Coincasino Reviews 

204
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, most reviewers were unhappy with their experience overall. Many people found it impossible to withdraw their funds, with accounts often being blocked or closed after winning, and requests for verification frequently rejected or ignored. Customers also frequently encountered unhelpful or unresponsive customer support, often receiving repetitive answers. A significant number of consumers expressed concerns about the website's practices, particularly regarding requirements for additional deposits or fees to process withdrawals. Conversely, some people reported quick and easy deposits and withdrawals, with funds received promptly. A few others also felt the casino was fast, rewarding, and offered a good gameplay experience with various providers and loyalty rewards.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting difficulties and delays when trying to withdraw... See more

Website

Reviewers mention significant dissatisfaction with the website, with many expressing strong concerns and... See more

Customer service

Customers had negative experiences with customer service, often describing it as bad, useless, and even... See more

Refund

Customers consistently express dissatisfaction with the refund process, with many reporting that their... See more

Response time

Reviewers highlight negative aspects of response time, with many experiencing significant delays and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Coincasino Id-vikaswin Coincasino and every site which suggest to play Coincasino are making scan....u cant withdraw....I deposited 6 usdt and trying to withdraw 6.82 usdt....they need all my gover... See more

Rated 1 out of 5 stars

I deposited 100 USDT on August 6th just to test the casino. I didn’t like it, so I completed the required 1x wagering and requested my money back. Two weeks later, I still cannot withdraw. They... See more

Rated 1 out of 5 stars

My Accout was closed with reply that I asked closed my Accout 5months ago , which they didn’t, I don’t remember I asked for it and I was play and deposit and win 550£ , then they close my Accout with... See more

Rated 1 out of 5 stars

CoinCasino advertises “instant deposits and withdrawals” and “no KYC”, but I was forced to complete KYC before my withdrawal was processed. After winning on sport bet and initiating a withdrawal, they... See more


1.8

Poor

TrustScore 2 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(204)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scamers

Stay away! This site is a scam. I won, but they never transferred the money to my account.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Title

Title: Withdrawal of €700 not paid – no proof provided

I have been waiting over a week for a €700 withdrawal.

CoinCasino keeps responding with generic messages like “the relevant department is working on it” but refuses to provide any proof of payment such as transaction details or bank confirmation.

They have ignored multiple direct requests for documentation.

At this point, I have serious concerns that the withdrawal has not been processed at all.

I will update this review if the issue is resolved.

Update:

CoinCasino is still not providing any proof of payment.

Despite multiple requests, they continue to send generic responses saying that “the relevant department is working on it” without giving any transaction details, timeline, or confirmation.

As of now, I have not received my €700 withdrawal, and no evidence has been provided that the payment was ever sent.

I will continue to update this review until the issue is resolved.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Unbeatable scam platform

Unbeatable platform. Will do anything and everything they can to steal your funds - total embarrassment this outfit & hopefully will get what’s coming to them. Chat is AI based, broke even on Sports & they’re refusing to pay out under the entire ‘fraud’ section of the T&Cs. I don’t even play casino but spun up the casino offer & then deposited to play Sports (can’t use bonus funds outside casino) & was told I can’t use the bonus funds until I lose my entire deposit. Absolute insanity here. Go somewhere more reputable they’ll make your life living hell to withdraw

30 March 2026
Unprompted review
Rated 1 out of 5 stars

BE CAREFUL SCAM ALERT

I deposit $50USDT then placed a few bets, my wallet became $148USDT. When trying to make a withdrawal they removed my KYC Verification and they say do it again. I re-verified my account, and the verification was approved, but when i try to withdraw again they deleted my account.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent Site Stay Clear!!!!

2 weeks Still No Withdrawal. All kyc documents approved. Chat agents every day tell me its in process.

2 Weeks is an extreme amount of time to wait. They are Not Paying. They make people wait so they cancle and gamble there Withdrawal.

Stay Clear, these sites should be charged for fraud.

7 March 2026
Unprompted review
Rated 2 out of 5 stars

Using the registration bonus of 50$ i…

Using the registration bonus of 50$ i won over 30000$ in the first 10mins of playing (Sugar rush 1000) …😂
Of course you need to verify the account with a one time payment of 70$ (🤯😂) to be able to withdraw, so I contacted the support - Sophia or Sophie how I like to call her. Asked her why the payment and why 70$ specifically but Sophie is a bit too generic of a bot so I offered to split the winnings 50/50 if she pays the verification fee for me - I had some nice plans for the two of us but to no avail… 😔
If i wasn’t such a miser id pay it just for fun but nah …

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Avoid it . They just closed my account because of "fraud"

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I deposited, they matched my deposit, I needed up winning over $2600USD, I wagered what I needed to wager to fulfill their bonus needs. Then they said I'm only eligible to take 10x my winnings which was about $600, I said ok. Then they said I wagered over $20 in one go which is against their policy so they gave me $0. It's obviously a scam. If they didn't give me the bonus to play with, probably all the games would be set on lose mode anyway. Like all the other online casinos, just a scam praying on idiots with addictions. Unfortunately I can't give it a zero. If you are thinking about depositing into this casino, don't. Just don't. Go burn your money better.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD ALERT - BREACH OF RESPONSIBLE GAMBLING & POLICE REPORT FILED

This casino is a scam. They actively target vulnerable players and completely ignore self-exclusion protocols. They have allowed massive deposits to be made despite a legal gambling ban being in place, prioritizing profit over user safety.

They operate with zero integrity. I have already filed:

Police Reports regarding their fraudulent payment processing and illegal operations.

Formal complaints to their Game Providers (Evolution, Pragmatic, etc.) informing them of these unethical practices.

They take your money but refuse to follow basic industry safety standards. If you value your funds, DO NOT DEPOSIT HERE. They are currently under investigation for fraudulent operations.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

e typically reply in a fewsupport chat minutes

e typically reply in a few minutes
Welcome to the casino-coin.me support team. How can we help you?

Bot
Just now.
why would me depositing crypto be a verification

To verify your Account, you need to make a one-time deposit of $100 or more in a single payment. This is a standard procedure, as our casino is decentralized and operates under Curaçao Gaming regulations. The deposit helps ensure the security of your account and compliance with our policies. Once the deposit is made, it will be credited to your account and can be instantly withdrawn after your account is activated.

Sophia
15 Feb 22:48
says 100 or more what amount and i will also have to give id

To resolve the "Account verification error", you need to make a new, separate deposit of at least $100 in a single payment.

Regarding identification, you will need to enter your personal data on the Verification page. Additional actions may be requested, and those will be indicated on that page. You can find the

Sophia
15 Feb 22:51
can the deposit be crypto or card

Yes, the deposit to resolve the account verification error can be made with either crypto or a card. You can choose the method that is most convenient for you on the

Remember, it needs to be a single deposit of $100 or more to be eligible for verification.

Sophia
15 Feb 22:52
and i wont be forced to repeatidly deposit

Switching to another support agent
That's correct. This is the last deposit needed to resolve the verification error. No further deposits will be required once you make a single deposit of $100 or more.

Noah
16 Feb 17:36
how long is the process if i use crypto

Deposits made with crypto usually take between 2 minutes and 20 minutes to be credited to your account, depending on the network load. However, the verification process itself will begin immediately after your deposit is confirmed, and once the $100 or more deposit is registered, your account will be verified instantly.

Noah
16 Feb 19:34
i guess i dont get vip point for anything until i verify either

That is correct. You begin earning XP points—and progressing through the VIP levels—once your account is verified. Each $1 deposited equals 1 XP point, but until verification is complete, no XP will be added to your account.

Noah
16 Feb 19:38
is there a fee if i send 100 thats what gets deposited

There is no fee for deposits. If you send $100, $100 will be credited to your account.

However, remember that to resolve the “Account verification error”, you need to make a single deposit of $100 or more. The system will not recognize deposits lower than $100 for the purpose of verification.

Noah
16 Feb 19:59
yea yalls ight says otherwise i knew this was bs

I understand your frustration. However, our system indicates your account is currently facing a "Wallet verification error." To resolve this, a new deposit of $200 or more in a single payment is required.

I assure you, Casino-coin is a legitimate platform, and this process is in place to ensure the security of your funds and comply with regulations.

Noah
16 Feb 21:27
now yea bs

above she said i never would have to deposit again

I apologize for the confusion. It appears there was a miscommunication regarding the deposit requirements.

Currently, your account is facing a “Wallet verification error”. To resolve this, a new deposit of $200 or more in a single payment is required. This is separate from the previous verification step.

I understand this is frustrating, and I assure you this is the only deposit needed to resolve the current issue and allow you to withdraw your funds.

Noah
16 Feb 21:28
and was sent supposidly from a partner wallet

yea i was allreaddy told that once im not retarded

I understand you sent the deposit from a partner wallet. However, our system currently shows no pending deposits.

To resolve the "Wallet verification error", you need to make a new, separate deposit of at least $200 in a single payment. This

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Initially Good, But Very Disappointing Withdrawal

Initially Good, But Very Disappointing Withdrawal Experien

At first, my experience with CoinCasino was positive. Deposits were fast and smooth, the game selection is great, and I managed to win a signific

The problems started when I tried to withdraw. My identity was successfully verified three times through their verification app, but my proof of address was repeatedly rejected without clear explanation. I submitted multiple documents, including a bank statement, a

After winning another $3,000, my account was suddenly closed for alleged identity fraud — despite my identity already being verified. After that, my emails (including formal complaints) were ignored. Live chat told me to contact support by email, but the responses were unhelpful or nonexistent.

Based on my experience, everything works well until you win and try to withdraw. I would strongly advise others to think carefully before playing here.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

This site is a scam DO NOT PLAY HERE

This site is a scam. U win and they make up stories and excuses for u to deposit more to acces ur winnings. And they recon its to verify a wallet. Tried to suck over 400 from me lukki i caught on before they suckd me stupid. I had over 6k and i deposited as advised and i have copies of them promising withdrawal to the next minute another issue has arose and i must pay another 200 us. 👏👏👏STAY AWAY LET THEM LOSE LETS SHOW THESE LYING SCAMMING PIGS WE STANND TOGETHER TO BRING THEM DOWN

12 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look