Delivery was within a week which is more or less what I expected, fortunately I wasn't in a rush. What I didn't like was that I never got any update on my order, that's something I really don't like... See more
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See what reviewers are saying
Everytime great, all orders as they should & so it was this time too! Great quality of products! Definately will order again. Sometimes the delivery takes time, but thats due to Royal Mail / Internati... See more
What a fabulous site this is. You may well be the saviour of my wedding day hair in June. Was wondering how on earth my 4 little bridesmaids and myself could be ready and at the venue by 11am. Then... See more
After discovering Buy Hair on the internet I've just received the easihair colour ring, so many beautiful hair colours to choose from. My fiends and I can't wait to order our ponytails which is goi... See more
Company replied
Company details
Information provided by various external sources
We carry a range of the most popular hair extensions brands including Balmain, Beautyworks, Halo Harland hair and many more. With hair experts on hand to help you and super fast UK delivery, BuyHair is the perfect destination to get your new style!
Contact info
41A Bent Street, M8 8NW, Manchester, United Kingdom
- 0161 834 2173
- sales@strandedonline.co.uk
- www.buyhair.co.uk
4.4
Excellent
220 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Yes or No
r shown on the web is different to the product that I received both times. First one managed to find someone else to purchase it have just returned 2nd item for exchange so need to wait and see what happens.
12 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Sue,
I'm sorry to hear that the bun you ordered wasn't quite what you were expecting. Of course we would be happy to exchange it or refund it as long as it is unopened, unworn and returned within 7 days of you receiving it. We'll be in touch as soon as we receive it back to organise this for you.
Kind Regards,
Katrina
Customer Services
Head for the best and purchase from buyhair.co.uk
Very good service
I am very pleased
11 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Anna,
Thank you so much for your kind feedback. I'm so pleased you've been happy with our service and we look forward to seeing you again soon.
Kind Regards,
Katrina
Customer Services
fantastic staff.
very helpfull staff at all times. although its hard to match hair somtimes ive always returned and the staff have always guided me with an alternative ...
8 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Mel,
Thank you so much for your kind feedback. It can be very diffcult to find the right colour match and it does often take a few goes to get it right. It's always a pleasure to help you Mel and we look forward to speaking to you again soon.
Kind Regards,
Katrina
Customer Services
allways good and prompt service
All ways good customer service but practically everything I wanted was out of stock this time.
8 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Jan,
Thank you for your positive feedback about our service and staff. I'm sorry that we were out of stock of a lot of the products you had wanted to order. We are expecting a delivery of jumbo braid over the next couple of weeks so hopefully you won't have this problem the next time you order.
Kind Regards,
Katrina
Customer Services
Very helpful staff great service
Helpful friendly staff over the phone. Would highly recommend
6 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Chloe,
Thank you for taking the time to leave feedback. It's nice to hear that you are pleased with our service and that you would recommend us. I hope the new extensions we have chosen are a good match for you :)
Kind regards,
Tor
Customer Services
very quick & prompt delivery, no issues to share
the pony tail hair piece that i bought is lovely and will be just what i require for a night out. i would have preferred the tie pony but the clip is robust and does not appear to slip out of my hair which is very fine and not much every stay in.
5 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Kirsten,
I'm pleased that you've been happy with your ponytail. If the fastening isn't quite what you were looking for, please give us a call the next time you need to order and we can help you find a one to suit you better. You can keep an eye out for all of our new products by going to the "New" section of the BuyHair website. We hope to see you again soon.
Kind Regards,
Katrina
Customer Services
hooch
bought a wig recently from this site excellent wig and fab service thanks again
4 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Ann,
Thanks so much for your lovely feedback. I'm pleased you liked your wig and were happy with our service. We'll look forward to you shopping with us again soon.
Kind Regards,
Katrina
Customer Services
Great price of hair BUT.....
The hair is so cheap and easy to get although with tax and postage can nearly double the price
4 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Rebecca,
I'm glad you've been happy with our products and service. I wish we didn't have to charge the VAT too but it's out of our hands I'm afraid.
Kind Regards,
Katrina
Customer Services
Fabulous hair is soooo easy!!!!
This is the third time I have ordered extensions through Buyhair, everything is so easy from picking colours to receiving parcels within days. I would highly recommend to anyone looking for hair essentials.
3 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Tracy,
It's fab news that you've been so happy with our extensions and our service. Thank you for recommending us to your friends and we look forward to you shopping with us again soon.
Kind Regards,
Katrina
Customer Services
Quick and easy from order to delivery 1st class
Easy to navigate and order products, goods arrived on time as advised, my second purchase form this store would recommend on to friends.
1 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Sue,
It's great to hear you've been happy with our service, website and products on both your orders. Thank you for recommending us to your friends and we look forward to you shopping with us again soon.
Kind Regards,
Katrina
Customer Services
Headline Review
The hair is good. Delivery usually acceptable. Not always got the colours I need so have to accept alternative (something similar)
1 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Jo,
Thank you for taking the time to give us your feedback. I'm sorry that you've had to choose a different colour to your preferred choice. We are expecting a delivery of jumbo braid within the next 2-4 weeks so hopefully you should be able to find all of the colours you need then.
Kind Regards,
Katrina
Customer Services
Fab piece
Used this for hair do on brothers wedding, worked amazingly!
1 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Saira,
I'm so pleased to hear that your hair piece worked so well on your brother's wedding day. Thank you for taking the time to give us your feedback and we hope you come back to us again the next time you have a special occasion.
Kind Regards,
Katrina
Customer Services
Elegent Chignon to an up do
I have high and low lights and managed to get a good match. I bought the wrap around hair piece which you wind around a pony tail. The comments I had at work were amazing. Everyone thought it was my own hair. Love it. It unwinds and brushes out easily. You could also place the hair piece around a donut bun too for a more fuller and smoother look.
I'm late 40s but it suits all age groups
HAIR PIECE ARRIVED VERY QUICKLY AND REASONABLY PRICED. GREAT COMPANY
29 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Caroline,
I'm pleased that you've been so happy with your hair piece, and that you've come up with so many creative ways to wear it! We'll certainly pass on your advice to other customers who are thinking of buying one.
Kind Regards,
Katrina
Customer Services
Need to be careful when choosing colours!
These are great, especially when you try them for the first time! I tried the purple clip-in extensions and there was such an amazing transformation. And just so easy and quick to do, compared to bleaching and colouring etc
I would recommend these real hair extensions to anyone wanting a look that gets you noticed!
29 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Sue,
I'm really pleased you've had such dramatic results with your extensions! It is amazing the difference hair pieces and extensions can make to your look and your confidence. We'll look forward to seeing which ones you try next!
Kind Regards,
Katrina
Customer Services
Super fast delivery top products
Great service, fast delivery. Tho the purple kanekalon jumbo braid I brought didn't seal with steam aswell as the other colours purchased. But all in all will buy from again.
28 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Leanne,
Thank you for taking the time to give us your feedback. I'm pleased you were happy with our service. Thank you for letting us know about the purple jumbo braid- I'll look into this, though we are expecting a new batch in over the next few weeks.
Kind Regards,
Katrina
Customer Services
silky
I like the hair, but it had much yellow tones in it, so I have to color it. The price was nice, but I had to pay extra 50$ at the postal service because of the toll.
23 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Ami,
Thank you for taking the time to give us your feedback. I'm sorry that the colour wasn't quite right for you. We are expecting our new wefts in stock within the next 2-4 weeks and you might find that the #60 in our new hair is a better match for you as it is more of an ashy blonde than that of our previous manufacturer.
Kind Regards,
Katrina
Customer Services
nice hair
nice hair, clipin extension are great , I've had loads of compiliment with theses extensions in , everyone saying how nice they look . when i first got them in the post and open the package up i thought omg what have i bought ,but once you get them out and style the hair a bit there fine .yes I would recommend.
23 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Helen,
I'm so pleased you've been happy with your extensions, and that so many people have complimented you on them. We have a huge range of hair pieces on our website you might like to try next time. If you need any advice on any of them, please just give us a call on 0191 5213311 and we can help you choose one to suit you.
Kind Regards,
Katrina
Customer Services
good customer service & help with exchanges
Very helpful and easy to contact with items needed for exchange.
will shop again!
19 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Julie,
Thank you for your kind feedback. It's always a pleasure to help you and I hope you will continue to shop with us in the future.
Kind Regards,
Katrina
Customer Services
Reply from BuyHair.co.uk
Hi Kisha,
Thank you for taking the time to give us your lovely feedback. I'm so pleased you've been happy with our service and that you received your product quickly. We hope to see you again soon.
Kind Regards,
Katrina
Customer Services
love buyhair.co
I am very happy with the quality of the products, the delivery service doesn't take too long ( 4 days for delivery in france). And also good customer service !! <3
19 September 2012
Unprompted review
Reply from BuyHair.co.uk
Hi there,
Thank you so much for your lovely feedback. We'll look forward to you shopping with us again soon.
Kind Regards,
Katrina
Customer Services
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