Delivery was within a week which is more or less what I expected, fortunately I wasn't in a rush. What I didn't like was that I never got any update on my order, that's something I really don't like... See more
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See what reviewers are saying
Everytime great, all orders as they should & so it was this time too! Great quality of products! Definately will order again. Sometimes the delivery takes time, but thats due to Royal Mail / Internati... See more
What a fabulous site this is. You may well be the saviour of my wedding day hair in June. Was wondering how on earth my 4 little bridesmaids and myself could be ready and at the venue by 11am. Then... See more
After discovering Buy Hair on the internet I've just received the easihair colour ring, so many beautiful hair colours to choose from. My fiends and I can't wait to order our ponytails which is goi... See more
Company replied
Company details
Information provided by various external sources
We carry a range of the most popular hair extensions brands including Balmain, Beautyworks, Halo Harland hair and many more. With hair experts on hand to help you and super fast UK delivery, BuyHair is the perfect destination to get your new style!
Contact info
41A Bent Street, M8 8NW, Manchester, United Kingdom
- 0161 834 2173
- sales@strandedonline.co.uk
- www.buyhair.co.uk
4.4
Excellent
220 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from BuyHair.co.uk
Hi Janet,
I'm really pleased you've been happy with our service and delivery time. I hope you will continue to shop with us in the future.
Kind Regards,
Katrina
Customer Services
Best human weft hair I have ever bought!
I have used wefts of human hair for many years to make my own hair look ‘thicker’ and have shopped around for the best deals. The AAA grade of 100% human hair from Buyhair.co is the best I have ever used – although not the cheapest, or most expensive, the quality is so good that it can be used many times (unlike some cheaper supposedly 100% human hair I have bought in the past). It can be ordered easily on-line or over the phone and only takes a couple of days to arrive. I will definitely continue to use their products.
2 November 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Ann,
It's great to hear you've been so happy with our wefts. We constantly monitor the quality of our hair to make sure it is always of the highest standards and keep our prices as competitive as possible so it's rewarding to hear that our customers love our products as much as we do.
Kind Regards,
Katrina
Customer Services
Buy Hair are a fantastic service!
Having ordered the wrong colour Buy Hair helped me via email immediately and kept in touch and gave their opinions on what was the best colour to swop to. I highly recommend them!
1 November 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Odette,
Thank you for taking the time to give us such lovely feedback. It was a pleasure to be of help and I hope you continue to shop with us in the future.
Kind Regards,
Katrina
Customer Services
PERFECT!
Good communication, fast delivery. And ofcorse good products!
30 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Ingska,
Thank you for taking the time to leave feedback. It's nice to hear that you were pleased with the service, delivery and the products we have available. I hope you continue to shop with us in future.
Kind regards,
Tor
Customer Services
Trustworthy and reliable.
Speedy service. Quality items. Will continue to buy happily and confidently from BuyHair.
29 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Paula,
Thanks for your lovely feedback regarding our service and the quality of the products we sell. I'm glad you were able to find a great colour match for your hair from the easihair range and I can see that you have already placed another order. I hope you enjoy wearing your products and I look forward to your future orders.
Kind regards,
Tor
Customer Services.
absolutely fabulous hair and service!
I would highly recommend this company to everyone. The service was great, the hair is high quality, and the order time was perfect. I order the halo hair extensions and they are amazing, I'll be definatley ordering from here again!! :D
28 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Jessica,
Thank you for taking the time to leave such positive feedback and recommending us! The Halo hair extensions are a very popular product and I'm glad you were happy with your purchase. I'm also pleased that you were happy with the order time and the service that we provided.
I look forward to your furture orders and please feel free to give us a call on 0191 521 3311 if you need any advice about what products would best fit your needs.
Kind regards,
Tor
Customer Services.
Everything in order and great wig.
Fast delivery, the wig is just like the picture and a feels really nice to wear. I had no problems, so overall it was a great service.
24 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Birna,
I'm so pleased that you liked the Jon Renau China Doll wig that you ordered from us and you were happy with the speed of the delivery. Thank you for taking the time to leave us feedback.
I hope you continue to shop with us.
Kind regards,
Tor
Customer Services.
Would recommend to anyone!
I have been using buyhair.co.uk to buy my extensions for over a year and they are great, fast delivery and great quality items.
23 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Sophie,
Thank you for taking the time to give us such a great review. It's lovely to hear you've been so happy with our hair and service over the last year. I hope you continue to shop with us in the future too.
Kind Regards,
Katrina
Customer Services
excellent delivery 2nd time using company good quality
Easy website prices inline with other site fast reliable delivery
22 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Jo,
Thank you for leaving feedback and giving us 5 stars. I'm happy you were pleased with the delivery service and the ease of our website to use. I look forward to your future orders.
Kind regards,
Tor
Customer services.
The colour was wrong ,
The colour was far too gold and dark however I have sent a hair sample and hope for a good match. I am a hairdresser and thought I had chosen the correct shade. But the hair piece was lovely and easy to put on .
22 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Hazel,
I'm sorry that the colour didn't match your hair first off. It is difficult to get the colour right first time- it is a good idea to send a colour sample in so we can colour match you. I hope the next one is perfect for you.
Kind Regards,
Katrina
Customer Services
My life made so much easier
After discovering Buy Hair on the internet I've just received the easihair colour ring, so many beautiful hair colours to choose from. My fiends and I can't wait to order our ponytails which is going to make our lives so much easier.
The customer service department were brilliant as I didn't know which colour ring to order. The ring landed 2 days later.
The only downside is, which hair piece to order as there are so many to choose from!!
20 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Rachael,
I'm so pleased you've been happy with our service and the choice of colours in the Easihair range. The Easihair hair pieces are lovely and you're right, it's hard to narrow it down to just one! I hope you're happy with whichever one you go for.
Kind Regards,
Katrina
Customer Services
I love buy hair.co.uk
Brilliant products and the customer service is very helpfull, I ordered the wrong colour when I was ordering my extensions and I must say the staff where so helpful, thanks
19 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Diane,
Thank you for your lovely feedback. I'm so pleased you've been happy with our service and it is very kind of you to take the time to tell us. I hope you continue to shop with us in the future.
Kind Regards,
Katrina
Customer Services
great quality hair except for the variance of bonds
I love the website. Super easy to use. I love the quality of hair, I just think you guys keep changing the formula or brand of keratin bonds you use on your pre-bonded extensions. Sometimes they're great, and others not so much. Also I wish you would restock your hair more often.
18 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Brittiany,
Thank you for taking the time to give us your feedback. I'm pleased that you've been so happy with our website and the quality of our hair. We have recently changed manufacturers and the bonds on our hair are now Italian Keratin rather than Chinese Keratin, which is a little harder-wearing. We are now starting to get smaller, but more regular deliveries of hair so we shouldn't be out of stock in colours for so long now.
Kind Regards,
Katrina
Customer Services
Reply from BuyHair.co.uk
Hi Wizadora,
Thank you for your great feedback. We look forward to you shopping with us again soon.
Kind Regards,
Katrina
Customer Services
Reply from BuyHair.co.uk
Hi Sureyya,
Thank you for your lovely feedback. It's great to hear you've been so happy with our service and we look forward to speaking to you again soon.
Kind Regards,
Katrina
Customer Services
No more bad hair days
Great hairpiece I can just put my own hair up in a ponytail then clip on ponytail attachment, hair looks great!
16 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Marion,
Thank you for your kind feedback. I'm so happy you are pleased with your ponytail. It certainly is a quick and easy way to achieve great hair! I hope you will continue to shop with us in the future.
Kind Regards,
Katrina
Customer Services
Nice hair but clips won't attached
The care quility was good but the Clip in hair comes without the clips! It's difficult to attach the hair to the clips?
15 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Parmi,
Thank you for taking the time to give us your feedback. I have checked your order with us and can see that it was for an American Dream weft rather than a clip-in set so this doesn't have clips on it as it is usually weaved in. However, we do have a large range of clip-in extensions and we'd be more than happy to give you advice and help you choose the right ones for you if you need to order them in the future.
Kind Regards,
Katrina
Customer Services
amended to excellent!
Owner contacted me directly, lovely man. got it sorted. thanks!
14 October 2012
Unprompted review
Reply from BuyHair.co.uk
Please contact Customer Services.
Reply from BuyHair.co.uk
Hi Neetu,
I'm so pleased you've been happy with our service. We look forward to seeing you again soon.
Kind Regards,
Katrina
Customer Services
Good service, postage bit pricey
They sell the stuff I need which not many other sites do, but I feel postage is a tad bit expensive when I'm buying something that can fit in a tiny envelope and doesn't arrive for 5 days. Will still use this site though.
12 October 2012
Unprompted review
Reply from BuyHair.co.uk
Hi Stacey,
Thank you for taking the time to give us your feedback. I can understand your comments on our postage. A couple of months ago, we did trial a couple of different courier companies in order to be able to reduce our delivery charges to customers. However, we found the services to be less reliable and following feedback from our customers, we decided to go back to using Royal Mail which is a little more expensive but a lot more reliable. I'm glad you are going to continue to shop with us and we look forward to hearing from you again soon.
Kind Regards,
Katrina
Customer Services
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