Carringtons | Block and Estate Management Experts Reviews 

173
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I recently moved into a block managed by Carringtons and so far have mainly been helped by Emily, Elle and Marion (in no particular order). From the outset, they have been supportive, responsive a... See more

Rated 5 out of 5 stars

Should I need to contact Carringtons especially Diane Leverett property manager, I am always met with a speedy reply ! Nothing ever seems to be a problem to get sorted , all maintenance issues are... See more

Rated 5 out of 5 stars

Lauren has been incredibly helpful and supportive, time and again. She’s attentive, friendly, and an absolute pleasure to deal with. No matter the question or issue, she always responds quickly and wi... See more

Company replied

Rated 5 out of 5 stars

Tony is always helpful. He and I have frequently corresponded by email over several years. I have co-operated with him by resetting the street door of flats 58-77 Somerset Gardens, when fools un... See more

Company details

  1. Property Management Company

Written by the company

Carringtons is a trusted managing agent with a strong track record in the professional management of residential and mixed-use developments. With extensive industry experience, we support residents’ management companies and property owners by providing expert, hands-on solutions tailored to each site. Our team of skilled professionals handles all aspects of property management—from maintenance and repairs to service charge accounting, regulatory compliance, and resident communication. We pride ourselves on transparency, proactive service, and building strong, lasting relationships with clients and residents alike. We are fully accredited by respected industry bodies, demonstrating our commitment to the highest standards of service, ethics, and professionalism. At Carringtons, we do more than manage buildings—we build trust. Our reputation is backed by long-standing client relationships, positive testimonials, and consistent results.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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4.6

All reviews

(173)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t Ask For More

Excellent customer service. Speedy, friendly yet professional, I could not have asked for more. Will certainly be recommending to friends and family. Nothing but praise for the team.

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Archie,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Pleasant dealing with Theresa

I would just like to say how helpful and pleasant it was dealing with Theresa. She helped us every step of the way dealing with our completion. Every thing we needed she was there to support us and send the relevant documents and info.

Thank you so much for Every thing you did in order for us to complete.

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Mr Fryatt,

Thank you very much for sharing details of your positive experience with Theresa and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Carringtons have been our managing…

Carringtons have been our managing agents for a number of years. I would fully recommend should you be looking for a new managing agents. Our property manager is Lauren, she has always provided the best service and prompt response to any query.

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Trex,

Thank you very much for sharing details of your positive experience with Lauren and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Excellent customer service

Carringtons is a brilliant management company and in particular my point of contact Lauren is always very helpful and quick to respond to my emails. I spoke to her for the first time the other day about the problems we were having with strangers getting inside the blocks that make up our estate. It was nice to put a voice to the name and she was very professional in her dealings with me. She spoke with authority about what action was being taken and was able to put my mind at rest. I cannot recommend Carringtons highly enough!

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Chris,

Thank you very much for sharing details of your positive experience with Lauren and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

The fabulous Carringtons crew

I don't often write reviews but I feel I need to say publicly a big thank you to our management company Carringtons. I often think good customer service is a thing of the past and then I experience customer service as it should be and I am reminded that some people still understand what this truly means - Carringtons is such a company and I would like to give a special mention to Tony Lewis for all he does to ensure that we have a stress free experience. Thank you Tony and the Carringtons crew!

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Elizabeth,

Thank you very much for sharing details of your positive experience with Tony and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

My faith has been restored!

Having had a number of negative experiences with previous management companies I am so pleased to be able to write this review and say that finally we have found a management company that cares about us the client and provides a comprehensive service far above and beyond what we expected. Tony Lewis is our property Manager and he is an asset to this company. Tony and his team provide a first rate service and have restored my faith in management companies. Well done Carringtons!

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear DrAng,

Thank you very much for sharing details of your positive experience with Tony and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Amazing

An incredible experience with this company, would definitely recommend and return to their friendly services!!

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Emily,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

I would gladly recommend Claringtons…

I would gladly recommend Carringtons for anyone who was looking to change management company’s or looking for their first management company. The staff have been very helpful but one who I have had the most contact with has been Lauren C. Her advice has been very helpful throughout and she has a very professional approach on situations. Thank you

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Jane,

Thank you very much for sharing details of your positive experience with Lauren and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Brilliant service

Trustworthy, excellent customer service and a brilliant team!

4 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Lily,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience with this company. Great customer service and very friendly, helpful staff!

3 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Darcy,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Professional Service

Staff have always been pleasant and professional across the board. Look forward to continuing to work with you in the future!

3 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Sophie,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Great customer service

Carringtons customer service is great, Caitlin was extremely helpful and resolved my query straight away. Cannot fault them whatsoever.

3 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Anna,

Thank you very much for sharing details of your positive experience with Caitlin and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Great customer service!

Great customer service! Queries typically resolved within the same day and always by a very friendly and understanding team.

3 February 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Hope,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

You Need Carringtons RML!!!

Carringtins have been our agent for many years and I would gladly recommend them to anyone considering a change in management. Caitlin has been my main contact and her customer service has been great throughout.

31 January 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Brad,

Thank you very much for sharing details of your positive experience with Caitlin and our services. It is gratefully appreciated.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Very Professional Management Company

Great Staff Great Response Professional Management Company
5 Stars To Carringtons!

31 January 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Mr McGeown,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Helpful

As a Director of my block I've always found Carringtons to be very helpful. We run a tight ship and they've always been patient and helpful with my queries over accounting after the transfer to Blockman. I've found them to be responsive to issues we've needed help with.

30 January 2020
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Ms Bailey,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 5 out of 5 stars

Team Feedback

I recently had the need to contact the Carringtons team regarding the sale of our property. I needed a sales pack to progress our sale, which our solicitor had requested by e mail. I followed this up by phoning your team, which I must say were most efficient and helpful. I explained the urgency, and between Caitlin Stevens & Theresa Cornish they pulled the pack together and get it back to my solicitor and myself with twenty four hours.
I big thank you to both Caitlin and Theresa, I only wish solicitors worked as efficient as your team.

27 October 2019
Unprompted review
Carringtons | Block and Estate Management Experts logo

Reply from Carringtons | Block and Estate Management Experts

Dear Wayne,

Thank you very much for your review of our services and team members. It was lovely to read about your positive experience with us.

Kind regards,

Carringtons Residential Management Limited

Rated 1 out of 5 stars

UNPROFESSIONAL COMPANY

Carringtons manages my apartment block. On 07.11.2018 I noticed a simple maintenance issue that required attention as failure to address this could incur a cost to the residents. I emailed the member of staff who "manages" our development. I did not receive a response and the maintenance was not completed. On 24.11.2018 I sent another email asking for an update: still no reply. On 10.12.2018 I sent a third email, this time to the general company email address and copied in the original member of staff. I asked for an update and also for details of their complaint procedure. To date I have had no response. This is unprofessional and rude. I intend to take this further as this is not an isolated incident.

15 December 2018
Unprompted review

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