Coldwell Banker Southbank Reviews 

My experience with Bernadette (and let's not forget Umair), was absolutely fantastic.

From the very beginning, they were both so kind and accommodating, doing everything they could to help me move in as soon as possible, which I was incredibly grateful for.

Their professionalism and support continued throughout my tenancy, but what truly stood out was the move-out process. They were even more helpful when I was leaving, offering me all the support I needed and making a typically stressful situation feel completely manageable. It's rare to find a team that is so dedicated to helping at both the beginning and the end of a tenancy.

I can't recommend them highly enough.

Bernadette is not any normal Estate Agent - she takes full ownership and provides transparency at every stage of interactions. She has a knack of getting in your shoes and think on your behalf. I was evaluating to invest at Southbank Tower- and my experience was very good. I’d happily engage with her again and recommend her services to any prospective buyer or tenant.

Bernadette was extremely supportive throughout the whole process of selling our house in Waterloo. She has a deep knowledge of the Southbank area, being a local herself. She was always helpful, responsive and generous in providing advice and recommending contacts if and when necessary such as an excellent solicitor. In particular her liaison between us and the buyer was excellent. Bernadette gives a professional service, yet attentive, personal and with kindness.

When we decided to rent out our apartment in the Southbank Tower we were positively surprised how easy it was. Umair Muhammad made sure that everything was processed properly.
He even had the snags repaired that we were living with for some time.
Happy landlord, happy tenant, happy Agent!
Thank you Umair !

I’ve had a great experience with Umair Muhammad as my property manager. He’s always very prompt in replying to any queries and incredibly helpful with everything that comes up. Umair is professional, polite, and genuinely cares about making sure things are handled smoothly. By far the best property manager I’ve had it really makes a difference having someone so reliable and easy to communicate with. Highly recommend!

It's been a pleasure working with Umair Muhammad. Umair responds to all queries with effective solutions in a timely manner.I would recommend his services.

The CBS Team is highly professional, personable and very knowledgeable in what they do. We had a great experience in the context of a purchase in the Islington Square development complex where they currently managed the property. They handled all aspects of the transaction with alacrity, ensuring the timelines were met and all parties were satisfied with the milestones set. We were so impressed with their work that we retained them as agents to manage the flat. Would highly recommend them.

Bernadette from Coldwell Banker Southbank made our home buying experience seamless and stress free. She listened closely to our needs, responsive, patient, and genuinely caring, she felt like a friend! We can’t recommend her enough, if anyone we know is looking to buy or sell a home, she’ll be our best suggestion!

Umair Muhammad from Coldwell Banker Southbank manages my London property. He is highly professional with excellent analytical and communication skills. He resolved my council tax debt collector issue efficiently. Highly recommended!Very Nice 🌹

Umair has been helpful in assisting me setting up the wifi access and sorting out the council tax registration.

We are moving from a well established estate agent on Upper Street; Islington London which agent we used for an apartment in Islington Square since its inception immediately prior to joining Coldwell Banker in recent weeks.

We are suitably impressed by the accessibility of Director Bernadette Teuma in all hours together with her team members . All of the working team members we encountered are extremely helpful during our onboarding process with Coldwell Banker irrespective when we are physically in Australia. The team members we dealt with include John; Umair & Harry thus far (apart from Bernadette)!
Good on Coldwell Banker having such an enviable strong team and may they enjoy resounding success…!

Umair Muhammad from Coldwell Banker Southbank was not only very helpful throughout my tenancy period but also continued to provide great support even after my tenancy ended.

Umair is the best property manager I have ever met. We got a long overdue power bill, KF didn’t bother to help, but Umair dogged everything out and provided all details to the power company to get it resolved quickly. Wonderful guy!

Umair Muhammad was incredibly helpful with my council tax exemption application. He made the process smooth, clear, and stress-free. Highly recommend his support.

Umair provided much needed guidance and help to navigate the maze of steps to set up my new Southwark council tax account, and online access and payment , great job!! Thank you!

Bernadette was amazing from the moment my property search began to completion. It was great being able to have a 1 person contact who was responsive to your needs & incredibly supportive. Thank you,

I am sorry for that confusion, was Trustpilot mistake !

I would give Umair a six star for his exceptional work to manage my property. He replies emails and messages even after his work hours, and it works out well for us Asia based landlords.

Coldwell banker southbank is very good agent company, especially Muhammad really helpful and professional at the same time.