Carpets 4 Less Reviews 578

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making the selection process easy and enjoyable. The service, from initial consultation to fitting, is frequently described as efficient and professional, with many appreciating the promptness and tidiness of the fitting teams. People are also very satisfied with the quality of the products and the competitive pricing, often finding great value for money. However, some customers were not happy with specific fitting issues, such as poor installation or mess left behind. A few reviewers also mentioned problems with incorrect orders or unexpected additional costs during the fitting process.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being helpful,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the exceptional, courteous,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the great quality and... See more

Price

Consumers generally find prices to be positive. Many reviewers highlight competitive prices, good deals, and... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high standard of work, great quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the Milton Keynes store (having been let down by the local Tapi carpets). Jess was very knowledgable and helped us find a suitable carpet within our budget and time constraints. Just a few w... See more

Rated 5 out of 5 stars

No messing no fuss, took in my measurements and chose my carpet. Price set for carpet and underlay . Date arranged there and then. Would have preferred sooner but if they were busy they are good , ri... See more

Rated 5 out of 5 stars

Having had the stairs and landing carpeted earlier by this company, we decided to have them fit our bedroom carpet. Each time we’ve received great friendly service, the prices very reasonable also. Co... See more

Rated 5 out of 5 stars

Great personal service from Brian in the Colchester store. Advice was excellent and order was completed within just a few minutes. Slight issue with the invoice and our late request to add to the orde... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

578 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent! Highly recommend

Excellent! From start to finish the staff were helpful and knowledgeable . Mike was happy to come to my house to measure and advise on the type of carpet and underlay required. The team that came to remove old carpets and fit new ones went above and beyond to leave the place tidy and remove all the waste. The price was very competitive and I am delighted with the results.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. Went to get some carpet with my 8yo autistic daughter for her bedroom. AJ was very patient and helpful. Extremely friendly and understanding.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service at the Wellingborough branch…

We recently used the Wellingborough branch and had fantastic service from start to finish. The person we dealt with helped us to decide on the right carpet and came at great value for money.
Everything was arranged for the fitters and they were also a pleasure to deal with and did a fantastic job.
Very happy and will definitely use them again. Thanks

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing brilliant quality…

Absolutely amazing brilliant quality and amazing price staff are always friendly and polite I am really impressed with my new living room carpet it’s the best it has ever been will be going there in the future

10 November 2025
Unprompted review
Rated 5 out of 5 stars

No messing no fuss

No messing no fuss, took in my measurements and chose my carpet. Price set for carpet and underlay . Date arranged there and then. Would have preferred sooner but if they were busy they are good , right!
Fitters were pleasant and tidied up after them selves. Had from these before and will definitely be returning. Highly recommend them x

7 November 2025
Unprompted review
Rated 5 out of 5 stars

From first viewing

From first viewing, final install to after sales. I received a 5start service from the Bicester store.

I have special needs and communication is a particular problem for me. I didn’t have to worry as everyone was very easy going. Happy to explain things over and over until I understood.

I even had something I wasn’t sure about. Contacted them and they sent someone round. Put my mind at rest.

Thanks again to everyone involved.
You are doing a fantastic job!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

First time using this company and I…

First time using this company and I wasn’t disappointed. Mike came out when he said he would and gave me a good quote. He even got me a fitting date that worked around other work I was having done. Simon who came to do my flooring came earlier on the day which was a bonus and was done in a few hours. Would recommend

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Mike

Fantastic service from Mike! Absolute legend. I will not go anywhere else for my carpets. Fab quality and the service from when you walk through the door - from having your carpets fitted it 10/10!
Thanks Mike!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

The fitters were very polite

The fitters were very polite, carpet looks amazing, very good quality and price was low. Would definitely use this shop again, from a very happy customer.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Having had the stairs and landing carpeted earlier by this company, we decided to have them fit our bedroom carpet. Each time we’ve received great friendly service, the prices very reasonable also. Communication was great and the carpet fitter very friendly and professional. Our go to for carpet in the future. This review relates to the Stoke on Trent store in Fenton.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently used Carpets4Less Outstanding Service – Highly Recommended!

I recently used Carpets4Less in Bicester and I honestly couldn’t be more impressed. From start to finish, the team were hard working, professional, and incredibly friendly. Nothing was too much trouble for them – they were helpful every step of the way and made the whole process easy and stress-free.

The workmanship was excellent – the finish is absolutely spot on and has transformed the rooms. They worked efficiently, arrived on time, and were very clean and tidy, leaving everything spotless when they were done. On top of that, they were great value for money and truly cost effective without compromising on quality.

I wouldn’t hesitate to recommend Carpets4Less Bicester to anyone in need of new flooring. Brilliant service, great people, and a fantastic result.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

We had Moin and Junaid come to fit our…

We had Moin and Junaid come to fit our carpets today and they went above and beyond to fit carpets.
We had a large bed that couldn't be moved easily but they problem solved the issue and got the job done.
Very polite and professional. I wouldn't hesitate to use them again and recommend them
Keith

20 October 2025
Unprompted review

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