Overall the experience was pretty good! This is my first time using this service, sending products from Paris to the US. While I think there could have been some more messaging about how the process w... See more
Company replied
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See what reviewers are saying
Super easy to establish an account, have items shipped to their local address in France. Colisexpat shipped to me within a day of receiving and I received my items via DHL just 3 days later! Super eas... See more
Company replied
Was skeptical but this website had the best parcel forwarding success I've seen. Package I ordered got delivered to their Italy warehouse no problem despite it taking around 4 days before I got an ema... See more
Company replied
My first use of ColisExpat was amazing! I used it to deliver art supplies purchased in Paris to their Pantin France location and then forwarded it to a Canadian address. Setting up the account was eas... See more
Company replied
Company details
Written by the company
ColisExpat est un service qui s’adresse à tous les acheteurs en ligne de certains produits français, européens ou américains qui se font parfois très rares dans leur pays de résidence ou dans les territoires d'Outre-Mer. Un produit de qualité qui ne soit pas à un prix exorbitant ? Une petite robe noire d’une marque que vous adorez, le dernier Goncourt ou bien … Quel que soit le petit produit qui vous manque, nous avons la solution ! ColisExpat vous fournit deux adresses de réexpédition : une en France et une aux États-Unis et quatre adresses de transit en Espagne, en Italie, en Allemagne et au Royaume-Uni. Ces six adresses vous permettent de passer commande sur tous vos sites français, européens et américains favoris. Nous recevons vos colis dans nos locaux, vous notifions par mail, puis attendons votre feu vert pour réexpédier le tout chez vous. Peu importe votre pays, nous livrons dans le monde entier !
Contact info
110bis Avenue du Général Leclerc Niv1 Bat7, 93500, PANTIN, France
- contact@colisexpat.com
- www.colisexpat.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Efficient service and the fees were…
Efficient service and the fees were very reasonable.
12 August 2026
Unprompted review
Reply from ColisExpat
Hello James,
Efficient service at a reasonable cost - that's the balance we work to maintain on every shipment. Thank you for taking the time to share your experience.
Kind regards,
The ColisExpat Team
Reply from ColisExpat
Hello Mohanad,
"Great service" - simple, direct, and exactly what we aim to deliver every time.
Thank you for taking the time to share your experience.
Kind regards,
The ColisExpat Team
Very easy to set up n use
Very easy to set up n use,
Package came on time as planned
1 August 2026
Unprompted review
Reply from ColisExpat
Hello Liam,
Easy setup and on-time delivery - that's how it should work from day one.
We're glad everything went smoothly for you.
Kind regards,
The ColisExpat Team
Everything went smoothly with no issues.
Everything went smoothly with no issues.
15 July 2026
Unprompted review
Reply from ColisExpat
Hello,
No issues from start to finish - that's the kind of experience we work hard to provide.
Thank you for sharing your feedback.
Kind regards,
The ColisExpat Team
fast delivery into the parcel box
fast delivery, possibility of tracking the shipment and delivery directly to the parcel box
10 August 2026
Unprompted review
Reply from ColisExpat
Hello Michaela,
Direct delivery to the parcel box and full tracking visibility - two essentials working perfectly together. We're pleased your shipment reached you quickly and smoothly.
Thank you for taking the time to share your experience.
Kind regards,
The ColisExpat Team
professionality and secure arrivals
Quickly answers, professionality, and guarantee the shipments will arrive.
20 August 2026
Unprompted review
Reply from ColisExpat
Hello Rafael,
Quick responses, professionalism, and guaranteed arrivals - three essentials you've highlighted perfectly. We're pleased that our team's reactivity and the security of your shipments met your expectations.
Thank you for your trust.
Kind regards,
The ColisExpat Team
The service of ColisExpat is excellent…
The service of ColisExpat is excellent with efficient delivery and most updated track about the status of the parcel. Very reasonable price as well.
Will definitely recommend to other users.
20 July 2026
Unprompted review
Reply from ColisExpat
Hello Tina,
Efficient delivery, real-time tracking, and reasonable pricing - you've highlighted the three pillars of what we work to deliver every day. Thank you for recommending our service to others; that kind of trust means a great deal to us.
We're delighted your experience was so positive.
Cordialement,
The ColisExpat Team
Very quick and easy process
I was dubious about how the forwarding process would work. But I placed my order with the French supplier and they shipped to Colisexpat. I was pleasantly surprised at how quick the parcel was received and processed by them and it arrived safely within 2 days. I will definitely use them again.
8 August 2026
Unprompted review
Reply from ColisExpat
Hello Mr,
Two days from reception to delivery - that speed clearly made an impression, and we're pleased your first experience with our forwarding service exceeded your initial doubts.
The French supplier shipped to our platform, we processed your parcel quickly, and it reached you safely: that's the straightforward process we've built to make cross-border shopping work smoothly.
Thank you for sharing your experience, and we look forward to handling your next shipment.
Cordialement,
The ColisExpat Team
Perfect 👍👍👍
14 August 2026
Unprompted review
Reply from ColisExpat
Hello Filip,
Three thumbs up - that says it all! We're delighted your experience with our forwarding service went so smoothly.
Thank you for sharing your reference number publicly, though we'd recommend keeping such details private in future reviews for your own security.
Cordialement,
The ColisExpat Team
The communication with your office is…
The communication with your office is very efficient, and the delivery time by you is fast.
9 August 2026
Unprompted review
Reply from ColisExpat
Hello אלי,
Communication that works and delivery that doesn't drag - that's the combination we aim for every time, and we're pleased both came through for you.
Thank you for taking the time to share your experience.
Cordialement,
The ColisExpat Team
A great service- recommended
A truly great service - reliable and fast
8 February 2026
Unprompted review
Reply from ColisExpat
Hello Iftach,
Reliable and fast - those two words capture exactly what matters most in international forwarding, and we're pleased both came through clearly in your experience.
Thank you for recommending our service to others; that kind of trust is something we take seriously.
Cordialement,
The ColisExpat Team
I appreciate the reliable service you…
I appreciate the reliable service you provide. Thank you!
22 July 2026
Unprompted review
Reply from ColisExpat
Hello Jo,
Reliable service - that's the foundation of what we do, and knowing it came through for you means a great deal.
Thank you for your trust.
Cordialement,
The ColisExpat Team
My order was skin care product it…
My order was skin care product it arrive very Fast, excellent packaging with very good condition.
3 August 2026
Unprompted review
Reply from ColisExpat
Hello Wedad,
Skincare arriving fast and in perfect condition - that's exactly what matters when you're ordering products that need careful handling.
We're glad the packaging held up well and that everything reached you quickly.
Thank you for your trust.
Cordialement,
The ColisExpat Team
The service is amazing
The service is amazing. I would give them 20 stars. The company that I my package from required a code for delivery. I just send the code them at the warehouse and no issue. Thank you
15 June 2026
Unprompted review
Reply from ColisExpat
Hello Christian,
20 stars - that's quite the compliment, thank you. Handling delivery codes smoothly is exactly the kind of flexibility our warehouse team aims for, so we're glad it worked seamlessly for you.
We appreciate you taking the time to share this.
Cordialement,
The ColisExpat Team
Smooth and reliable service
I had a great experience with ColisExpat! My order arrived without any issues, and the entire process was smooth and easy. Their customer service is also excellent and quick to respond whenever I had a question. I would definitely use ColisExpat again and recommend their service to others.
22 July 2026
Unprompted review
Reply from ColisExpat
Hello Sangeeta,
A smooth process from start to finish, and a responsive customer service team when you needed them - that's wonderful to hear.
We're delighted your order reached you without any trouble. Your recommendation means a great deal to us.
Cordialement,
The ColisExpat Team
It was a good experience although I was…
It was a good experience although I was surprised with the shipping cost. Too high for the goods which were a par of sneakers and a socks
10 August 2026
Unprompted review
Reply from ColisExpat
Hello Fernando,
We appreciate you taking the time to share your experience with us. We're pleased to hear the overall service met your expectations.
We understand your concern regarding the shipping cost. International delivery rates depend on several factors: the destination country, the package dimensions, weight, and the carrier selected. For footwear and accessories, the volumetric weight can sometimes increase the final cost. We remain attentive to keeping our pricing as competitive as possible while maintaining reliable service.
Thank you for your trust.
Cordially,
The ColisExpat Team
ColisExpat - Get your French Pharmacy Fix On!
ColisExpat is a fabulous service, their shipping price was reasonable, there were no customs hassles and delivery was relatively speedy. I ordered some beauty products directly from my favorite French pharmacy that aren’t available in the U.S. While I did have to pay VAT, the overall cost including shipping was far less than I would’ve paid if I ordered through one of the European pharmacy sites targeting U.S. customers that markup the same products 2-3x what they normally cost.
22 July 2026
Unprompted review
Reply from ColisExpat
Hello Amym,
French pharmacy treasures delivered to the U.S. without the usual markup - that's a smart way to shop, and we're glad our service made it possible. Your comparison with the inflated prices on sites targeting American customers shows you've done your homework, and we appreciate you sharing those details.
The VAT, reasonable shipping, smooth customs, and quick delivery: it sounds like everything aligned as it should. Thank you for taking the time to write this thoughtful review.
Cordialement,
The ColisExpat Team
Reliable and smooth experience!
ColisExpat did a great job forwarding my order. Aside from taking a couple of days to process received items and arrange carrier pickup, everything else was completely seamless and perfect. I’d definitely use them again!
19 July 2026
Unprompted review
Reply from ColisExpat
Hello Felipe,
Reliable, smooth, seamless, perfect - and you'd use us again: that's the kind of feedback that genuinely makes our day. We're pleased your order made it through without a hitch.
You're right about the processing time once items arrive at our warehouse - a couple of days to log everything in and coordinate carrier pickup is our standard window, and we appreciate your understanding on that front. The rest of the journey running smoothly is what we work hard to deliver every time.
Thank you for sharing your experience so clearly.
Cordialement,
The ColisExpat Team
I still haven't received my delivery
I still haven't received my delivery, and 18 business days have already passed. They suck.
13 July 2026
Unprompted review
Reply from ColisExpat
Hello Ofir,
We’re sorry that your parcel has not been delivered within the estimated timeframe.
After checking the latest tracking information, your shipment has reached Israel and was presented to customs on August 6. It is therefore still in transit and not lost, but we understand that the delivery time has exceeded the initial estimate shown for the Small Parcel service.
With postal shipments, customs processing and the local postal network can sometimes extend the final delivery timeframe, especially once the parcel reaches the destination country.
We understand your frustration and regret that the delivery is taking longer than expected.
Best regards,
The ColisExpat Team
New experience: Use of ColisExpat
It was my first use of ColisExpat - getting my purchase shipped from France to Germany and everything was done fast and went so well that I chose to have an abonnement. The re-packing of 2 packets into 1 delivery for cost saving is also a recommendable option there.
22 July 2026
Unprompted review
Reply from ColisExpat
Guten Tag Eli,
Frankreich nach Deutschland, alles schnell und reibungslos - und direkt ein Abonnement abgeschlossen: Das freut uns sehr. Die Entscheidung, zwei Pakete zusammenzufassen, war eine kluge Wahl, um Versandkosten zu sparen, und zeigt, dass Sie unsere Optionen optimal genutzt haben.
Vielen Dank für Ihr Vertrauen.
Mit freundlichen Grüßen,
Das ColisExpat-Team
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