Buildium Reviews 

The support representative was very patient and accommodating throughout the call. Although my issue has not been resolved yet, they took the time to explain the available options, answered my questions, and provided helpful assistance. I appreciate their professionalism and willingness to help.

Happy with the software.

Omar was patient with me and gave the instructions to accomplish my goals. Very helpful.

Buildium support has been very helpful.
When issues come up they respond in a professional manner with helpful remedies. I can call them direct, leave a call back number, or submit an email ticket. They spend time walking you through processes that are new or troublesome. I appreciate their patience. We have been using Buildium for several years now and it is working for us.

customer service agent was patient and thorough.

Answered my questions right away and was able to help fix the issue within minutes of calling.

I experienced an issue while performing a bank reconciliation, so I reached out to the Buildium Support Team for assistance. I was concerned that the report might be missing from our regular financial package. To my surprise, everything was resolved within three days. The issue was fixed quickly, and the team kept me updated throughout the process. Thank you so much, Keeshia at the customer care and the Buildium Support Team, for your excellent support!

Buildium was quick to call me back and solved my problem.

Buildium has been wonderful. I learn new things all the time that making the workflow easier. I am excited to work with Buildium more as the business grows.
Big shout out to the phone support. They are always helpful!

Joseph was patient with me and helped me through all of my issues.

Janine, Buildium Product Support Agent was very patient with me and walked me through step by step to get my problem resolved. I hope to get her on my next issue.

The Support tech was very helpful. He was understanding and knowledgeable in resolving the problem. I really appreciate the help he provided.

Benson took his time to understand the concern and problem that was at hand. He explained the each step of the resolution as he guided me through it. It was a complex situation that a past agent had caused. I can't thank him enough.

Joseph was very kind in explaining the process to resolved my issues.

Janine fixed my issue with little to no input from me. Love it!

Thanks, Janine

The agent was able to answer my questions and even offered suggestions on a link for future questions

I really enjoy working with the friendly staff at Buildium. They’re always so knowledgeable and patient with me when I have technical issues or just don’t quite know how to complete a task. I know that all my issues will be happily taken care of when I call the tech support line. Thanks Buildium!

Janine was so fantastic in helping me troubleshoot an issue that had been consuming me for hours. Janine was able to quickly understand my concern, troubleshoot, and gave a detailed explanation so that I could better understand the issue at hand. Furthermore, she followed it up with an email detailing everything she stated on the phone, which was helpful in providing to other staff in my company. Janine was very friendly and provided great service. I hope she is able to help again in the future!

This is a very easy program to follow. Always great technical support. If they don't know the answer they find out for you. My only issue is that sometimes it takes time to get to a representative but they at least offer call back so you don't have to sit on line

I contacted Buildium support with a banking question, and Joseph provided exceptional service. He was patient, knowledgeable, and professional throughout the call. He guided me step-by-step and helped me resolve the issue much faster than I expected.