Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more
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The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

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Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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Not good customer service
Trousers ordered requiring a leg length of 30.5inches although advertised non were available. Delivery of a larger size means I have to get them altered at adding cost of £15 per trouser I ordered 3 pairs extra cost £45. Delivery should have been with DHL two days ago, not received still awaiting No advice on email, telephoned BTavernet who said they would keep me posted, still no response??
Excellence once again
As usual, an efficient delivery of superb quality shirts. Exactly what I expect from Brook Taverner
Mens Regular fit Chino Type Trousers
Ordered trousers for my husband, the fit was true to size as was the length. A good quality garment, very well made and the colour accurately matches the online description and picture. After making the order, I was kept ul to date with delivery and tracking, which was all straightforward and very prompt. I have confidence in ordering from Brook Tavener in the future.
An efficient and timely delivery
Dissappointing that items ordered were out of stock
It was dissappointing to learn, the day after I placed my order, that two of the three items I ordered were actually out of stock.
Thereafter the refund and delivery were very efficient and the staff in the local shop were most helpful.
We opted for collection from the shop, because home delivery was by Evri and they are absolutely unreliable.
Quick and easy.
Suit fit really poorly
Suit fit really poorly. The jacket was too big and the trousers too tight.
Very pleased with the quality of the…
Very pleased with the quality of the clothing, both shirts and sport coats, as well as the speedy delivery.
Plastic Bag Delivery
Brook Taverner shipped my $550 sport coat in a cheap plastic bag. I returned the coat and the plastic bag.
Great suits and quality garments always…
Great suits and quality garments always , delivery is quick well packaged, been buying off them for years
Good value for money.
Quick delivery of the garment and delighted with the colour and quality. Good price as well.
1st class experiemce
The shirt was of lovely quality and it was delivered in a couple of days.
Shirts always a good quality and delivered quickly
Shirts always a good quality and they are always the size they are supposed to be. Delivered quickly.
Great fit
Great fit! I purchased two pair of trousers as a test. They won’t be my last. The fit and finish of the material is excellent. I’m OTR guy and clothes are measure perfectly. The waist and inseam were perfectly fit. No tailoring required.
I’m super happy and glad I went with the regular fit. I believe the tailored would have been too slim for me.
Well worth the cost. Price, shipping and fit were all excellent!
I have nothing to say but It’s very…
I have nothing to say but It’s very good
Thank you very much
Very prompt despatch of purchases…
Very prompt despatch of purchases which, generally, have been very satisfactory and straightforward return facility where this proved necessary
100% Class
I’ve bought many shirts and always been really pleased. Just bought a suit the jacket was two small so rang to speak to someone. What a pleasant experience, he placed an order for a larger jacket & said to just return the small one.
I live in Holmfirth so know Keighley well.
Wonderful company I would give 100% satisfaction
Mary
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