order placed for me. Very many thanks Tom. John

Coloplast provide my father's stoma and catheter supplies. Everyone that we have spoken to has been, without exception, so helpful, friendly and professional. Knowing that we can speak to anyone if we are at all concerned is really reassuring. Thank you for for providing such a great service

Always great support and service when needed to contact them. Always fast prompt delivery too which is great. Overall the best delivery company i have been with for my cathater suppliers

I contacted Coloplast Charter, Northern Ireland earlier today regarding an issue with my father’s prescription order. The staff were very polite, knowledgeable and extremely helpful.