Checkatrade.com Reviews 80,134

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 14,994 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professionalism and helpfulness of the staff. Many people also appreciate the fair and competitive pricing, as well as the quick response times to their inquiries and requests. However, some customers also noted issues with the company's website, finding it less user-friendly or experiencing difficulties with its functionality. A few other people also felt that the company's internal departments lacked proper communication, leading to frustrating experiences.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the quick response times and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices fair,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's ease of use,... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company responded quickly to our request for a quote, visiting us, discussing the work and proving a clear and accurate written quote. Once a date was agreed they carried out the work with minim... See more

Company replied

Rated 5 out of 5 stars

From quote vist to final touches AB Painting and Decorating were all I could wish for Work was carried out quickly and with minimal mess. I was consulted every step of the way and was given sound... See more

Company replied

Rated 5 out of 5 stars

Quick response to query. Received indemnity and waste disposal documents straight away. Quote given ass soon as video of collections sent over, Arrived on time and job sorted quickly. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

TJ replaced our boiler a couple of years ago and did a great job, so we asked him to replace all the radiators in our house. In both cases, we felt the price quoted to fair. He is organised, efficien... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Trade Centre Uk Wednesfield

Very unprofessional staff at the Trade Centre sorry to say car broke down after 2 days no help from after sales still waiting without a car for 9 weeks now be warned never use. Very rude unprofessional staff working for legalised thief’s selling glorified scrap cars

14 April 2026
Rated 5 out of 5 stars

CSK ELECTRICAL is a very professional electrical company

CSK ELECTRICAL is a very professional electricial company, who provided a quote very soon after I put out the job request. They followed up with a confirmatory recce to view & discuss the work I had requested. The work was completed efficiently, effectively & within the time they’d estimated it would take. Safety certificate & other paperwork were sent to me within 24 hours of the completion of the job. No hesitation recommending them for any future work.

14 May 2026
Rated 5 out of 5 stars

Dave is a true professional, his tiling is exceptional!

I cannot recommend Dave at Apple Ceramics enough. Not only did he do a brilliant job tiling our utility, he also sourced the tiles for us. The floor of the utility in our period cottage was uneven but he has now levelled and tilled it for us. It looks beautiful, we are delighted.
Dave is trust worthy, reasonable and old school so no half days work.
He’s a proper, professional trades person very rare these days!
100% recommend.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Simple, fast and Stress-Free

I’ve had a really positive experience using Checkatrade. I found it to be a fast and reliable platform for finding trustworthy tradespeople, and it takes a lot of the stress out of choosing the right person for a job. What I particularly like is that the trades are vetted and checked before being listed, which gives real peace of mind when inviting someone into your home.
The reviews from other customers are incredibly helpful too, they appear honest, detailed, and make it easy to compare different professionals and make an informed choice. The whole process of searching, contacting tradespeople, and arranging work was simple and straightforward.
I’d highly recommend it to anyone looking for reliable, high-quality tradespeople without the usual hassle or uncertainty.

14 May 2026
Rated 5 out of 5 stars

Very useful to review profiles and…

Very useful to review profiles and estimate ranges as well as reviews to make my choice

10 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're so glad our tools helped you make an informed choice. Thank you for your positive feedback!

Checkatrade Team

Rated 5 out of 5 stars

Fence Repair

Joe repaired a fence using the parts that were still strong and replacing the rotten parts. This was done very well and I now have a smart fence that looks great for a realistic price.

13 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear you're pleased with your smart fence repair and the realistic price. Thank you for your positive feedback!

Checkatrade Team

Rated 1 out of 5 stars

Checkatrade Express Is a Waste of Time

Checkatrade express advertises services it doesn't have the people available locally to carry out. Despite having had a job open for over a week, and selecting the maximum allowable timeslots, I didn't get a single response. Quite simply this is a waste of time.

18 May 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We’re sorry to hear this. Waiting over a week without a single response is understandably frustrating, especially when you’ve made yourself available and expected the service to help connect you with someone local.

Checkatrade Express is designed to match jobs with available tradespeople in the area, but availability can vary depending on location, trade demand, and the type of work being requested. We appreciate that doesn’t help if you’ve been left waiting with no contact at all.

Your feedback around local coverage and expectations is really useful, and we’ll make sure it’s passed on.

Checkatrade Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look