Buildium Reviews 

he answered my question and understood and gave good solution.

The rep was very helpful and she knew what to do very quickly which resoved my problem.

Nino was great! Super patient and very helpful.

Ms. Rose clearly is one of those individuals who like to hone their craft to perfection. She had all answers at the ready. Help Staff like her is the reason we stick with Buildium!

Best customer service of any platform I've ever used. Customer care folks are super knowledgeable, friendly, patient, and helpful.

Perfect, that explains it. Thanks for your help!

I am writing to share some positive feedback regarding my experience with Janine today. She was extremely helpful and patient with me as I navigated several issues with leases, financial ledgers, and refunds that I was unable to figure out on my own.

Janine made me feel comfortable asking all of my questions and was incredibly knowledgeable about the system. I truly wish I could always request her assistance. In the past, I have had two bad experiences with agents who lacked patience or made me feel like a burden. Today, thanks to Janine, I felt that the monthly money I pay to Buildium is well worth it.

Thank you, and please pass along my sincere appreciation to Jeanine.

Best regards,

Soraia Matari
SS Lemax, LLC

very professional and easy to communicate

This issue has occurred with multiple move-ins. The application process goes smoothly, I am able to enter financial charges to collect a security payment. However, immediately after clicking "Move-In" and beginning e-signature documents, the applicant is no longer searchable and can't sign into their resident center account making it impossible to sign lease documents and complete payments

Sonia offered fantastic customer support and walked me through the process so patiently. Thank you again Sonia!!

The customer service agent was very patient and polite with all that needed done.

Buildium has excellent customer service. My call today was answered quickly and the Jerry was very knowledgeable and solved my issue.

Response time was great. Agent walked me through and showed me how to accomplish what I needed. She was professional and efficient. Thank you.

Kent was an awesome Agent! Very patient and calm when responding to our inquiries, which made me feel at ease. Definitely top-notch service

Timely customer service rep today; answered all my questions rather fast. Overall great experience! - Thanks Omar

Omer has been very helpful and even educated me on what went wrong on my side. Deserves aa riase or promotion. Thank you

Friendly customer service.

Fast, professional and kind.

Reassured me I was doing a great job and helped me step by step on how to fix my issue.

Buildium is extremely helpful. We have over 300 rental units and there’s always something new different and they are always very helpful in walking me through any steps.
This would be very hard to do without Buildium. It’s a wonderful software for residential Leasing. I have never had a bad experience. Everyone has been beyond helpful, no matter how strange a situation or unique.