Camping World Reviews 1,492

This is the first and last time I will purchase anything from Camping World. I bought a $1800 brand new Norcold RV refrigerator/freezer from their online website. It took two weeks to finally be delivered, and then once it finally arrived, it was completely nonfunctional. Would not turn on at all. When I contacted Camping World they advised me that because I bought it online, they are not responsible for ANYTHING after it's delivered, even if it's a defective item. It's now on me to find a shop that does warranty repair work on Norcold products, take the unit there, and hope they can fix it or replace it. The shops I have contacted advised me that I will likely have to pay a diagnostic fee that may or may not be reimbursed by Norcold. (Contacting Norcold can only be done via online chat and that is its own complete time-suck but that is a story for another time).

The Camping World rep told me that they do not accept returns on installed products. I said it was never installed, it simply was plugged in and it doesn't turn on at all. She said that as soon as the box is open and/or the item is plugged in, it's considered "installed". They insist that buying products from their website is completely separate from buying things from their brick-and-mortar stores and refuse to accept the return of the defective item even if I physically bring it to them at a store. TL;DR: Do NOT buy anything from Camping World online.

After almost 10 days of repeatedly hearing finance has been approved the goal posts suddenly started to be moved further back. I was prepared to pay the required 10% deposit for a used class "C" and Camping World said they would arrange the financing. Then on the day I was to pay the deposit and sign the papers I was suddenly told - no mention of the earlier, I needed to get a co-signer. My father who is well to do and has great credit agreed to co-sign the loan. Again arrangements were made to come in and sign the papers and pay the deposit, today (8/11). At around 10:00 am, I am on my way to pick up my father, even though I was told arrangements could be made for the store to bring the papers to his house for him to sign, this was never offered again. I asked if we could go to the Wilsonville store, but again I was told this couldn't be arranged. So I went to pick up my father to take him to the Woodland store but then around 4:00 pm, after waiting since 10:00 am I was called and told due to the poor condition of the RV I wanted to trade in the deposit would have to be increased - increased to an amount I could no longer afford. I am still at a loss why it took the finance manager 10 days to assess the rig I wanted to trade in. On top of this the other staff, and myself had agreed on a trade in price what changed?

Anyway, this was to be the second time I was going to buy an RV from Camping World but after this expierence I will not consider Camping World again. By the way, when we unloaded the trade in RV I noticed there is still no electricity to the coach area even though I was assured it had been repaired and I paid $3500 for the repairs and it has been in the shop since January.

Went in camping world to buy a mattress for our camper.had 4 workers pass us by did not even ask if we need help.the only person to help was a guy named Zac.he was great and very helpful.if you go there good luck on getting help.this place needs to stay in IL.usless people and over price.but every thing we got was on sale.if you do go there go see Zac he is in the part department.he rocks and the only person worth anything

Bought a 2025 pioneer from camping world in Boyertown PA. Ended up paying $8000 over listed price. Paid to have back up and side cameras installed. Showed up to pick it up and no side cameras installed. They put them on while I was signing paper work.......Guess what wrong cameras did not work with the monitor. While going thru my $1400 walk thru I asked several times to show me how the cameras work. The guy said he would and the monitor was in the box on the front seat. This is my first RV so I was overwhelmed. Needless to say driving home I reached over to get the monitor it was not there. I pulled into a rest stop after calling my sales guy who never returned my call. Monitor was inside RV in a cabinet because they knew they installed the wrong cameras that didn't work. I called and they sent me the new cameras and when having a mechanic try to install them the crappy job they did caused a short and killed my van battery. Do not buy from here as they never called me back when I called several times trying to get them to fix what they broke on my brand new RV

Bought 2025 Thor Freedom Traveler last July. There is something wrong with the cable bringing service to the 3 TV's. Took it back 3 times and was advised that they could not hook up the RV to cable to diagnose.

I contacted Thor directly and they indicated there was probably a crimp in the cable somewhere in the walls of the RV and easiest solution would be to have the salesperson from Camping World contact them and they will send and HDMI Wireless Router. Magically now they say they will hook up and diagnose before they approve any warranty purchases. It is a 4 hour round trip that I've already made 3 times. I will purchase the router on my own and hopefully problem resolved. We went to Camping World for Thor. We had purchased a used Thor and liked it. Would not recommend working with Camping World

Customer Service is superior. on two different occasions we had emergency situations as we are traveling on our very first RV road trip. Traveling from Tampa to Hiawassee GA. First experience came in Byron GA. We were caught in a rainstorm and one of our windshield wipers came off. Luckly for us there was a camping world right off I75. We stopped right at closing time but that did not stop the courteous staff from trying to assist us. They went so far as grabbing one of the repair techs names Sid ( Sydney) as he was walking out the door heading home. Without hesitation he walked over to the RV and reviewed the situation. Saw that he did have the parts required to replace my wiper at Camping World. He improvised and found a way to secure my wipers with tie wraps, not only did it work but we are keeping the tie wraps on to prevent future losses. When we arrived at our site we explained our experience and how Sid came to our rescue after his word day was over. Other RV owners were so impressed that they too have secured their wipers with tie wraps as this seems to be a common issue with them flying off. In addition to this Sid noticed i was towing my Ford Bronco and that my lights and signals were not working properly. He quickly reviewed and adjusted my cables and just like that we now had break lights and blinkers. He was so concerned for our safety that he went the extra mile. Sid me and my family would like to personally say THANK YOU!!!!!!

#2 Oakwood Camping World 3 days later.
We had stopped to see family and stored our Class A in a storage facility. While showing our new RV to family we put our slides out. Our big slide was stuck and would not move, we had to manually push it in. We were on a tight schedule and due to be in our site at Hiawassee the next day with no time to spare. We called Camping World that night left a voicemail, early the next morning received a call from Russ (Russell Ash), explained the situation and the urgency. He immediately said what time can you be here, we got you. Several hours later we arrived at Oakwood GA, Camping World and was greeted by friendly staff. Immediately Russ yelled out my name as if he knew me from years ago. Made me feel right at home. Went outside and did a complete walkthrough with me Outside and Inside in the rain. Saw a few things that were concerning like the back up camera and tire pressure. Russ made sure all of these items were reviewed by a tech and went the extra mile to go back outside with me in the rain to show and explain everything that was reviewed. Within 3 hours of dropping off our Class A, we were able to safely get on the road and head up the mountains to Hiawassee due to Camping World staff that go above and beyond their normal duties.....

Camping World - Richmond IN

I recommend going elsewhere for camper repairs. I bought a brand-new Forest River at CW. On the first trip I found intermittent problems with hot water heater. It worked occasionally and the other times there were miserable cold showers.

I brought the camper here with the problem and they indicated they could not replicate it. Essentially, unwilling to take my word for it.

I went on the second trip; same problem. This time however, I took a short video showing the E1 error code and squawk from the thermostat.

Second trip to CW service dept and they accepted that I had a problem and decided to change the thermostat even though I explained my AI search indicated the problem cause elsewhere.

Third trip with the camper and the same miserable cold showers. Back to CW with new time stamp videos and they continued to ignore the AI recommendation and decided the problem was caused by the propane tank and the gauge on the tank. I was on the second propane tank by this time and added the gauge with the second tank. Since the problem occurred before and after, their suggested solution was incorrect again.

Spoke to the manager and explained how they were sending me away AGAIN with a broken camper and he couldn’t give a sh*t. Bottom line, nobody in the service dept cared. I suggest you take your camper elsewhere for repairs.

Aqui na Carolina do Sul é horrível, eles prometem tudo para poder comprar e depois não fazem nada , horrível

ordered a $40 accessory from their web site. No feedback on when it would ship. Called two days later. they said 7 to 10 days to ship. I said cancel. They didn't. I bought elsewhere, got in 2 days. CW'S item also showed up. They didn't cancel and no satisfaction trying to return it still in the box. Their order fulfillment process is horrible, Cust service worse.

We attempted to purchase a used 5th wheel from one of the Camping World locations in the mid west recently. Everything seemed fine initially and the RV itself looked really nice but as we were doing everything virtually we were relying on their salesman for his opinion and a video tour. The salesman seemed honest and helpful enough until we suddenly received a sales quote from him that arrived way too fast if you catch my drift.
That's where our experience in purchasing RV's kicked in and because we had done our homework researching Camping World, basically as we had no idea (they are an American company) who they were this gave us the extra knowledge to make our decision.
The Reviews we read on this site were eye opening and very helpful. One in particular really helped us out. The noted poster detailed all of the hidden fees and costs associated in dealing with Camping World and they matched the quote we received.
Ridiculous added costs like Prep, new batteries with a holder, all kinds of additonal fees, incl. licencing, title, and documentation. I questioned all of these costs with the salesperson and he became rather defensive and then started in with the high pressure tactics. We had told him we were in no rush but within less than 24 hours we were getting hit with a ridiculous quote that made no sense.
They added in a MSRP price in the quote that was no where to be found on their website and then tried to sell us on the fact their listed price was being heavily discounted from the immaginarty MSRP price that we were no shown. I was astounded by this practice. I had never experienced any dealership of any kind that attempted to suggest a used/pre-owned RV had a MSRP attached to it. One that was no where to be found on their website or with the RV ad.
That's when we walked away. Be very wary of this company and thier hidden costs and fees and high pressure sales.

The phrase by Marcus Lemonis phone message "If you are not happy, I am not happy" will piss you off even more when you hear it while trying to get your problem resolved. Best bet it just to not engage with the company. Do a search on "Camping World Reviews" and you will see for yourself.

We purchased our RV from Camping World – Myrtle Beach on Saturday, July 27, 2025, with Abe as our salesperson. Within 48 hours, we discovered two major issues:

The generator shuts off after about 15 minutes of use

The bathroom exhaust fan does not work at all

We immediately contacted Camping World to report the problems. Instead of being met with concern or urgency, we were pushed off repeatedly. When we finally insisted on answers, they blew us off entirely—no offer to repair, no apology, no accountability.

We are full-time RV residents, so these issues aren’t just inconvenient—they're disruptive to daily living and a safety concern. The RV was advertised as “camping ready,” but clearly wasn’t inspected or tested properly before delivery.

This has been one of the most frustrating customer service experiences we've ever dealt with. We paid a premium price expecting quality and support, and what we got was a defective product and total disregard.

Camping World talks a big game, but once the sale is made, they’re done with you. Buyers beware: If something’s wrong with your RV, don’t expect them to stand behind it.

I took my rv on Tuesday to ask about selling it. They told me the person that makes the final decisions wasn’t there. They took a cursory look, gave an offer verbally and told us they would call yesterday with more information. The offer is fine-we just need it in writing. We did not receive a call yesterday. I called again today to ask for the sales manager-again, I just need the offer in writing-whatever it is. Still nothing. This is a complete waste of my time. Based on how we are being treated, we will not be back to Camping World! There are lots of other RV sales options out there. I would rather deal with someone that can return a phone call. Y’all lost a customer and it was an easy problem.

I stopped by Camping World in Mesa to look at camper vans. I was told I needed to provide personal information for their database and I told them that I was only there to begin the process of looking and I was not willing to give them personal info. They said that was their policy so they would not arrange a person to show me the vans. That will be the last time I consider them before I buy. What a stupid policy. No wonder I saw so many bad reviews prior to visiting. I never let other reviews make my final decision about a place but now I know.

We took our Forest River Flagstaff to Camping World in Pooler, Ga for repairs from major wind damage from a fallen tree at our home. They received it in FEBRUARY, 2025. I've called numerous times and always got excuses that no was available in the service department at this time. They were either too busy to take a call from a me or they were gone for the day. The ladies that answered the phone each time would always take my name and phone number and said they'd tell customer service to call me back. They never did. I called again 10 days later and the service person, Keisha said that my insurance company NEVER returns their calls, and I informed her that my insurance company has told me they've called Camping World repeatedly and no one EVER calls back!!! Finally in June I made a personal effort to go there in person and Keisha, once again said they hadn't been able to get through to my insurance company SO I called my company while I stood there and let them speak directly to her and she in turn called her district manager to finalize this monetary decision. When it was all said and done, I had a signed paper confirming these details and she assured me that they'd get to our camper ASAP. I walked out feeling much better. My mood was short lived when my husband and I went back in two weeks later to check on progress and found the doors locked and a note on their door saying this site was closed and all remaining campers were being transferred to Ridgeland, SC!!! I wonder how many other people were as shocked as we were. Now I've called Ridgeland twice in the last 5 weeks and the SAME scenario is repeating. Now I'm going to call my insurance company back and see if I can get everything transferred to another repair business. I WILL NEVER RECOMMEND CAMPING WORLD TO ANYONE!!!! If I could give them a negative (-5) review I would.

I just received the best customer service ever at Camping World! The process of getting my RV camper (jr) was one of the most exciting moments of my life. Everybody in that building had great energy! If anyone is interested in a RV you have to visit Camping World in Lake Park Ga. and most importantly ask for Michael Burton he is the man with the plan! Thank you Mike for the family like vibe you and the team gave me the whole time I was there!

I purchased a travel trailer in May, 2025. When I picked up the rv, the service dept. told me there was a recall on the rack that holds the spare tire on the bumper of the rv. It was a used rv and not one of the brands Camping World carries. They took the rack off and stuffed the tire in the bed of my truck and told me they would get a new rack to me. It is now late July and I still don't have the rack. I've contacted half a dozen people at the Kodak, TN store and they all said they'd get back with me that day or the next. NOT ONE OF THEM DID THAT. I did not receive a single call back from any of them. It is such a minor issue, but I'd hate to see a big issue come up with this dealership. I'm happy with the rv, but this sours my whole attitude about Camping World. It's doubtful I'll do business with them again.

there was a used popup we wanted to purchase was told yes, it is available drove 2 hrs. to get there to find out the winch was broken and no way to see inside. that was the last day for that salesman to work there so he gave us to Matthew. We ask if we can purchase it and wait for the winch to come in, he told us no he could not do that it would be 2 weeks for part and will call us when it is fix. I called there several times told part has not made it yet, but I would be the first to be called on it. It has been 3 weeks since and I called this morning and was told a couple bought it already and waited two days for the winch to arrive and left with it. my wife and I had planned on purchasing the popup and heading out west coast asap, this was uncalled for on camping worlds employees in Jackson Tn. to do this to us. We had the cash on hand a ready to purchase the first day. It makes you not even purchase at all from Camping World anywhere.

Where do I start this was our very first RV purchase. On the day we picked it up we did a lot walk thru they took notes that needed warranty work showed us the hitch etc off we went. After arriving at home we had time to look over the rig more thoroughly at this point it became apparent that the rig had more issues so I started taking notes and photos sent these to camping world I was hesitant to take camping because slider cables had warping areas darco tape was shredded and coming off in several places weather stripping coming loose pass thru trim detached trim over the tires lost screws awning was loose lots of stuff. After speaking with high up people I consented that we would take it out… fast forward two days ago drove a few hours from home set up camp a fuse that controls the water pump burnt out how to drive 30 miles to get more. Then the tankless water heater wound up with E5 code a little research indicates faulty wiring or blown motor. At this point we are beyond upset at all these issues. Spoke to the CW gods and were told by one manager to bring it back they would put us into another rig and would get a different salesman to help us send us photos of what they had available. Well we got home today no emails from CW GODS about anything regarding our rig. Once home we were prepared to clean it out return it based on the phone conversation I had with TF, apparently TF boss said nope that’s not how it works all that could happen is a more expensive rig or more warranty work. ONE THING TO ANYONE AND EVERYONE DONT BUY FRIM CAMPING WORLD if you know what’s good for you…THERE IS NO SUCH THING AS RETURNS AND ALSO BY THERE WAS ADMITTANCE HIGH CW GOD told me OUR TRADE VALUE WAS NO WHERE NEAR what we paid for it weve owned it a little over 3 plus weeks. BAIT AND SWITCH THEY GOT PAID WE GOT A TRAILER THAT WE CANT USE AT THE MONENT TILL THE WATER HEATER IS FIXED.

This is one of the most dishonest companies I have ever dealt with. Had them install an InMotion Starlink following their claim to have installed several. They installed it with an improper router and without sealing the mount. It cost me approximately $700.00 to have a reputable installer install the proper wiring and router, which Camping World refused to reimburse. I assumed they sealed the dish's mount. I'm sitting in the RV with water pouring through the roof of the RV and into the electronic cabinet from under their unsealed roof mount. AVOID THESE PEOPLE AT ALL COSTS!!!!! I'm not afraid to leave my name and phone number...Max Snyder, 801-641-6844