Camping World Reviews 1,492

I dropped my motorhome off at the Camper World in New Braunfels, Texas. Had a couple of items to get taken care of. Little over a week after dropping it off I got a call from the service department. I was asked if I was missing a cat. I told them I don't have a cat. Bo (service guy) told me the had a problem with wild cats and one got locked in my motorhome. It had been in there from 5 days with no water or food. Bo said they would take care of the damage. 2 window shades were shredded and a hole was clawed into a wall. After over 4 months later Camper World said they would only replace the shades and not repair the hole in the wall. Stay away from this place. There is a reason from all the bad comments and take heed. I will never go to them again.

My wife and I went out on a Sunday afternoon in March to Camping World in Calera, AL, "Just to look". As we were leaving we asked a sales rep the price of a certain unit. By the end of the day we had purchased a travel trailer. My own fault, could have said no. We took the camper out for the first time in April and discovered that the air conditioner didn't work. Called camping world first and they referred me to help center. After talking to a technician on the phone it was determined that the AC was faulty. I called camping world again and set up an appointment to bring the unit in. This was early May. I took the camper in and left it. Received a call about a week later that the AC was in fact defective and would have to be replaced, but first they would have to get authorization from the manufacturer. Next phone call "we're waiting for the replacement", note they sell that make and model at the store. Next call, we have an AC service backlog and you're in the queue. Next call "you are 3rd in line" Mind, these phone calls are about every 2 weeks. Over 2 months so far, summer camping season is passing us by, school starts back in about 4 weeks. Called last week, "records show that the work has been done, but we're waiting for the quality check, someone will call when it's ready to pick up". I'm still waiting for that call. I pray there will be no more issues before the one year warranty runs out, so I can go elsewhere for service.

Sale was great but the follow up with the parts department is horrible! Missing a window shade on our new rig. Delivery was done with a “We owe” written up that supposedly got lost so parts guy was going to look into it. Now, no word at all and I’ve left several messages with no return call. Seems they don’t know how to dial a phone number! Luckily, it isn’t a big part but it’s the principle of the fact they do not care is really a true testament of their customer service or lack there of I should say! One would think after all their terrible reviews that they would hire a team to fix it?!?! Very sad that no one cares to upgrade. I couldn’t work there.

My experience with the sell man Chris's at the Manassas location was AWESOME. He worked with us and was honest and truthful.

My fiancee and I were traveling from Utah to Texas to buy a specific RV. Along the way the deal we were making needed adjustment and we found ourselves without a hitch. We were 1800 miles into our trip with no hitch but we called the Camping World in Lubbock, Texas and we were working with Cole in the parts department. He took our several phones calls to make sure we could get the right hitch and went above and beyond with his customer services. He really cared about us and did everything he could to make sure we had what we needed to achieve our goal. We would have wasted A LOT of time and money if it wasn't for Cole taking care of us. Because of Cole's amazing character and expertise we were able to purchase the B&W hitch with full installation kit and come prepared to the dealership and get the RV we wanted. Thank you Cole and God Bless!!

If I could leave no stars I would. I’ve purchased RVs in the past but never from Camping world. I recently found a used camper and inquired. I was first off bombarded with calls from multiple people and having to give out the same information I had already given. Once I was finally able to get a quote, there was approx $2,800 in additional fees and no drop in price from the listing price. I cannot stand the shady , back door practices. I priced the same model new camper and there was only a $4700 difference from camping worlds price with additional fees. Very poor business model and just a waste of time.

We brought our mh in for a slide problem. My husband crawled under the mh w the technician and showed him the part that was bad. 2 weeks later we went back and they hadn’t touched it. Stating they couldn’t get a response from Winnebago on what part to order, We pulled the mh for a few weeks so we could camp and went back. In that time they still had no idea about parts. I had to give them the schematics to look at. It’s now been 6 weeks and they still have not even had the decency to call. In that time we were able to find the part, take it out and replace it. Cost $100 for them to look at it, and $30 for the part we told them we need. I will never go there again.

On June 7, 2025, my husband, son (and his significant other), and I visited Camping World in Mesa, AZ. We’d been researching campers online and wanted to view a few in person—one for us, and one for our son.

From the beginning, we were upfront: we were browsing and needed to explore options before deciding. We were paired with Steven, a new sales associate who was fantastic—honest, patient, respectful, and low-pressure. He was the best part of the entire experience.

While there, we saw a 2025 Forest River Campsite Ultra 19KB. It had everything we wanted—even if it was pricier than we intended. We let them know we had our own financing and shared details on our 2022 Forest River pop-up (like-new, fully loaded) as a trade-in.

Steven returned, visibly uncomfortable, and said they’d only offer $9,000. That was a huge red flag—the trailer was worth much more. We stayed calm and said we’d likely sell it ourselves. Before leaving, we spoke to Jacob, the sales manager, and complimented Steven’s professionalism. Jacob asked what would make the deal work. After a brief conversation, he offered $15,000 for our trade and assured us they’d honor that deal when we returned.

We were excited and ready to move forward.

Because of Father’s Day, we waited until after the holiday and followed up on June 21. We texted Steven—only to find out he no longer worked there. He kindly referred us to Hayden, so we followed up with him and explained the deal.

That’s when things unraveled.

Hayden told us the trailer price had increased by $3,000—from $29,999 to $32,999. We reminded him that Jacob had said the price was based on time on the lot and that we had a deal in writing. Hayden suggested other models, including a 2024 Cougar and an 2024 Eddie Bauer Heartland—both nice but not what we wanted. We were still focused on the Campsite Ultra.

Then came the real insult: after speaking to three different managers, Hayden said our trade-in value was now only $13,100—not the $15,000 we were promised. We showed them the written deal, but they refused to honor it, saying it “shouldn’t have been offered.”

We politely walked out—and told them they didn’t just lose one sale, they lost two.

Later that day, we went to another nearby RV dealer in Mesa. The experience was completely different. When we showed them Camping World’s offer, they immediately matched the $15,000 trade-in. We found a better camper for ourselves—an upgrade from the Campsite Ultra—and YES, it was more expensive. We also bought a second camper for our son—also a nicer, better-built unit than what he was looking at.

We left with two campers we love—and were treated with respect and transparency the entire time. That dealer earned our trust (and thousands of dollars) because they listened, honored their word, and didn’t play games.

Final Thoughts:
Camping World Mesa was unprofessional, misleading, and inconsistent. What started as a promising experience with an excellent salesperson turned into a frustrating and disappointing ordeal due to poor management and questionable tactics.

We won’t shop there again—and we wouldn’t recommend this location to anyone. Mesa has better RV dealers. Do your research, know your trade-in value, and take your business somewhere that respects you.

You’ve been warned.

Took my older camper in for brake issues. They sold me a bearing grease package and said while they had the wheels off they would inspect all brakes and brake systems. They gave me a checkpoint list of all they did and said all was fine. Two hours on the road I had no brakes, so I assumed it must be my truck brake controller. After 4 weeks no trailer brakes on 3 mountain ranges, I had the Ford RV and Truck Center look over the truck and camper. When they opened the drums, they were falling apart, Adjuster bolts had no threads left, broken springs that held the shoes together, coil wires broken and defective. I have a box full of parts to prove it. I will never trust Camping World at Myrtle Beach, SC for anything ever again. They could not have even looked at my brakes and let it back out with that many issues without knowing it would put my life in danger. Pics and parts available upon request.

Buyer Beware
I am shocked and appalled at how this company took complete advantage of my senior citizen brother who lives on Social Security.
After losing everything in a divorce my brother decided he was going to buy an RV Camper to live in. Thinking that Camper World was reputable and would not take advantage of him, he bought one.
He has great credit and therefore no down payment was needed.
Long story short, as soon as he left with the Camper, he knew right away that what they sold him was too large for his truck.
He turned right around and went back and he was told “too bad”, “buy a new truck”.
My brother begged and pleaded for them to help him and they said there was nothing they could do. My brother sat down in disbelief, not knowing what to do, he sat there, shaking. A 64 year old man that was so excited about not being homeless was devastated.
Finally they said they’d make a phone call and see what they could do. Here was the last straw for me, they came back with a much smaller camper, fine, but now in order to make a deal he had to come up with $2000.00. His once good credit meant nothing. Oh and he was not ALLOWED to test drive the camper to see if his truck could handle it. They told him to take it or leave it.
He didn’t have $2000.00 so he had to borrow the money.
Again, he lives on Social Security.
They should forever be ashamed of themselves and I hope they reap what they have sown.
DO NOT TRUST salesperson Stacy Wright or GM Benjamin Tais. Shame on you!!!
Do not give Bossier La your business if this is how they treat our seniors!!

Well another 1 star review is not going make a ding in the world 🌍f Camping world. I think the CEO is the real joke who has a tagline "If you are happy I am happy!". You can email him and call him as well. what a joke?!
I ordered an item from their website, it had the mounting kit included but a separate shipment. I got the item without the mounting unit. I contacted them over phone and chat , first agent said give me 24 hrs , the next one after 24 hrs said it could actually take 48 hrs and now after 48 hrs they advised me to be patient. The fact is that they have no systems, no organization, no focus. In this day and age if a company cannot handle a simple order with two items and coordinate the delivery of those they should stop doing the business or at least stop doing any internet sales

Buyer & sellers BEWARE! i setup consignment of my RV for 90 days, was told to drop it off for inspection and they would consign it for 90 days, or purchase it from me for $X dollars upfront. I dropped it off on a Saturday, and inspection was for the following Monday. Tuesday I had heard nothing so i called and was told Matt Jackson the person i needed to speak to was with a customer. I called Wednesday, same story Matt was with a customer. Thursday I reached Matt who stated " Oh good thing you called, I forgot all about this, I`ll have it done today and call you back by 5 pm. Friday I still heard nothing. So this Monday no answer, then on Tuesday ( 8 days after scheduled inspection ) same thing Matt Jackson was busy with a customer. I asked for the store manager who was off. I asked for the managers name and was told they cant provide that information. Then I asked when the manager returned, silence, then was put on hold, then they said tomorrow ( Wednesday ). I contacted customer service to try and find an answer to what was going on. They stated they would call me back in 10 minutes. I received an email stating they talked to Matt Jackson who stated he emailed me a repair quote already. I emailed back advising i received no email. Then later that day Matt finally called me stating he was going to email me a repair quote, and what was my email address. I asked what repairs were needed and he said I`m not going to discuss this with you, you can look at the email. He became rude and unprofessional on the phone, and said we are not going to buy or cosign your RV, unless you pay for the repairs first. Then the next day the store manager called and said the RV needed $10,000 worth of repairs, pay the bill and they would cosign it or i had 2 days to pick it up or they would have it towed away. The RV is 2 years old, used 6 times, all was working when I brought it to them. I`m very confused as to the repairs. I can only guess this is a scam to get your RV in, hit you with a repair bill, then make more money selling it for you. I cant understand doing business this way. Not returning customer calls, fake repair bill, then threatening to have it towed away. Unbelievable. So BEWARE, again I say BEWARE!!!

I purchased a new Honda EU 2200i generator from the Camping World in Davenport, Iowa on May13,2025 and saved $100 from the usual price. I declined the offer of a pricey, extended, no questions asked return warranty. Unfortunately after unboxing the generator and adding gas and oil, it would not start. Camping World does not accept returned generators, and suggested contacting Honda. A Honda dealer repaired the generator. The lesson I learned is that you may have to deal directly with the product manufacturer even if the new item you purchase from Camping World is non functional out of the box. Be certain to read the return policy carefully.

I placed an order for the Thule Motion 3 XL Low Roof Box - Black from the Camping World website on May 26, 2025. The site promised dispatch within 5–10 days, but I heard absolutely nothing for two weeks—no shipping confirmation, no updates, nothing.

I had to chase the company myself through WhatsApp and phone calls to get any information. After four weeks, I received a final message saying:

"We are at the mercy of our purchasing team, of course, we can cancel the order if this has taken too long."

That level of response is completely unacceptable— no accountability, just a vague excuse and an offer to cancel. So I did. I cancelled the order and will never do business with Camping World again.

If you value your time, money, and basic communication, avoid ordering from them.

Have read hundreds of negative reviews, an was leery of doing business there. I went to the Hope Mills/Fayetteville location, and surprisingly was very pleased with the whole experience. Everyone there was very nice, courteous and respectful. My salesman was Brian and he did everything he could to make it easy as possible. Everyone else I dealt with treated me the same. Not gonna say it was a quick and pleasurable experience, but they did everything possible to make it a painless/laid back experience. Have not dealt with parts or service departments, so no review on those, but their sales team get a A+ in my book!

I purchased a camper from Camping World that was advertised as fully inspected and ready for use, but the experience has been deeply disappointing from day one. When I got the camper home, I immediately discovered the battery didn’t work, the front window wouldn’t open, and the bathroom fan was nonfunctional.

I had also purchased an extended warranty that was supposed to cover any necessary repairs. When I brought the camper back shortly after purchase—even offering to pay for repairs out of pocket—it sat for months waiting for repairs. During that time, the only thing that happened was they replaced a faulty battery and subsequently damaged the countertop, which then had to wait three months to be replaced. I also had to pay for a repair inspection for repairs that they were never able to complete. The front window was never fixed in a working manner, the fan was never replaced due to repeated delays and incorrect parts ordered (reason given by their service rep), and none of the issues were covered under the warranty I was sold. We were also told the damage to the paint would not be covered under the paint warranty they sold.

The result? A camper sold under false pretenses of a “full inspection,” along with additional paint and repair plans that meant absolutely nothing in the end.

Camping World did not stand behind their promises or products. I regret this purchase and cannot recommend them based on my experience.

Very friendly when you’re buying. I should have read the reviews before buying. It is sad that after customers sharing there experiences the company will do something about it, But NO. Sometimes in corporate they forget that we are the eyes and ears for them. Just got my first trailer and come out with a bitter taste. There parts department n San Diego needs mayor help starting with the parts manager. It really looks like NO ONE IS HAPPY THERE. Remember Campaign world that where there is smoke there is fire. One thing for sure is that I will never visit this store again and probably cancel my good Sam membership as well. And moving my business To a places that may be more friendly and ready to help a first time buyer. And future RVer

I trade a camper in , put 11,000.00 down on top of that paid 18 months payments and when I offered to sell back, they would only pay less than the balance owed. Yeah stay away from camping world they a bunch of crooks.

I honestly wish I could give it a negative star where to begin from. Being profiled when I walked in the door.
Which is fine? I walked out. And literally, 7 hours later bought an RV somewhere else cash, which apparently they do not like they would much rather you finance.
Moving forward to what actually really set me off. Today was they had a flash sale on some generators. I went to purchase one online and lo and behold. I got charged for ten I tried to dispute the matter, but it's now gonna take 5 to ten business days to fix this issue, this is a major inconvenience. As now, my credit card is over its limit. And I have many different accounts set up on auto pay's which this will prohibit. I have tried to contact my credit card company who tells me. It goes back 2 the merchant when I talk to the merchant. They don't seem to really care at all much less. The problem will still consist because they have not tried to fix the issue. Stay away from this place stay away skinners says at Gmail if you would like to hear more ...

purchased my camper in feb set it up in apr in perm site 1 weekend could not get furance to work 2 weeks no heat called tech support could not get to work ac notworking toilet not holding water sewergas leaking into camper yellow slimey from behind showervalve called to complane they told me i would have bring it in itold themi am on a per site cant get out till they close told they dont have moble servise iwould have to call andfind one called camping world several times still getting same runround havent enjoyed good camping weekend yet i am sorry i went to camping world