Cocoa Runners Reviews 

208
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers had a great experience with this company. Customers frequently praise the rich cocoa aromas, exceptionally fresh ingredients, and the wonderful presentation of the gourmet chocolate. People are also thrilled with the interactive tasting sessions, describing the hosts as brilliant experts who make the entire evening very fun. Reviewers often warmly recommend these delicious treats to anyone looking for premium single-origin cocoa. Some reviewers were not happy to receive chocolate bars that were already near or past their expiration dates. Consumers also noted receiving online orders with very short remaining shelf lives that did not meet general expectations.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the amazing taste, rich cocoa aromas, and the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional and... See more

Staff

Customers consistently note positive experiences with staff, highlighting knowledgeable and fun hosts.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I learnt a lot more about craft chocolate. Our presenter was very informative and funny. I would have liked some coloured slides to help understand what chocolate is, how it grows and what countries... See more

Rated 5 out of 5 stars

Bought some chocolate from the website after listening to a podcast with Zoe Science & Nutrition. The chocolate is exceptional, full of flavour and beautifully presented. Loved it so much that after e... See more

Rated 5 out of 5 stars

I went to a chocolate tasting here and it was brilliant. Just the right balance of informative and fun - and of course amazing chocolate. Spencer was engaging and threw in little delights and surprise... See more

Rated 5 out of 5 stars

This is the best chocolate course I have EVER been on (I've done a few!). Spencer is both an absolute authority in this area as well as being hugely entertaining. I learnt a ridiculous amount in just... See more



Contact info

4.0

Great

TrustScore 4 out of 5

208 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(208)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cocoa Runners’ passion for chocolate…

Cocoa Runners’ passion for chocolate shines through. Understanding how our mouth & nose deal with taste / flavours, and ensuring sustainability & provenance to the end product, all provide for top notch chocolates.

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Virtual Tasting Experience

This was a great experience. Nick had tremendous knowledge and the chocolate selection was incredible! Loved learning about the history of Cocoa! I'd highly recommend this for anyone, we did it as a work team evening and worked really well!

11 January 2022
Unprompted review
Rated 5 out of 5 stars

Great virtual team building activity!

Great virtual team building activity, strongly recommend! Very engaging with high quality chocolate tastings paced throughout. We all learned a lot and had fun in the process! Nick was a great facilitator - knew a ton about the topic, kept it entertaining and fun!

7 January 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful (and delicious!)

Really informative and enjoyable evening. Nick delivered at a perfect pace and with a great sense of humour. Originally bought as a gift for friends and so glad we got involved!

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended tasting session!

We had a most engaging evening with our boxes of tasting chocolates and our Zoom guide to lead us through an enjoyable and informative experience. Nick was a fantastic presenter who made it all easy and relaxed - would definitely recommend.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Thumbs up.

Lots of fun during the tasting session. A tiny company which is very passionate about good chocolate. There is something for everyone. Try and enjoy!

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Adventures in Chocolate

Fun subscription where you learn a lot about chocolate and get to try some really interesting flavours from makers all around the world.

Great gift or work activity!

14 November 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. For two months I was paying a subscription and receiving no chocolate at all. Then when I asked them about it they apologised and sent boxes...the wrong boxes. Insisted if I want the right box I have to return at my own cost. Then a month later I am still paying a subscription that I asked to be cancelled last month. They had no recollection of this so I had to screenshot the email from their own team as proof. Such a shame because the chocolate was a great idea, the tasting was great but I am completely appalled by their response to issues they have caused.

13 September 2021
Unprompted review
Rated 5 out of 5 stars

A fun, informative team chocolate tasting evening

I organised a virtual corporate tasting evening and it was a great success. Nick, our host, was very knowledgeable and passionate about crafted chocolate.
The quiz was great fun!
Crafted chocolate tastes amazing too!
I have just bought my niece a tasting session kit for her birthday this month - a great gift idea.

14 July 2021
Unprompted review
Rated 5 out of 5 stars

A brilliant evening that left a lasting impression...

It was an absolutely brilliant evening and much more than I expected. Not only did we learn how to taste and savour craft chocolate and pick out the 'notes', we also learnt a lot about sustainability in the industry, which has left a lasting impression (as has the chocolate!). I’m never buying commercial or 'better' chocolate ever again. Nick was incredibly knowledgeable, passionate and inspiring. Great fun and a brilliant way to get the team together virtually or otherwise. THANK YOU

13 July 2021
Unprompted review

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