Brothersintimeuk Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, showing exceptional overall satisfaction. Customers frequently praise the incredibly helpful and professional staff members for providing knowledgeable and patient advice on luxury watches. Buyers note that the timepieces consistently arrive in pristine condition, fully certified, and match their online descriptions perfectly. Some reviewers were happy with the surprisingly smooth online purchasing process and the remarkably clear communication throughout. Consumers specifically appreciate receiving prompt updates, tracking details, and exceptionally helpful answers during their remote transactions. People also emphasize that the delivery is fast and the overall transaction feels completely secure and reliable.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing complete delight with their timepieces. Customers... See more

Service

Consumers find service to be exceptionally positive, praising the prompt communication, smooth transitions,... See more

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more

Rated 5 out of 5 stars

I had been looking for a particular new Omega watch for some time but didnt want to afford a new one. I saw what i wanted on their website and made contact. Giuseppe immediately responded and provide... See more

Rated 5 out of 5 stars

I have dealt with this company on two occasions. One a purchase and two a sale. Exceedingly good, honest communication. Met both on each transaction and very friendly chaps. Highly recommend them for... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(255)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

What a Great company to deal with…

What a Great company to deal with answered all my questions gave me a great price on a honestly described Omega Moon watch even went as far as to hand deliver personally Giuseppe is a great guy and you can tell he loves watches highly recommend will be doing business again with Them

16 March 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish this has been a…

From start to finish this has been a great experience, Gizeppe and his brother Eren were very professional and gave me a really good part ex price for my watch. Also they came down to Brighton to meet me and close the deal.

Defo will be seeing me again when I upgrade. Thanks guys great work 👍🏼

16 March 2022
Unprompted review
Rated 5 out of 5 stars

An Absolute Pleasure.

I met with Eren & Giuseppe at their office in Bedford to purchase a Rolex Sky Dweller on Wednesday 16 March 22. From the moment we met they were very very professional. I had been conversing via email with Giuseppe as I had a Daytona that I wanted to part ex for the Sky Dweller. He gave me a really good price for it and the deal was done. I would recommend Brothers In Time to anyone who is looking for a luxury watch and be rest assured you are dealing with two guys who know their stuff and that customer service and satisfaction is their number one priority. Thanks fella's. Oh, and the coffee is pretty good too.

Andy (Leicestershire)

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent transaction, even better watch!

Super smooth process from initial contact through to purchase. The guys hand delivered the watch to me too and adjusted the bracelet which was a nice touch. Watch was as advertised and in amazing condition. Looking forward to buying from them again.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

What an amazing watch

I can only say good things about this company. The watch arrived the next day and was in pristine condition with all the paperwork. Giuseppe was very helpful and efficient. I wouldn’t hesitate to buy from them in the future

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and very knowledgable…

Excellent service and very knowledgable about their products.
First meet in Bedford to view the watch and agreed the price. Felt comfortable and under no pressure at anytime.
They delivered the watch later in the week to my home.
Very smooth and would highly recommend these guys.
Matt

16 February 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Matt, enjoy the new watch.

Rated 5 out of 5 stars

First class traders.

I purchased two pieces from Eren and Giuseppe. I don’t think I can say anything that hasn’t already been said. They were friendly, professional, welcoming, knowledgeable and delivered a first class service from start to end.

There are watch traders and then there are Bros in Time!! It’s hard to find traders who go that extra mile to provide the very best examples around with total transparency and a more than fair approach to pricing. It’s evident they love what they do and take pride in providing a first class service.

First time I’ve bought from these. Won’t be the last! You’re in good hands with Brothers in Time.

6 February 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Jay, it was our pleasure, enjoy your new timepieces.

Rated 5 out of 5 stars

101% genuine

Was really impressed with the professionalism and friendliness of Eren and Guiseppe. Travelled all the way to meet me at a location of my choice where I felt comfortable to authenticate and purchase the watch. Not only did I get a great watch but also made two trustworthy friends. Thanks guys!

5 February 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Yusuf, it was our pleasure 🙏🏼

Rated 5 out of 5 stars

Trustworthy watch lovers

In my opinion you can never be too cautious when buying and selling expensive luxury items like watches. Giuseppe courteously answered all of my questions, putting me at ease that I was buying from somebody who knew what they were doing and would be providing a quality product. All in all, a very smooth, professional and pleasant way to buy a beautiful watch. Thank you.

26 January 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you James, was our pleasure

Rated 5 out of 5 stars

Rolex Submariner Blue

From the first point of contact regarding a enquiry of a new Rolex Sub Blue, Joe's customer service has been second to none, Joe & Eren delivered the watch personally and gave me some good advice, will definitely use them again, The watch is just perfect.
Thank you
Lee

25 January 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Lee, enjoy your new bluesy

Rated 5 out of 5 stars

Very impressed.

Genuinely couldn’t have met a nicer pair of guys in Giuseppe and Eren and selling my watch collection couldn’t have gone more swimmingly.

I would like to wish the company the very best for the future, it is deserved - and i hope one day our paths will cross once again.

Jamie (Herts)

20 January 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Jamie, glad you were happy with our service & deal you recieved.

Rated 5 out of 5 stars

Excellent service!

I saw a Daytona on this company’s website and made initial contact.

A price was quickly agreed. Giuseppe and Eren then drove up with the watch from Bedford to Lancashire.

The watch was in excellent condition and exactly as described, and the transaction was concluded quickly.

The service from this company is superb; I would have no hesitation in buying from them again and they have my strongest recommendation.

19 January 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

You're welcome Sandip, It was our pleasure, enjoy the watch.
The brothers In Time team.

Rated 5 out of 5 stars

Top quality service

From start to finish Guiseppe was professional, honest and fair. Hand delivered my dream watch in 24 hours.

Will definitely buy from brothers in time again.

12 January 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Hi Sam, Glad to have been part of your dream watch. Enjoy buddy.

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