Canada Flowers Reviews 

667
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 486 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful and fresh flowers, often noting they matched or exceeded expectations. The delivery service is consistently highlighted for being timely, efficient, and careful, with many appreciating the on-time arrivals. Reviewers also commend the excellent overall service, including the easy online ordering process, wide selection, and helpful communication. However, some customers also noted issues with delivery, including flowers not arriving on the specified date or not being delivered at all. Additionally, a few people mentioned that the actual flower arrangements received did not always resemble the pictures online, sometimes appearing less full or different from what was ordered.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers generally report positive experiences with delivery service, with many praising timely and... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the online ordering process... See more

Quality

People report ambiguous experiences with quality, with many customers praising the freshness and beauty of... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and recommending... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gift sent to friend for birthday was well received and really liked. However, was not delivered on right date; came the following day, even although I placed order a week prior to the birthday date.... See more

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

667 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(667)

488 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Speedy delivery and even made a last minute accommodation for me and the quality was good. It was affordable too.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Easy ordering process, quick delivery and incredibly beautiful flowers.

Thank you once again for your amazing service 😊

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Online flowers

Site was easy to navigate with detailed product description and pictures and an easy to understand FAQ section. Lots of selection arranged in categories for different occasions

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

The arrangement was larger and more beautiful than anticipated. Sometimes when you pay for an upgrade it's not worth the extra cost but in this instance it exceeded expectations and the promo discount available that day covered most of the upgrade. Even without the discount the price was very reasonable for the value recieved.

Great value, beautiful bouquet, happy sender and recipient.

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Communication

From ordering to the delivery it was a smooth and easy process but i would recommend to improve the updates about the order. I think i would have liked to get a notification with more details about the time of the delivery or something like that. But over all everything went very well and i can absolutely recommend this website.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional, creative, responsive

I want to thank Canada Flowers and their affiliate in Kemptville ON for the stunning bouquet you put together The lilies and all of the colours in the bouquet looked gorgeous-the recipient was delighted.
As well as creating a beautiful arrangement the florist who delivered the flowers in Kemptville was professional and thoughtful, making the whole experience rewarding.
I will definitely be calling Canada Flowers for all future on line flower deliveries.
Thank you.
Sharon

23 June 2026
Unprompted review
Rated 3 out of 5 stars

The flowers were ok

The flowers were ok, didn’t look nearly as full and put tighter as the picture online, the vase was also supposed to be red glass, and they just stuff some clear wrapper inside with some red accents. My girlfriend was happy, but for the price of over $115 I kinda expected them to be much nicer, I even upgraded from the standard option. Not sure I would order again from here in the future with so many other options available

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to order from

This the first time I order flowers on line to send it to the state.
I was so impressed with the excellent service.
There was I mistake with the address I
provided,the company acted fast to inform me about it.
Thank Canada Flowers!!

14 June 2026
Unprompted review
Rated 3 out of 5 stars

Flowers not fresh

The online ordering was easy and although I anticipated that the arrangement would not look exactly as pictured, as they never are, I didn’t appreciate the dying, old roses that were included in the arrangement. If they were fresher it would have been so beautiful. Everything else went as planned.

20 June 2026
Unprompted review

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