Brothersintimeuk Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, showing exceptional overall satisfaction. Customers frequently praise the incredibly helpful and professional staff members for providing knowledgeable and patient advice on luxury watches. Buyers note that the timepieces consistently arrive in pristine condition, fully certified, and match their online descriptions perfectly. Some reviewers were happy with the surprisingly smooth online purchasing process and the remarkably clear communication throughout. Consumers specifically appreciate receiving prompt updates, tracking details, and exceptionally helpful answers during their remote transactions. People also emphasize that the delivery is fast and the overall transaction feels completely secure and reliable.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing complete delight with their timepieces. Customers... See more

Service

Consumers find service to be exceptionally positive, praising the prompt communication, smooth transitions,... See more

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more

Rated 5 out of 5 stars

I had been looking for a particular new Omega watch for some time but didnt want to afford a new one. I saw what i wanted on their website and made contact. Giuseppe immediately responded and provide... See more

Rated 5 out of 5 stars

I have dealt with this company on two occasions. One a purchase and two a sale. Exceedingly good, honest communication. Met both on each transaction and very friendly chaps. Highly recommend them for... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(255)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Great experience, Giuseppe was really helpful and friendly, got the watch at a great price and was delivered to my door quickly.

23 September 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Enjoy the Watch Richie, it was our pleasure. 👍🏼

Rated 5 out of 5 stars

Amazing service once again

Amazing service once again, this the second watch I have bought from Brothers in time and I cannot recommend highly enough.

14 September 2022
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Reply from Brothersintimeuk

It was our pleasure Steve, enjoy that watch.
Giuseppe & Eren

Rated 5 out of 5 stars

AAA SERVICE.

AAA SERVICE.

Friendly and easy morning of business.
Happy to buy from them in the future.

Thank you👍🏼

31 August 2022
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Reply from Brothersintimeuk

Your welcome Daniel, enjoy.

Rated 5 out of 5 stars

Excellent lads!

Excellent lads!!
Made us feel warm and welcome , no pressure at all , nice and easy transaction was a pleasure doing business , will most definitely be back to do some more business !!

26 July 2022
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Reply from Brothersintimeuk

Thanks Danny, enjoy the watch. 👍🏼

Rated 4 out of 5 stars

All good

All good, the usual excellent service I've become used to from Brothers in Time!

21 July 2022
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Reply from Brothersintimeuk

Thanks Simon, enjoy that new beautiful time piece.

Regards,
Giuseppe & Eren

Rated 5 out of 5 stars

AAA service

AAA service , great watch, will be back for more

19 July 2022
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Reply from Brothersintimeuk

Thanks Robbie, enjoy. 👍🏼

Rated 5 out of 5 stars

Very satisfied customer.

Very satisfied with my s&g Tudor,excellent service & delivery,will keep in contact in the future…brilliant.

27 June 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks, enjoy your new purchase.

Rated 5 out of 5 stars

A great buying experience

I had been looking for a Tudor Pelagos FXD for many months but could not find one anywhere. I came across the Brothers in Time website where one was advertised for a very reasonable price so I contacted Giuseppe to see if I could view the watch. Giuseppe was an absolute pleasure to deal with, answering all my questions and allowing me to really try on the watch and give it a thorough inspection.

I would definitely buy from Brothers in Time again and would recommend to anyone thinking of purchasing a watch from them.

27 June 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you Paul, enjoy such a great watch. 👍🏼

Rated 5 out of 5 stars

Brothers in time are true business professionals

Outstanding service from Brothers in time. From the get go - communication was clear and Giuseppe was able to answer any queries I had. I felt at ease from the prompt feedback and knowledgeable information I was receiving and have no doubt these guys have been involved in the watch business for some time. Highly reccomended to friends and family already and will 100% be using them again. Thank you Giuseppe & Eren for making my new purchase go so smoothly!

16 June 2022
Unprompted review
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Reply from Brothersintimeuk

Thanks you Rob, enjoy the watch

Rated 5 out of 5 stars

Omega Seamaster 300

Bought an omega seamaster off Brothers In Time, absolutely stunning watch, Giuseppe was very helpful I was kept informed from start to finish, I would highly recommend brothers in time for any luxury watch.

14 June 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Nick, enjoy the watch

Rated 5 out of 5 stars

Over the moon

Over the moon with my watch and the delivery next day in person ,can not fault the brothers, once again thank you,definitely be using again ,IAN

28 May 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Ian, enjoy the watch.

Rated 5 out of 5 stars

Really professional service

Really professional service. Giuseppe delivered the watch to my home address and even re-sized the bracket. Watch was also exactly how described. I would highly recommend.

3 May 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you J...enjoy the watch. 👍🏼

Rated 5 out of 5 stars

Buy with confidence seamless purchase

I was looking for a Rolex submariner non date and saw one advertised by Brothers In TIme.
I contacted Giuseppe who replied immediately and following a short conversation i purchased the watch .
The description given if anything under plays the condition.
My watch arrived ,basically it was like new a 2019 model it even had some stickers still attached.
If they have a watch or you are after a particular model call these guys and buy with 100% confidence.
They are competitively priced too.
Thank you so much
Mark Cornwall

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly professional, authentic team.

It’s a very difficult business buying the new Rolex you want these days. You can be assured that Brothers In Time are a highly professional, authentic and highly knowledgeable team. Very happy with their service.

1 April 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you Cam, we really appreciate it.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Friendly, helpful, knowledgeable and trustworthy.

Buying luxury watches can be nerve racking as a lot of money is changing hands but I would recommend Brothers In Time over bigger companies I’ve dealt with as it is a truly personal service they offer.

Thanks Giuseppe!!

18 March 2022
Unprompted review

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