Canada Flowers Reviews 

667
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers had a great experience with this company. Consumers frequently share that online ordering is exceptionally fast and easy to navigate, providing a wonderful selection of flowers and gifts suitable for any celebration. Buyers truly appreciate the efficient service and very prompt deliveries that consistently arrive right on time, bringing joy to friends and family. Some reviewers were not happy with missing tracking updates or unexpected delivery delays that negatively impacted their important personal milestone events. Furthermore, a few customers mentioned that the received flower arrangements occasionally looked quite different from the original online pictures or showed signs of wilting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the flowers are fresh, beautiful, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising promptness and timely... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. Many consumers praise the... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the fresh and beautiful bouquets... See more

Service

Consumers find service to be positive, highlighting top notch flower quality and efficient ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

The flowers are absolutely stunning. Red and Yellow roses with baby breath. The flowers were perfect. No discoloration. I called in the morning and they were delivered in the afternoon. The recip... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

667 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(667)

488 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The arrangement I ordered for my…

The arrangement I ordered for my girlfriend’s 50th birthday was absolutely beautiful. Did a very good job. I would recommend Canada Flowers to order online. Love the Service.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! My order turned up when said and my niece loved them. Thank you! I will definitely order through you again.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Deeply disappointed

Deeply disappointed—drastic drop in quality and misleading photosI have used Canada Flowers in the past and their arrangements used to match the online photos. Unfortunately, their quality has severely dropped. I ordered a "standard" arrangement and explicitly made sure the online photo I selected represented the standard option.When the flowers arrived, my family was shocked and deeply disappointed. The arrangement was laughably small—slightly larger than the size of my wife's palm.I filed a formal complaint. Customer service responded by claiming their website photos are intentionally designed "one-sided" to showcase variety and fullness. This explanation is completely unacceptable; even looking at the arrangement from directly above, it lacked the volume, fullness, and value promised in the photo. What they call "transparency" feels like intentionally misleading marketing. I will not be ordering from them again.

18 June 2026
Unprompted review
Rated 2 out of 5 stars

The ordering and delivery went well we…

The ordering and delivery went well we had no problem on that side but the bouquet we received was not the same as the one we ordered. the bouquet did not include the specific flowers that was included online and that was the only reason i ordered this bouquet. I am very disappointed with that

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great work guys

Great work guys. Flowers were even nicer than the website photos. Delivery was right on time. Will definitely deal with again

17 June 2026
Unprompted review
Rated 3 out of 5 stars

Arrangement was not what I had ordered

Ordering was easy and they have an excellent website. I have used Canada Flowers before with no issues, but this time, I had requested a morning delivery and it was delivered in the afternoon (not a big deal really). The issue is that the arrangement that was delivered didn't look much at all like the one that I had ordered from the photo. I understand that there will be differences but this one looked a lot different. Kind of disappointing.

8 June 2026
Unprompted review
Rated 4 out of 5 stars

Purple replaced by Pink

The timing of the delivery was good and the bouquet looked very nice, however my Aunt’s favourite colour is purple, which there was lots in the one I chose however the local florist didn’t have those flowers and substituted pink with really only a purple ribbon in it.

13 June 2026
Unprompted review

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