Coincasino Reviews 

205
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, most reviewers were unhappy with their experience overall. Many people found it impossible to withdraw their funds, with accounts often being blocked or closed after winning, and requests for verification frequently rejected or ignored. Customers also frequently encountered unhelpful or unresponsive customer support, often receiving repetitive answers. A significant number of consumers expressed concerns about the website's practices, particularly regarding requirements for additional deposits or fees to process withdrawals. Conversely, some people reported quick and easy deposits and withdrawals, with funds received promptly. A few others also felt the casino was fast, rewarding, and offered a good gameplay experience with various providers and loyalty rewards.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting difficulties and delays when trying to withdraw... See more

Website

Reviewers mention significant dissatisfaction with the website, with many expressing strong concerns and... See more

Customer service

Customers had negative experiences with customer service, often describing it as bad, useless, and even... See more

Refund

Customers consistently express dissatisfaction with the refund process, with many reporting that their... See more

Response time

Reviewers highlight negative aspects of response time, with many experiencing significant delays and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Coincasino Id-vikaswin Coincasino and every site which suggest to play Coincasino are making scan....u cant withdraw....I deposited 6 usdt and trying to withdraw 6.82 usdt....they need all my gover... See more

Rated 1 out of 5 stars

I deposited 100 USDT on August 6th just to test the casino. I didn’t like it, so I completed the required 1x wagering and requested my money back. Two weeks later, I still cannot withdraw. They... See more

Rated 1 out of 5 stars

My Accout was closed with reply that I asked closed my Accout 5months ago , which they didn’t, I don’t remember I asked for it and I was play and deposit and win 550£ , then they close my Accout with... See more

Rated 1 out of 5 stars

CoinCasino advertises “instant deposits and withdrawals” and “no KYC”, but I was forced to complete KYC before my withdrawal was processed. After winning on sport bet and initiating a withdrawal, they... See more


1.8

Poor

TrustScore 2 out of 5

205 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(205)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Whoever works for this company

Whoever works for this company, along with the owner, are the most sorry human beings ever! Nothing but liars with a fake ass website to scam innocent people out of their money!! Please please please do not play on this bullshit fake website unless you want to lose your hard earned money to people who don't even deserve to breath the same oxygen as decent human beings do!!! They got me for $685!! I wished I could witness the karma coming for all who take part in this website!! They also need to thank whoever they worship that i don't know who they are or where they are at.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

I experiencedExtremely disappointing experience and poor handling of payments a serious issue with…

I experienced a serious issue with CoinCasino following a transaction on December 6, which appears on my bank statement as an incorrect/double charge.
Despite providing clear evidence from my bank account and official bank statements, the support team took almost two weeks to provide a final response.

Throughout this period, I only received generic and repetitive replies, with no real clarification or meaningful investigation shared with me. In the end, I was simply told that I was “not charged twice,” despite my bank records clearly indicating otherwise.

Additionally, two transactions that were declined by my card were later credited as casino balance, without my consent, instead of being returned directly to my card. This created further confusion and raised serious concerns about payment handling.

I find it disrespectful to make a customer wait this long only to dismiss the issue without properly addressing the documented bank evidence.

Overall, a very poor experience, questionable transparency, and payment management that raises serious doubts.

Not recommended.

6 December 2025
Unprompted review
Rated 4 out of 5 stars

Withdrawal Speed Could Be Faster

Deposit went fine, gameplay experience was good, they have all the providers. Withdrawal took a bit more time than I would have liked (around an hour to process).

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawal Denied Until CasinoGuru Complaint Was Filed

Summary of this casino’s tactics:

・They target users of other casinos by sending promotional emails that advertise bonuses.

・If you win money, they refuse withdrawals by unjustifiably delaying or rejecting identity and address verification.

・I was only able to withdraw my funds after informing them that I had filed a complaint with CasinoGuru.

・Immediately after the withdrawal was completed, my account was closed without any explanation.

If you are experiencing similar issues with this casino, I strongly recommend filing a complaint with a third-party mediator such as CasinoGuru. They can be very helpful.

If you are not using this casino yet, I recommend avoiding it altogether.

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam!

This online casino is a scam. One you withdraw money of 50 and play more they earn back what they paid ypu before they let you win over withdrawl amount. Its a total scam you can actually see if you pay attention to the slots. That lightning thing is a tactic so you do loose. Be careful not recommended by me at all

5 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT



I initiated a withdrawal of **1600 EU** on December 2, 2025. This withdrawal was arbitrarily rejected **three separate times** using stalling tactics ("withdrawal alternative required," "3-month statement") that are not standard KYC procedures.

By rejecting the valid withdrawal, CoinCasino illegally forced the funds back into my balance, which were subsequently played away. This is **Predatory Retention of Funds**—not a gambling loss—and a violation of their Anjouan Gaming License obligations.

When I sent a formal Letter Before Action demanding payment and regulatory resolution on December 2, 2025, the casino’s immediate response was to **close my account (User ID: Dakajda) without any communication or payment.**

This closure is a clear attempt to:
1. Seize the disputed €1600.
2. Block my access to transaction logs and chat history (evidence) needed for my regulatory filing.

I have already filed a formal complaint with the **Anjouan Gaming License Authority (ALSI)** for non-compliance and constructive theft. I have also issued a Subject Access Request (SAR) for my data.

**Warning:** This casino uses administrative stalling tactics to ensure funds are lost, and when challenged, they will close your account to hide their paper A. This is a severe licensing breach.

**Date of Experience:** December 2, 2025
**User ID:** Dakajda
**Amount Seized:** 1600 EU

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolute shambles of a company and a…

Absolute shambles of a company and a bunch of scammers.

I deposited 50 euro and received a Black Friday bonus of 50 euro and I had 20 free spins on a piggy game.

I ended up losing the funds and bonus funds which is fine.

I then deposited a further 112 euro the following day and got it up to 300 euro and decided to withdraw.

My withdraw got cancelled and they took the whole funds, my deposit plus winnings.

After questioning this they told me that I broke the bonus terms and conditions which was betting over 5 euro with the bonus funds. Most websites I have been on comes up with errors when doing this and stops you.

The issue is that the 112 euro deposit and 300 euro winnings has nothing to do with the bonus as I had already lost the bonus funds but they aren’t recognising it and stating that they have the right to take any winnings. Again the bonus was done the day before and this was a completely new deposit.

They have told me there is nothing they can do and won’t give me any proper answers. I asked them what would they have done if I deposited 10000 euro, would they have taken that aswell? I have basically donated 112 euro to them

Do not use this site and especially with no bonuses because you will be screwed over in the long run.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

My Accout was closed with reply that I…

My Accout was closed with reply that I asked closed my Accout 5months ago , which they didn’t, I don’t remember I asked for it and I was play and deposit and win 550£ , then they close my Accout with reply I asked for it , when I say what will happen with mine 550£ they start to ignore me not reply for any email . Biggest scam ever , any advice help please ?

29 November 2025
Unprompted review
Rated 1 out of 5 stars

very bad site have picture from the win…

very bad site have picture from the win but never accept the widrawall 3 time win 3 time refuse or decline to paye avoid this site just take you money but never paye you win start a a site where you find all scam site for gambling of course coincasino is be number one

26 November 2025
Unprompted review
Rated 1 out of 5 stars

No Response Since 7 October – Funds Frozen – Severe Compliance Concerns

I am posting this because Coincasino has ignored all of my communication attempts since 7 October.
That is over six weeks without a single reply
not from support, not from compliance, nothing.

After my first email on 7 October, I followed up multiple times.
On 23 October, following legal advice, I gave Coincasino a final 30-day deadline to respond before escalating the matter.
This deadline has now passed, and I still received no answer at all.

I have documented everything:
• Complete deposit and transaction history
• Screenshots of every unanswered message
• All wallet activity and supporting evidence
• Proof of continued non-responsiveness from the company

My lawyer has reviewed the entire case file, which is now prepared for escalation.
I have also already identified five additional affected users who are ready to join as co-claimants.

This situation raises serious concerns about:
• Withheld funds
• Absence of proper compliance procedures
• Zero customer support
• Possible regulatory violations

Since Coincasino refuses to respond privately, I am posting this publicly to warn others.
If the company genuinely wishes to resolve this issue, they can still contact me otherwise, I will continue with the planned legal and regulatory steps.

23 November 2025
Unprompted review
Rated 4 out of 5 stars

I don't get your problems guys

I don't get your problems guys. This Casino is the best online casino I've ever played. Never ever made so much withdrawals like on CoinCasino! Even when I had a brief issue with a payment delay last month, their support team was awesome, addressed my concern, and resolved it. Trust restored!

15 November 2025
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website scammed me by exploiting a threat linked to Binance, resulting in the loss of all my funds. None of the games are designed to let you win, and every time I try to withdraw, they come up with a new excuse to block the transaction.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam, Crooks

Absolute scam. Rolled over my free spin funds 30 times, insanely hard to do and statistically nearly impossible. Then I try to withdraw, they reject it. Steal my funds I earned and are withdrawable. Then say I bet too high, which I didnt. Crooks. Do not deposit anything here ever

9 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam casino

Scam casino, don't let you withdraw if you win, they require documents for self exclusion, never heard that one before

8 November 2025
Unprompted review
Rated 5 out of 5 stars

I don't get your Problems guys

I don't get your Problems guys. This Casino is the best online Casino i've ever playd. Never ever made so much withdrawls like on Coincasino.♥️🙏

I'll never go to any other casino.

6 November 2025
Unprompted review

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