Camping World Reviews 1,490

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 193 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the service and customer service, often finding it poor and unhelpful. There were frequent complaints about product issues, including items breaking down quickly or arriving with defects, and concerns about the pricing of products and services. However, some people were satisfied with the staff, describing them as knowledgeable, friendly, and professional. A few other people also felt that the product was packaged well and would use the service again.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report significant dissatisfaction with... See more

Service

Clients share negative opinions on service, with many expressing disappointment and frustration. Reviewers... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praised the kindness and efficiency of... See more

Price

Customers consistently express dissatisfaction with pricing, frequently reporting excessive and hidden... See more

Customer service

Customers consistently express dissatisfaction with customer service. Many reviewers report a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Sturtavent, WI Location Wanted to return items purchased on the web site. Brought into the store and was only given the option of a gift card. Per their website and customer service number, should... See more

Rated 1 out of 5 stars

As always after 3rd time buying from these crooks I should have learned. Bought 5 th wheel 3 years ago for $47000 and tried to trade today and all of a sudden it ain’t worth $17000 even after I instal... See more

Rated 1 out of 5 stars

Camping World is one of the worst people to do business with! When you have work done on your vehicle, the paperwork is intentionally left vague to you cannot really find out what you are paying for!... See more

Rated 1 out of 5 stars

Buyer Beware. This dealership is a total scam. They will sell you anything they can regardless of your tow vehicle’s ability to pull it. They charge $1,000 for some 18 yo that hasn’t quite mastered th... See more


Company details

  1. Camping Store

Information provided by various external sources

We are the world's largest supplier of RV parts, Supplies and Accessories. We have RV Sales, RV Service, and RV Rentals at over 85 locations.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Camping world cut light wires and denies

I took my break on July 11, 2025 for a landing gear issue that was under warranty and they had the parts already took them over two months to put them on why I was waiting. I asked them to about a satellite dish on top of the roof and while they were doing that, they cut my 12 V system of lights to the back bathroom in my rig. I also took pictures of everything. This other mechanic found took it to Camping World and they denied me because I did not bring my rig to them so in hindsight if you want your rig to work correctly and them taking shortcuts, please take it to Camping if not find a reliable mechanic to work on rig

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Camping world is the worst company I…

Camping world is the worst company I have ever done business with. I have never seen a company that will NOT fix your camper in the warranty period, 2 months old!!!! I will never do business with them again. Buyer beware! This location is in Ridgeland SC.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

My husband and I were working with Kacy…

My husband and I were working with Kacy at the Buford, Ga location. We set up a meeting to purchase a camper. We were told 3,000 down. We spent over 4 hrs there just to be told 4,800 down. After we agreed to the 4,800 the next day we were told it was a misunderstanding and that the GM wouldn’t adjust the price as we were told. So 2 days of waisted time and stress and over 4 hrs drive time we still didn’t end up with the camper. They could have been honest for the jump and saved us all the trouble. I absolutely would not recommend. Also, when we were sent the “number” they were trying to charge us almost 3,000 for things we did not need. Sway bar and hitch (we had) and a starter kit. Pay attention to the charges and I hope you have better luck than we did!

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent and Liars…

If could give this company a negative 100 star review I would. Since they took over lazy days in woodland the service and quality are absent. I have taken my Rv to this location for several years. NOW I will contemplate selling as there are no trust worthy Tiffin service centers available. This location in woodland is riddled with verbally abusive employees and rig damaging service flunkies.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

We bought a 17 r Coleman trailer

We bought a 17 r Coleman trailer. We went camping and it was 90 degrees trailer was in the sun air conditioner wasn’t not keeping trailer cool. Called Jordan from service said they were having issues and putting bigger air conditioners in some bought it to them and they kept it for 2 months didn’t do anything and they didn’t even call us when they wanted us to pick it up. Then my wife went down to get it and they needed to unlock it they finally came out to unlock it and unlocked it and walked away and my wife was alone and didn’t offer to help her hook it up. Terrible place for service I wouldn’t recommend anyone buy anything there. BEWARE OF CAMPING WORLD NOBODY HAS GIVEN THEM A GOOD REVIEW.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought in Tulsa Oklahoma 2025 at…

Bought in Tulsa Oklahoma 2025 at Camping World took back to them the air conditioning was not keeping trailer cool in the heat of the day they told me to bring it down. They said that they were having problem’s with Coleman 17 r keeping cool and that they will replace it. They lied to me. They kept it for two months and didn’t even call me when they said it was ready was when I called them and it had been ready for a week and a half. I get down there. They won’t put the new air conditioning unit in it. It was locked. I cannot get my trailer hooked up. They came out. They unlocked it and walked off. Didn’t even help me hook my trailer up in Tulsa and I was a woman by myself.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Purchased our new Coachmen Northern…

Purchased our new Coachmen Northern Spirit in March of this year. We actually just stopped to look and this location used to be Pan Pacific in French Camp Ca. Camping World had purchased it at sometime in the last year or so. Anyway sales person was good and we spent a lot of time looking at many different trailers, unfortunately for me my wife talked me into purchasing the coachmen. We currently had a 2014 coachmen class C. First issue was I had no idea what it cost until I asked, next I believe the sales persons Dad comes in giving us the breakdown including our trade in. All seemed okay except this 1900 charge that he said was camping prep. It was called something else but basically he said it included propane and checking out the trailer. Okay gave him a down payment and set up the appointment a week later to pick it up noted a few issues right away with the salesman that needed to get fixed.
Showed up to pick it up and that's when everything started to go downhill. Waited 40 minutes past our appointment to speak with anyone, start the walk through and nothing was fixed that I noticed a week prior, guy show us stuff on the outside than he pointed out the stove microwave Fridge but never showed us how to start it. New 12 volt system. Shows us the bathroom and he operated the toilet and water sprayed everywhere. My first thought was all the wood was going to be damaged and expand from the water. So he went to get towels I took his circuit tester and finished checking things. So after that the walkthrough was done. Met the aka warranty guy and pointed out a few issues that we found and the guy who did the walkthrough said the toilet was fixed. She gives up a form that said nothing was due to us. No we wait for the financial guy. Now it's almost 5 pm. He knew I was getting pissed off so he called the GM because it was important for him to know. So after another 45 mins just discussing our first 2 hours at the dealership. So he gives us the weight distribution hitch so that saved us 1000,00 very generous since I wasn't looking for anything I was just very frustrated at that point. So we finished up with the paperwork purchased some of the extras like ext warranty ceramic coating interior protection.
Next day I had to call because I couldn't find the cord for the trailer. Great found it.
Now it time to bring it back to have the ceramic coating interior protection done. Get there at 8 took a hour because we had to wait for a Stacy now it 9 final they wrote it up said it would take about 5 hours. Since we live 1 1/2 away I took the wife to lunch and did some errands too. Get a call at noon saying it was ready. Get there packed in front and OMG. The thing was dirtier than when we left it. Went to find this Stacy, she started to ague with me about how the trailer looked and I that point I didn't believe they did anything,except it smelled like scotch guard inside and she said they sprayed everything walls ceiling everything. Big lie because we had stuff in there that was never touched so really? I get a pamphlet say it was done but no idea how to care for it. I ended up calling the company who made the product.
They cleaned up the trailer and hopefully we were done with CW. But no that lucky , missing some items that coachmen sent me , was checking for propane leaks and had a leaking tank that they didn't check, had to drive down again for a replacement. Oh for 1900.00 for that set up charge you don't even get TP anymore a hose water regulator drain hose . WOW. And nobody checks the propane tanks for leaks.
Finally was checking stuff to get ready for an our first trip and that didn't happen. That broken toilet was still broken as it sprayed water everywhere again, bathroom drains were plugged and I guess not checked, turned out stuff was stuck in the bathtub line. I fixed that, toilet was replaced by CW corp . That's another disaster dealing with their customer service. Great let's go camping except the refrigerator doesn't work hum I guess my fault because the freeze was really cold but the guy didn't know much about it during the walk though nor did he explain the solar. Going in for service to fix the fridge next month but not to CW. Coachmen found me another dealership to go to. Finally that distribution hitch was installed incorrectly and actually the bracket on the passenger side moved 4 inches forward. Scary. So though all this and number 5 Rv since 1995 I have never dealt with such an inexperienced company ever. Forget about their 24/7 service line he just gave me the number to Lippert for my refrigerator problem.Good Sam elite is no different than regular Good Sam interesting. So I will be canceling All the Good Sam extended warranty, 24/7 service line roadside assistance. Sorry the worst experience I ever had Experienced. Do you homework. Very Disappointed.

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Went to Camping World in Jackson

Went to Camping World in Jackson, MS today met with a saleswoman who wanted all my information. I did not want to give my information as I hadn't seen what they had in stock yet. She then asked what price range I was looking at I then told her I did not know yet. She did not say a word, just got up and went to her managers office. So I got up and left. I mean a sales person is supposed to work some. I sent an email with a complaint but they did not get back to us, and I did not really expect them too. Anyway we are in the market to buy and we will not be buying from them their loss, and I will tell everyone I know to skip that stop.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Horrible buying experience and service…

Horrible buying experience and service experience. I am upset that I wasn’t allowed to give them 0 stars for this review.

In May 2025, I went to the Swedesboro, NJ location to see motorhomes because I have always wanted to buy one, and planned on buying one the start of the summer. I was rushed through the RVs on their lot, and I had to ask to see some multiple times because I wasn’t shown a number of them. I felt as though they did not want my business or did not have time for me. After being rushed through the RVs on the lot, I was taken to the front sales office and asked if I wanted to buy one of the ones I liked. The salesperson was rude, condescending, and very pushy to make a sale the entire time. I told them I wasn’t buying that day because I had a few places that I wanted to visit before making a decision. This is why I think that I wasn’t made to feel welcome from the very start.

Next, he asked me questions about how much I wanted to put down, finance, etc… I said I am not at that point and that I plan to pay cash or use financing that I already secured. I asked them their interest rate and would use Camping World’s financing if it was better. They wouldn’t give me a rate and wanted to run my credit. I told them I just want some info on what the rate I could expect given my credit score and not to run a credit application because I am either paying cash or using financing that I already secured.

They were dismissive, condescending, arrogant, and did not treat me with any respect as a first time buyer.

It was so bad of an experience that I travelled over 900 miles to a Campers Inn RV in Naperville, Illinois to buy my motorhome and drive it back home.

I decided to give Camping World one more chance to win my business since they are close, have many locations, and I will need service on my RV at some point. I had a few upgrades that I wanted to make and a couple of issues that needed to be fixed that are under warranty. I got estimates and setup an appointment. I called the day before my appointment to confirm that the parts are there because they needed to order some, and confirm my time of the appointment. No one returned my call that day or replied to my email. I called the next day soon as they opened, the day of the appointment, and they told me I wasn’t on the schedule. I was very frustrated and upset because I almost drove all the way there and scheduled my trip with this appointment in my calendar and setup weeks in advance. Again, they made me feel like I am the person that was confused and mistaken, and that I was dumb. I emailed them to show my calendar appointment and the day it was created weeks in advance, and they told me that I was mistaken. I spoke to managers and the GM who kept telling me there was a confusion. When I said there was no confusion on my end, and asked him to be clear on who was confused, he said that I was confused.

The Camping World of Swedesboro, NJ is absolutely horrible, not managed well, and has horrible customer service. They have no accountability, treat the customer like the customer is the person that is wrong and stupid, and have no idea how to treat customers.

I wouldn’t recommend this place to my worst enemy. Stay away from this place unless you hate yourself and want to be treated badly.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

The ABSOLUTE WORST RV service EVER!

The ABSOLUTE WORST RV service EVER!! They have had our RV over 4 months. They have told us it was fixed only to drive 100 miles planning to take it on vacation for it to be not fixed and torn apart and trashed from the workers. They have lied to us repeatedly about what action is being taken. If you value your sanity DO NOT deal with them at all.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Not sure where to start

Not sure where to start. Salesman was great but it went down hill after that. Went through the walk around before picking it up nothing had been fixed as we discussed propane was leaking trailer was filthy and they couldn't even was it. Was so frustrated to it anyway as it was late and I didn't want to make a second trip. Trailer was purchased in May and I have yet to receive any kind of registration. Can't even use it unless I just want to chance getting stopped. Will never recommend their store to anyone!!

16 August 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience ever buying an RV

The worst experience ever buying an RV. I bought a Coleman 17R, did a lot of research, was super excited!
It was at an RV show at Angel of the Winds. That itself was horrible but after walking away, a nice finance guy stopped me and I bought it. After numerous calls and a payment later I finally get to pick up my trailer. Camping world staff were beyond rude, nobody wanted to help me. I finally get to tour it and shown all the ins and outs, the mechanic was super helpful. I go to hook up and there is no pin for the hitch I try unsuccessfully to ask for one, finally a finance guy helps me and gets me one. Oh and he gave it to me instead of me having to buy it seriously?!? but was nice of him. He also assisted me getting out the bay, which was nice. My plates arrived after my temp plates expired. No surprise there. I went to get ready for my first trip and I couldnt get the tube open to put my new poop hose in. My son took it off and noticed that there was sand all over the underneath of the RV. OMG!!! Seriously? I highly recommend you go somewhere else to buy an RV. Camping world was the worst experience for me!!!

17 May 2025
Unprompted review
Rated 2 out of 5 stars

I needed a place to stay so I went to…camping world in Murfreesboro

I needed a place to stay so I went to camping world. Overpriced but that was on me for being stupid with an 830 credit rating. But the forest river camper wasn’t worth what I paid. When you live in one you see the flaws. I’ve had younger people tell me they got a better interest rate with less credit. Don’t recommend camping world or forest river campers

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Online website is a scam - they do not accept returns, even on defective products

This is the first and last time I will purchase anything from Camping World. I bought a $1800 brand new Norcold RV refrigerator/freezer from their online website. It took two weeks to finally be delivered, and then once it finally arrived, it was completely nonfunctional. Would not turn on at all. When I contacted Camping World they advised me that because I bought it online, they are not responsible for ANYTHING after it's delivered, even if it's a defective item. It's now on me to find a shop that does warranty repair work on Norcold products, take the unit there, and hope they can fix it or replace it. The shops I have contacted advised me that I will likely have to pay a diagnostic fee that may or may not be reimbursed by Norcold. (Contacting Norcold can only be done via online chat and that is its own complete time-suck but that is a story for another time).

The Camping World rep told me that they do not accept returns on installed products. I said it was never installed, it simply was plugged in and it doesn't turn on at all. She said that as soon as the box is open and/or the item is plugged in, it's considered "installed". They insist that buying products from their website is completely separate from buying things from their brick-and-mortar stores and refuse to accept the return of the defective item even if I physically bring it to them at a store. TL;DR: Do NOT buy anything from Camping World online.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Not sure if they really want to sell RVs

After almost 10 days of repeatedly hearing finance has been approved the goal posts suddenly started to be moved further back. I was prepared to pay the required 10% deposit for a used class "C" and Camping World said they would arrange the financing. Then on the day I was to pay the deposit and sign the papers I was suddenly told - no mention of the earlier, I needed to get a co-signer. My father who is well to do and has great credit agreed to co-sign the loan. Again arrangements were made to come in and sign the papers and pay the deposit, today (8/11). At around 10:00 am, I am on my way to pick up my father, even though I was told arrangements could be made for the store to bring the papers to his house for him to sign, this was never offered again. I asked if we could go to the Wilsonville store, but again I was told this couldn't be arranged. So I went to pick up my father to take him to the Woodland store but then around 4:00 pm, after waiting since 10:00 am I was called and told due to the poor condition of the RV I wanted to trade in the deposit would have to be increased - increased to an amount I could no longer afford. I am still at a loss why it took the finance manager 10 days to assess the rig I wanted to trade in. On top of this the other staff, and myself had agreed on a trade in price what changed?

Anyway, this was to be the second time I was going to buy an RV from Camping World but after this expierence I will not consider Camping World again. By the way, when we unloaded the trade in RV I noticed there is still no electricity to the coach area even though I was assured it had been repaired and I paid $3500 for the repairs and it has been in the shop since January.

11 August 2025
Unprompted review
Rated 2 out of 5 stars

Went in camping world to buy a mattress…

Went in camping world to buy a mattress for our camper.had 4 workers pass us by did not even ask if we need help.the only person to help was a guy named Zac.he was great and very helpful.if you go there good luck on getting help.this place needs to stay in IL.usless people and over price.but every thing we got was on sale.if you do go there go see Zac he is in the part department.he rocks and the only person worth anything

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought a 2025 pioneer from camping…

Bought a 2025 pioneer from camping world in Boyertown PA. Ended up paying $8000 over listed price. Paid to have back up and side cameras installed. Showed up to pick it up and no side cameras installed. They put them on while I was signing paper work.......Guess what wrong cameras did not work with the monitor. While going thru my $1400 walk thru I asked several times to show me how the cameras work. The guy said he would and the monitor was in the box on the front seat. This is my first RV so I was overwhelmed. Needless to say driving home I reached over to get the monitor it was not there. I pulled into a rest stop after calling my sales guy who never returned my call. Monitor was inside RV in a cabinet because they knew they installed the wrong cameras that didn't work. I called and they sent me the new cameras and when having a mechanic try to install them the crappy job they did caused a short and killed my van battery. Do not buy from here as they never called me back when I called several times trying to get them to fix what they broke on my brand new RV

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Bought 2025 Thor Freedom Traveler last…

Bought 2025 Thor Freedom Traveler last July. There is something wrong with the cable bringing service to the 3 TV's. Took it back 3 times and was advised that they could not hook up the RV to cable to diagnose.

I contacted Thor directly and they indicated there was probably a crimp in the cable somewhere in the walls of the RV and easiest solution would be to have the salesperson from Camping World contact them and they will send and HDMI Wireless Router. Magically now they say they will hook up and diagnose before they approve any warranty purchases. It is a 4 hour round trip that I've already made 3 times. I will purchase the router on my own and hopefully problem resolved. We went to Camping World for Thor. We had purchased a used Thor and liked it. Would not recommend working with Camping World

6 August 2025
Unprompted review

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