Brothersintimeuk Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, showing exceptional overall satisfaction. Customers frequently praise the incredibly helpful and professional staff members for providing knowledgeable and patient advice on luxury watches. Buyers note that the timepieces consistently arrive in pristine condition, fully certified, and match their online descriptions perfectly. Some reviewers were happy with the surprisingly smooth online purchasing process and the remarkably clear communication throughout. Consumers specifically appreciate receiving prompt updates, tracking details, and exceptionally helpful answers during their remote transactions. People also emphasize that the delivery is fast and the overall transaction feels completely secure and reliable.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing complete delight with their timepieces. Customers... See more

Service

Consumers find service to be exceptionally positive, praising the prompt communication, smooth transitions,... See more

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more

Rated 5 out of 5 stars

I had been looking for a particular new Omega watch for some time but didnt want to afford a new one. I saw what i wanted on their website and made contact. Giuseppe immediately responded and provide... See more

Rated 5 out of 5 stars

I have dealt with this company on two occasions. One a purchase and two a sale. Exceedingly good, honest communication. Met both on each transaction and very friendly chaps. Highly recommend them for... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(255)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb communication and advice…

Superb communication and advice throughout. Giuseppe kept me well informed as to the delivery process. I purchased a Rolex Hulk, at a very competitive price. I would definitely use BIT again. Nice touch offering to hand deliver and adjust the watch, if required. I didn’t require this, but excellent to see the level of care and attention to detail. You would not get this from an AD on the high street. Can’t thank them enough.

13 July 2023
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Neil, appreciate your custom

Rated 5 out of 5 stars

Great overall experience

Giuseppe is a very likeable and professional person that knows his business. The watch i bought was exactly as described and basically in 'as new' condition. Price was very fair and the whole process was really smooth and pleasant. Highly recommended if you are looking for a nice timepiece!

26 July 2023
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you, it was our pleasure. Enjoy the new timepiece.

Rated 5 out of 5 stars

Fantastic and trustworthy service from…

Fantastic and trustworthy service from Giuseppe. I was offered a great deal on a Tudor and was kept updated with emails and photos of tracking numbers. Highly recommended and I'm sure I'll be back.

19 July 2023
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Mark, it was our pleasure. Enjoy the watch.
Giuseppe & Eren

Rated 5 out of 5 stars

5 Star Experience

I approached Brothers in Time when I stumbled across their eBay shop. I messaged and got a reply back soon after. I was only doing a bit of enquiring at this stage, however, they had a lot of time for me and ensured they answered all my questions.

What impressed me was a follow up message from Brothers in Time later that day to see how I was getting on and if I had decided to sell my watches etc. Chatting some more, I decided to enquire about a part exchange for a Submariner Bluesy 16613 they had on their website. We discussed prices and both came to a mutual agreement re a part exchange. The process following the virtual handshake was seamless. We kept in contact and within 48 hours, I met Giuseppe in my home town (he personally drove to me to deliver the watch). He provided a no rush, no pressure service which put my mind at ease particularly when spending a large sum of money. The deal was effortless; Giuseppe and Eren are extremely professional, friendly, honest, fair and true gents to do business with. I am extremely happy with my new watch and blown away by the service provided by Brothers in Time. I will certainly be giving them a call in the future should I wish to purchase, part exchange, service a watch or just ask for a bit of advice! 5 star experience!!

18 July 2023
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

It was our pleasure Craig, theres nothing more satisfying than helping a customer & fellow watch collector fulfil their passion. No doubt we will speak again soon.
Giuseppe & Eren

Rated 5 out of 5 stars

Thank you Brothers In Time

Another purchase from Brothers In Time, great communication and such an easy transaction, a pleasure do business with these two and no doubt will do so again, would 100% recommend Brothers In Time

3 June 2023
Brothersintimeuk logo

Reply from Brothersintimeuk

Cheers Shaun, Great to see you again, enjoy that new purchase...perfect for the summer.

Giuseppe & Eren

Rated 5 out of 5 stars

I recently purchased a submariner from…

I recently purchased a submariner from Giuseppe. I had set very high expectations because It’s been a life time goal to own a Rolex. I’m extremely happy to say I wasn’t disappointed whatsoever. This guy ticked every box and in my opinion a true gent. I would recommend these guys to anyone. Many thanks,
Glenn.

8 April 2023
Unprompted review
Rated 5 out of 5 stars

Second time visiting these guys

Second time visiting these guys, this time to move a couple of watches on. Very fair price agreed for both watches, no fuss or messing around. Very nice chaps.

7 April 2023
Unprompted review
Rated 5 out of 5 stars

Contacted BrotherInTime Ltd for a…

Contacted BrotherInTime Ltd for a Bluesy Sub and the whole purchase was turned around in less than 24 hours. Nice, safe and discreet pick up location and absolutely amazing service. Will defo be in contact for any future watches!

2 April 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience with Giuseppe. I appreciated the numerous high quality images that were provided in the advert, rather than needing to ask for better photos. The description was clear and accurate and Giuseppe was easy to speak to over the phone and once again provided clear and accurate information.

We agreed on a fair deal and Giuseppe advised when he would be able to post the watch and he stuck to his word.

Thanks!

17 March 2023
Rated 5 out of 5 stars

No fuss very professional

No fuss very professional. Great communication. Most importantly I am delighted with the purchase. Service was very smooth and quick. Product exactly as described at a great price. Highly recommended

21 March 2023
Rated 5 out of 5 stars

Great service & very friendly

Great service from Giuseppe. Very friendly and nothing was too much trouble - they even delivered the watch, what more could I ask for. Will use again. Thanks.

11 March 2023
Rated 5 out of 5 stars

Great to deal with

I purchased an Omega Speedmaster from Brothers In Time. A very unusual version that I was happy to add to my collection. They are really knowledgeable guys. I will be buying from them again.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent .

The guys were absolutely first rate , trustworthy, honest , decent and professional.. I WILL buy from them again .

15 March 2023
Rated 5 out of 5 stars

Amazing company brothers in time

Hi im writing this review because brothers in time are fantastic i live in cheshire they travelled to me to deliver my dream watch daytona panda as i couldnt get time to travel down to them i also traded watch in such nice guys cant thank them enough

Many thanks mike

25 February 2023
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Your welcome Mike, enjoy such a great watch. 👍🏼

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