Coincasino Reviews 

205
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant difficulties withdrawing their winnings, often facing repeated verification requests or demands for additional fees to process payouts. People frequently described customer service as unhelpful, unresponsive, or even deceptive, especially when trying to resolve these withdrawal issues. Numerous consumers also reported issues with accounts being closed and funds becoming inaccessible after winning. However, some customers also noted positive experiences. A few people reported quick and easy deposits, with withdrawals processed smoothly and funds received the same day. Some reviewers were happy with the overall fast and rewarding casino experience, considering it the best online casino they had played.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some reviewers reporting quick and easy deposits and... See more

Customer service

Customers consistently note negative experiences with customer service, often reporting that support agents... See more

Website

Reviewers mention negative feedback about the website, with many expressing strong dissatisfaction and... See more

Refund

People report negative experiences with refund, with many reviewers claiming that the company stalls or... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that after sending documents... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Coincasino Id-vikaswin Coincasino and every site which suggest to play Coincasino are making scan....u cant withdraw....I deposited 6 usdt and trying to withdraw 6.82 usdt....they need all my gover... See more

Rated 1 out of 5 stars

I deposited 100 USDT on August 6th just to test the casino. I didn’t like it, so I completed the required 1x wagering and requested my money back. Two weeks later, I still cannot withdraw. They... See more

Rated 1 out of 5 stars

My Accout was closed with reply that I asked closed my Accout 5months ago , which they didn’t, I don’t remember I asked for it and I was play and deposit and win 550£ , then they close my Accout with... See more

Rated 1 out of 5 stars

CoinCasino advertises “instant deposits and withdrawals” and “no KYC”, but I was forced to complete KYC before my withdrawal was processed. After winning on sport bet and initiating a withdrawal, they... See more


1.8

Poor

TrustScore 2 out of 5

205 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(205)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Coincasino.com is severely…

Coincasino.com is severely non-compliant with responsible gambling standards and acts in bad faith.

Systemic Failure: Despite an active self-exclusion, the casino's KYC system failed and allowed me to open and fully verify multiple duplicate accounts using my identical personal ID. This is a fundamental regulatory breach.

Breach of Trust: The casino formally agreed via email to issue a full deposit refund for one of the duplicate accounts. After I provided the necessary information, they unilaterally retracted this written promise without justification.

Non-Cooperation: Coincasino now refuses to cooperate on the refund and ignores significant losses incurred on other identical duplicate accounts.

This case is being escalated to the Anjouan Gaming Authority. The casino’s conduct demonstrates negligence and a refusal to honor their own commitments.

I demand the immediate reversal of the decline and full refund of all deposits made on accounts opened after self-exclusion.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

My brother trusted CoinCasino — it cost him everything

My brother trusted CoinCasino. It cost him everything.

He spent over $6,000 in a single weekend — his entire savings. Somehow, he managed to win back around $2,000+. That small win gave him hope. But CoinCasino refused to pay.

They started asking for one document after another, always changing their requirements. For address verification, they rejected our utility bill under our mother’s name (we live with our parents) and even refused to verify her passport.

At one point, an agent apologised and confirmed the payout would be processed. The next day, another agent said the payments team had “decided not to pay” — at their discretion.

That single decision shattered him.
He was thrown out of the house, his wife left, and in despair, he even tried to end his life.

I’ve seen all the chat logs, every promise, every excuse. What CoinCasino did wasn’t just unethical — it was inhuman.

I’m sharing this so others don’t fall into the same trap.

CoinCasino didn’t just take money — they destroyed a family and took away a man’s peace, trust, and will to live.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This site is a scam and when you withdraw money, they start giving you different excuses.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

You WILL NOT be able to withdrawal your funds..ever

Deposited $125 yesterday for some sports bets, this morning tried to withdraw my winnings and was greeted with an error screen on withdrawal. Contacted "live" support was explained that the TOC states you must wager your deposit one time to be able to withdrawal.

However when pointed out that their TOC states: "9.1. You may withdraw any unutilized and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is € 10 (or equivalent in other currency) with the exception of an account closure in which case you may withdraw the full balance."
Support still told me I needed to wager the deposit or have a 8% fee deducted from my sum for AML purposes. I agreed to have 8% removed and now I'm waiting for "Security" to review my case and contact me. STAY AWAY from these crooks!!

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent casino! Stay away

Stay away from thos casino. I sent a request to this casino to close my account. They then said they will give me a 24hr cool off period and then after that period I can request a closure. After the 24hr period I request the closure only for them to tell me I need tobverify my account to close it. Where in the he'll do you need to verify your account to close it? Its also not written anywhere in their terms and conditions. This is very predatory as if I had a gambling issue I could loose alot while doing this process. These online casino have paid to get on list showing they are top crypto casinos. However all these are paid for. My suggestion is to stop playing online these practices are all too common.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Illegal operation

Scam. Games rigged so you lose 100%. Can't withdraw your funds. Customer support only works before you have deposited. One gbling licsence holds 47 different casinos. Illegal operation

12 October 2025
Unprompted review
Rated 1 out of 5 stars

DONT USE IT!

DONT USE IT!
I’m still waiting for my funds, 1st was a problem with my bank and now it’s a problem with kyc.
They are scammers because I’ve chatted with them before making a deposit and asked if they need anything else and they said I ready to deposit and I wouldn’t have problems with my withdrawal. And now they holding my funds saying I need to get verified again. I’ve done it and they stop replying.
I’m about to create a social media because I’ve got all the videos and screenshots proving they ate scammers

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! They give you $30 free play and when you go to withdrawal and only when you go to withdrawal do they tell you you must first make a $50 deposit to validate your withdrawal. Then upon withdrawing everything looks like it's going to go through and works however then you get an email saying you're withdrawal has been approved but in order to receive your winnings you must send them 10% of your withdrawal amount in advance via Bitcoin. SAY WHAT? SO I HAVE TO PAY MONEY TO RECIEVE MY MONEY? OLDEST SCAM IN THE BOOK. So they got me for $50. How are these places operational?? How can we get them shut down?? It's so freaking wrong.
I will write or complain to or post whatever I have to to help shut these fools down. Leave people's money alone. We lose.enough to these online casinos willingly, no need to freaking scam us out of it!!

3 October 2025
Unprompted review

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