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Rated 1 out of 5 stars

Bought a pullover in a Medium. It fit well except sleeves came halfway down my hands and with elastic at the bottom couldn't be rolled up. I'm 5' 9 1/4 and have longish arms. Their Customer Service r... See more

Rated 1 out of 5 stars

They offered 2-day shipping option which is why I chose Campmor over a local retailer. Campmor DID NOT ship 2-day. I received the item a week later. When I called customer service, they did nothi... See more

Rated 4 out of 5 stars

I've ordered from Campmor for years, and even stopped into the store once when I was traveling down the East coast. Their catalog is a small, black&white cheap affair that keeps their costs down... th... See more

Company details

  1. Camping Store
  2. Hobby Store

Written by the company

Campmor provides camping gear, clothing and outdoor equipment at low prices from a variety of top brands including The North Face, Columbia Sportswear, and more. Camping trips start at Campmor with tents, backpacks, jackets, sleeping bags and more.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

81 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered on Friday

Ordered on Friday, paid a lot for second day shipping, because I fly out Monday night. They took the weekend off and didn't ship until Monday, so the products I need for my trip (and will never need again) will arrive too late. Shipping costs wasted, and I'll have to return the products and take time today to buy them from the nearest REI instead.

1 August 2017
Unprompted review
Rated 2 out of 5 stars

Good quality items but prices are high …

Good quality items but prices are high retail if not on sale.
shipping sucks, slow smart post, over a week to get your stuff.
They need to step up on shipping to compete with the amazon's type of just a couple days. buying here is not a first choice

25 July 2017
Unprompted review
Rated 1 out of 5 stars

Terrible experience with customer …

Terrible experience with customer service. My package was shipped to the wrong address and after weeks of waiting customer told me there was nothing they could do to help. I purchased a product that was supposed to arrive a week ago and Campmor refuses to help resolve the issue.

18 July 2017
Unprompted review
Rated 1 out of 5 stars

Wouldn't exchange pants

Wouldn't exchange pants. They claimed it has been worn....I am going back to REI.

27 June 2017
Unprompted review
Campmor logo

Reply from Campmor

Achim,

Thank you for taking the time to write this review. As our return policy states https://www.campmor.com/CustomerServiceContent_____returns

'All merchandise in unused condition may be returned for a refund within 90 days of purchase when accompanied by your receipt. If used and found defective, we will exchange or repair within 90 days of the purchase date when accompanied by your receipt.'

Upon examination of your returned pants the bottom edges of the pants were completely dirty looking as if they had been either dragged around in the dirt for a period of time or as if someone had been walking on the bottom edges.

Unfortunately because of this we are not able to accept them for return.

Thank you,
-Nick

Rated 5 out of 5 stars

CAMPMOR DELIVERS !!!

CAMPMOR DELIVERS !!!! I ordered LOWA Boots. I"ve known for some time that LOWA Footwear is HIGH END - HIGH SPEED. Campmor provided me with a bargain I couldn't resist !!! I paid extra for Second Business Day Delivery & still got the best price I could find !!!! If you don't check out Campmor, I guarantee that a bargain will be missed !!!!

14 June 2017
Unprompted review
Rated 5 out of 5 stars

Happy with Campmor

I found them to have great selection, prices, and order processing speed in terms of backpacking equipment. I may be shifting from Backcountry.com to this site from now on...

6 June 2017
Unprompted review
Campmor logo

Reply from Campmor

Glad you were able to find everything you were looking for. Happy to have you as a new customer!

Rated 5 out of 5 stars

Great value and EXCELLENT service

Great value and EXCELLENT service. I order my items on-line. There is no charge for shipping (>$50). I received them in 2 days. So much better than AMAZON. If you don't subscribe to their "PRIME" they hold you oder hostage for 5 days, then ship it!

7 May 2017
Unprompted review
Rated 5 out of 5 stars

First time customer and super impressed!

First time customer and super impressed! I placed my first order with campmor on 4/18/17. I had a few questions and decided to give customer service a call. The Customer service person was very easy to work with and answered all my questions to her best ability. I decided to place my order over the phone with her and couldn't be happier. I received an order confirmation almost immediately and I just got my shipping notification less than 24hrs later. What's even more impressive is the order is already scheduled for deliever tomorrow! So, to place an order around 1-2pm est on the 18th, get free shipping, great customer service and see it out for delivery by the 20th is top notch in my book. Definitely have earned my future business.

19 April 2017
Unprompted review
Campmor logo

Reply from Campmor

Chad,

Thanks for taking the time to write this review. We try our best to exceed our customers expectations on every order. Enjoy your new gear, and if there is ever anything you need from us please don't hesitate to reach out to our Customer Service team.

-
Nick

Rated 5 out of 5 stars

Men's Backpacker II Rain Pants

The Men's Backpacker II Rain Pants are a steal at $9.98 (only size Medium but easily $29.98 or $39.98 elsewhere) and the $6.98 Shipping and Handling included USPS Priority Mailing! What "Mor" could one ask?

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

I have bought goods on line from this company several times. The goods' prices are fair as well as the shipping costs. I have always received the products I have bought fast. I would recommend to buy from this company.

8 March 2017
Unprompted review
Rated 5 out of 5 stars

Totally Awesome product, price, and service.

When I need outdoor gear, Campmor.com is my first stop. Best price and biggest selection. Shipping is always crazy fast!

This is my second Marmot rain jacket. Fit is perfect, quality is excellent, and the jackets are durable. I always carry it with me in my backpack. Marmot raingear is the best value on the market for my money

1 March 2017
Unprompted review
Rated 2 out of 5 stars

Order Not Shipped Timely.

Order was not shipped timely & one item was cancelled without providing an explanation as to why it was cancelled. In previous experience with Campmor, no issues. Guess this is the one percent of orders not shipped the next day.

23 February 2017
Unprompted review

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