Coldwell Banker Southbank Reviews 302

Umair M: Umair has been an excellent property manager - regularly going the extra mile to ensure costs are never more than they need to be by challenging suppliers and paying attention to the details.

John Casucci was super helpful from Coldwell Banker in getting my tenancy set up at the Whitehouse apartments. Always reachable, very quick to respond, and keeps everything moving on the tenancy. Great experience!

Overall very positive from start to finish, no negatives to mention.

Umair from Coldwell Banker supported us with professional and good information level in extending our lease for our appartment in Soutbank Tower.
Great collaboration and focus.

Bernadette and Umair have been of great help with finding us a place in Southbank and helping us to settle in. Umair is very responsive and friendly, I appreciate his communication and willingness to help with repairs and other requests - exactly what you want in a property manager! Thank you both :)

John Casucci was exceptional in every contact I had with him during our search for an apartment at Battersea Power Station, through Coldwell Banker. He always went above and beyond and was a credit to his profession. He is not only the true professional, organised and proactive but also a lovely person to deal with, calm, structured and importantly he listened and then delivered.

Many thanks to Bernadette, and John who were super helpful with assessing a leasehold flat in the Whitehouse apartments - super responsive at all times, and engaged to get the answers I needed to get comfort around the potential purchase!

I had such an extremely positive experience with Coldwell Banker. Their agent Bernadette helped me rent my dream apartment in Southbank place. The whole process was extremely easy , efficient and ideal for a tenant seeking a luxurious property in london.

Umnair of Coldwell Banker is highly responsive , very informative and detailed , and administratively keeps on top of all necessary management of our rental unit. We feel very assured of his service .

Umair is really responsible for residents.
Good service.

Bernadette is absolutely highly professional, very friendly and most efficient to reply all questions and keep us informed on upcoming new regulations.

It's been a pleasure working with Umair. He is the best and the most efficient property manager. Umair is extremely effective, prompt, and genuinely helpful throughout. Always responsive when needed. He made the move in experience smooth and stress-free. We truly appreciated his professionalism and reliability. Highly recommended .

Thanks Bernadette. We love our new home.

Umair was super helpful throughout my move in process, getting an issue resolved with utilities etc.
Keep up the great work!

My experience with Bernadette (and let's not forget Umair), was absolutely fantastic.

From the very beginning, they were both so kind and accommodating, doing everything they could to help me move in as soon as possible, which I was incredibly grateful for.

Their professionalism and support continued throughout my tenancy, but what truly stood out was the move-out process. They were even more helpful when I was leaving, offering me all the support I needed and making a typically stressful situation feel completely manageable. It's rare to find a team that is so dedicated to helping at both the beginning and the end of a tenancy.

I can't recommend them highly enough.

Bernadette is not any normal Estate Agent - she takes full ownership and provides transparency at every stage of interactions. She has a knack of getting in your shoes and think on your behalf. I was evaluating to invest at Southbank Tower- and my experience was very good. I’d happily engage with her again and recommend her services to any prospective buyer or tenant.

Bernadette was extremely supportive throughout the whole process of selling our house in Waterloo. She has a deep knowledge of the Southbank area, being a local herself. She was always helpful, responsive and generous in providing advice and recommending contacts if and when necessary such as an excellent solicitor. In particular her liaison between us and the buyer was excellent. Bernadette gives a professional service, yet attentive, personal and with kindness.

When we decided to rent out our apartment in the Southbank Tower we were positively surprised how easy it was. Umair Muhammad made sure that everything was processed properly.
He even had the snags repaired that we were living with for some time.
Happy landlord, happy tenant, happy Agent!
Thank you Umair !

I’ve had a great experience with Umair Muhammad as my property manager. He’s always very prompt in replying to any queries and incredibly helpful with everything that comes up. Umair is professional, polite, and genuinely cares about making sure things are handled smoothly. By far the best property manager I’ve had it really makes a difference having someone so reliable and easy to communicate with. Highly recommend!