Checkatrade.com Reviews 80,048

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 14,994 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professionalism and helpfulness of the staff. Many people also appreciate the fair and competitive pricing, as well as the quick response times to their inquiries and requests. However, some customers also noted issues with the company's website, finding it less user-friendly or experiencing difficulties with its functionality. A few other people also felt that the company's internal departments lacked proper communication, leading to frustrating experiences.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the quick response times and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices fair,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's ease of use,... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company responded quickly to our request for a quote, visiting us, discussing the work and proving a clear and accurate written quote. Once a date was agreed they carried out the work with minim... See more

Company replied

Rated 5 out of 5 stars

From quote vist to final touches AB Painting and Decorating were all I could wish for Work was carried out quickly and with minimal mess. I was consulted every step of the way and was given sound... See more

Company replied

Rated 5 out of 5 stars

Quick response to query. Received indemnity and waste disposal documents straight away. Quote given ass soon as video of collections sent over, Arrived on time and job sorted quickly. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

TJ replaced our boiler a couple of years ago and did a great job, so we asked him to replace all the radiators in our house. In both cases, we felt the price quoted to fair. He is organised, efficien... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Recommended

The Andy gas team were knowledgeable, on time, efficient and left the room clean and tidy after renewing our stopcock, due to the old one being stuck they had to freeze our water pipes which was not easy, jobe done in a few hours, this is the 2nd time we have used this company, they fitted a new gas boiler and radiators in December I would certainly use them again.

7 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're delighted to hear about your positive experience with the team, especially with the challenging stopcock renewal. We appreciate you highlighting the efficiency and tidiness. Thank you for being a returning customer and for your recommendation!

Checkatrade Team

Rated 5 out of 5 stars

Easy to find tradesmen needed for the…

Easy to find tradesmen needed for the home repair. Within a short time I received tradesmen able to complete work with a very reasonable quote

9 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're glad you found tradesmen quickly with reasonable quotes.

Checkatrade Team

Rated 1 out of 5 stars

No leads

No leads, not worth the money

12 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We’re sorry to hear this. If the leads coming through aren’t turning into real work, we understand why it wouldn’t feel worth the cost.

Different areas and trades can see very different levels of demand and conversion, but we know that doesn’t help if it’s not working for your business.

If you’d like, we can take a look at your account setup, the types of leads you’re receiving, and whether anything can be improved.

You can:

Call us on 020 3974 1990, or
Contact us through our website

Checkatrade Team

Rated 5 out of 5 stars

Honest on time and hard working

They were honest on time and explained everything as they were going along the job, very clean and tidy.
Very pleasant work men and very polite 😀and their work was to a professional and high standard. Thank you Mint Construction and maintenance.

30 April 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback. We're happy to hear that the team was honest, punctual, explained the process, and maintained a clean work area. It's great to know you found their work professional and of a high standard.

Checkatrade Team

Rated 5 out of 5 stars

Replacing spotlights

Very prompt, professional and polite service replacing spotlights in living area

9 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're pleased with the prompt, professional, and polite service.

Checkatrade Team

Rated 5 out of 5 stars

easy to find right person for the job

easy to find right person for the job and they were very professional and i think priced right for what was needed

9 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We're so pleased you found the right person and felt the pricing was fair.

Checkatrade Team

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. I received quotes very quickly and was very happy with my chosen business. The task was carried out promptly.

8 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback! We're happy to hear our process was quick and easy, and you were pleased with the service.

Checkatrade Team

Rated 5 out of 5 stars

Checkatrade was easy to use with a good…

Checkatrade was easy to use with a good response from Contractors

12 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're so pleased our service was easy to use and you had a good response. Thank you for your positive feedback!

Checkatrade Team

Rated 2 out of 5 stars

Have used this guided company a couple…

Have used this guided company a couple of time.
No more. They definitely dont do all their trades persons checks.
I had a terrible experience with a roofer. After endless weeks of communications with both roofer and checkatrade I went to claims sorted to get a reimbursement back.
£2,000 lost, never again.
I found out so much about the roofer and hes director named at companies house. Never again, l wouldnt reccomend.

20 February 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We’re really sorry to hear this. Losing that amount of money and having to go through a claims process afterwards sounds incredibly stressful.

We understand why this has affected your confidence in using the platform again.

Tradespeople on Checkatrade do go through checks before being listed, but we always encourage customers to carry out their own due diligence too, especially for larger jobs. We know that doesn’t change what’s happened here though.

It’s clear you spent a lot of time trying to resolve things, and we appreciate you taking the time to share your experience.

Checkatrade Team

Rated 5 out of 5 stars

Excellent workmen

These guys got the job done, efficiently and to spec. Very helpful and quick to respond. Highly recommend!

1 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're pleased the job was done efficiently and to spec.

Checkatrade Team

Rated 5 out of 5 stars

Good & quick response

I got the trade I required quickly on this occasion

9 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your 5-star rating! We are so pleased you found the trade you required quickly.

Checkatrade Team

Rated 5 out of 5 stars

The coving was installed in my living…

The coving was installed in my living room, and the service provided was professional. The coving looks nice, they was reliable,tidy and friendly.
Im happy with the service

8 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're happy to hear the coving looks nice and the service was professional, reliable, tidy, and friendly.

Checkatrade Team

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service provided. Communication was good and the engineer arrived on time and was very thorough.

8 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your positive feedback and 5-star rating! We're pleased with the good communication, punctuality, and thoroughness.

Checkatrade Team

Rated 5 out of 5 stars

I needed a garage door fixing

I needed a garage door fixing, check a trade gave me three options to get quotes from. Garage doors r us got back to me quickly, he came out same day and done the job on the spot, well prepared with all the parts needed. I had checked the bench mark price for the job before hand so I was prepared. He charged me a fair price for what he did, other traders were more expensive.

7 May 2026
Checkatrade.com logo

Reply from Checkatrade.com

We are so glad to hear our member could quickly resolve your garage door issue on the same day. It's wonderful to know the preparation and fair pricing met your expectations. Thank you for your kind words!

Checkatrade Team

Rated 5 out of 5 stars

Beautiful brickwork

Very timely, did a fabulous job and even came back to help me further with the water feature. Very impressed.

20 April 2026
Checkatrade.com logo

Reply from Checkatrade.com

We appreciate your very positive feedback and 5-star rating!

Checkatrade Team

Rated 5 out of 5 stars

The Move (again)

I used Checkatrade in the knowledge the moving company were registered and would be efficient. Moving practically single handed was difficult preparing this time, for once. The moving company were on time, friendly and efficient and I felt at ease straight away. I don’t do reviews and I’m private person, but these guys were worth a shout; Scottwells of Westerhope, Newcastle upon Tyne.

8 May 2026

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