Canada Flowers Reviews 

668
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that floral arrangements consistently arrive right on time and bring immense joy to recipients. People also deeply appreciate the exceptionally easy online ordering process, alongside a wonderfully wide selection of beautiful items available at great prices. Some reviewers were not happy with delivery problems, mentioning that orders occasionally failed to arrive on the scheduled day or completely lacked proper tracking updates. A few customers also noted receiving unique arrangements that looked noticeably different from the online pictures or contained flowers that were already wilted.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements are fresh, beautiful,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising timely arrivals and... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many reviewers... See more

Quality

People report ambiguous experiences with quality, as opinions are divided. Many consumers praised the fresh... See more

Service

Consumers find service to be a delight, frequently praising the top-notch quality of the flowers and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

The flowers are absolutely stunning. Red and Yellow roses with baby breath. The flowers were perfect. No discoloration. I called in the morning and they were delivered in the afternoon. The recip... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(668)

490 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, flowers were more beautiful than in the picture! Sent it to my friend for her birthday, she lives almost 700km from me and I was worried about her not getting them on time. The delivery was done early in the day before she left home!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Sent a bouquet of flowers to my sister…

Sent a bouquet of flowers to my sister for a big birthday, mostly purple (her favourte colour). She sent me a photo, they were gorgeous and came in a purple vase - a really lovely touch. Arrived on time and in perfect condition.

10 June 2026
Unprompted review
Rated 3 out of 5 stars

I was a little disappointed

I was a little disappointed that the delivered arrangement did not have the beautiful colours that were in the pictured item. It seemed that there was too much white and just a few flowers that were pink.
The purple was totally missing. I understand that the arrangement can’t be exactly like the picture, but I was hoping for more colour definition.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Our daughter loved the arrangement

Our daughter loved the arrangement. It was beautiful. She sent us a picture love the colors. She was so happy and we will be in touch again for another order. Thank you very much, Patricia.

5 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look