Caftanfun Reviews 138

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, citing poor quality, cheap fabrics, and items that did not resemble the pictures on the website. Customers also frequently reported issues with their orders, including items not being received, incorrect items, or significant delays in delivery. The refund process was a major source of frustration, with many struggling to obtain refunds or facing issues with the refund amount. Additionally, concerns were raised regarding the website's presentation. However, some customers also noted that a few items were as advertised, with good quality and vibrant colors, and that some orders were shipped promptly.

What people talk about most

Product

Users describe negative interactions with product. Many reviewers report receiving items that do not match... See more

Quality

Reviewers highlight negative aspects of quality. Many customers express disappointment, noting that products... See more

Order

Clients share negative opinions on order. Many customers report not receiving their ordered items, with some... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report that the company... See more

Website

Customers had negative experiences with the website. Many reviewers report that items received did not match... See more

Based on these reviews

Rated 1 out of 5 stars

Good afternoon, I placed an order on February 24th and still haven't received it. I've sent several emails to customer support to find out what's going on and I simply haven't received a response... See more

Rated 1 out of 5 stars

Complete con - do not purchase from here. Took forever to arrive when it did it was an absolute joke two square pieces of fabric sown together with a block print vaguely resembling the colours fabric... See more

Rated 1 out of 5 stars

Scam! Don’t waste your money. After a month with no shipping confirmation or any response from customer service I complained on their social media site. Suddenly I received shipping info for 2/3 items... See more

Rated 1 out of 5 stars

The website and photos are gorgeous and luxurious, but the product is as cheap as the cheapest Halloween costumes you can imagine. It's so bad I'd call it blatant fraud. Cheap thin fabrics, all polyes... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

138 reviews

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Rated 1 out of 5 stars

Fake, crap, betrayal

I have ordered five dresses. Not one looked like the ones I have ordered online and the size was not correct neither. It is just fake. Don´t waste money on it. The cheapest crap you can imagine and no possibility to send it back and to be reimbursed.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! They are cheating
I didnt receive dresses which I ordered
So bad quality!
They are answear for every mail when I asked about shipment
When I write about the wrong dresses and I want return - silence!

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. After waiting for 3 weeks without even any tracking information I asked for a refund and they said they were taking a 20% processing fee and I call b......t, seriously, the most they could have done was a few clicks on the computer. And they shouldn't charge at all until items ship. So, I figure the scam is getting the 20% charge and there's no product at all. Do not buy from this company.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Sue Caftanfun - False Advertisement

Do not believe the photos. These people are running a scam. The photos show quality fabric and when my caftan came it was like plastic Barbie clothes. Do not buy from them. The picture show a place to tie at the waist, but the actual design is nothing like the photo. It is also short though the photo was full length. I will never purchase anything from them again. They should be sued for false advertisement.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Cheap heavy material, no shape

Do not buy this product. The pictures show caftans with a beautiful shape and a light and airy fabric.

The reality is a heavy plastic fabric with no shape - it fits like a square with arm holes and a neck hole.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam! Buyer beware - they do not send you what is photographed

Worst customer service ever. I ordered a brown linen dress with tassels, the one seen in all of the advertisements, and what I got was a plain brown box dress. Nothing like what I ordered. Contacted customer service and they required that I have a sku from the external packaging and an internal clear package for any resolution. The internal package did not have a sku and the external package was damaged from rain, so I sent photos, and their customer service said there was no way to validate it came from the site.. with their tags in it. Completely useless. Spent $100 and have a box dress to show for it. Do not buy from this site

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Please do not waste money with this company

Please do not waste money in placing an order with this unscrupulous company . You will be really disappointed. Their communication is very sketchy , they only replied once I escalated to a pay pal dispute and then tried to insist I close the dispute before they sent me the goods when I refused and said I wouldn’t close the dispute until I either received the goods or got a refund they said they would only refund 80% of the original item cost and completely ignored the delivery charge they had also taken from my card . When you click on the link sent in the order confirmation email it says the link is not valid ! What does this say about them clearly not an honest supplier.
I have now had to ask my credit card company to investigate to try and help me get my original payment back . Please be wary and do not waste your money and time with this company

13 April 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order april 4.th

I placed an order april 4.th! Still waiting for my order. Costumer service not responding! Today May 11. I Got an E-mail about my order being shipped now! 6 weeks after I placed the order! I dont Think its coming - I have asked for a full refund, but they have not replied! Its a scam!

11 May 2025
Unprompted review
Rated 1 out of 5 stars

No Stock- Trying to get me to pay to cancel!

I am getting so frustrated with this company. I was initially so excited to receive my items and spent hours browsing to find the perfect ones. I was informed days later that most of my order is out of stock. I REQUESTED TO CANCEL FOR A REFUND and they won’t!! They’re trying to keep 20% in order to cancel for “labor fees”. I placed a large order so this fee is over $30!
It feels like a scam honestly. Not a pleasant experience and I’m at a week now of trying to get them to answer questions. Customer service takes 1-2 days to respond.

UPDATE: Had to have PayPal to step in to help with refund. Did not get all my money refunded.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait - beautiful caftans that exceeded expectations!

After waiting about 15 days for my order (I bought 3 caftans), I initially worried this might be a scam since shipping was delayed. Their customer service responded slowly but explained they're a new business still working out operations. They kindly offered discount coupons to make up for the delay, and because I truly loved the designs, I decided to wait patiently.

I’m so glad I did! The caftans arrived and completely won me over—the fabric appears to be linen (or a linen blend) and looks even better in person. The craftsmanship and vibrant colors are perfect for my upcoming travels. Though the experience had hiccups, the end result was absolutely worth it.

8 May 2025
Unprompted review
Rated 4 out of 5 stars

Lovely design and beautiful prints

I ordered two dresses and I’m really happy with them. The prints are even nicer in person — subtle but unique, and the colors are lovely. The design feels thoughtful, and the fit is flattering without being too tight. The lining is a bit thicker than I expected, but it gives the dress a nice shape and makes it feel well-made. I’ve worn one already and got a few compliments, which is always a good sign. Overall, I’m really pleased and would definitely consider ordering again.

3 May 2025
Unprompted review
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