Brook Taverner Reviews 

63,657
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,273 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers frequently praise the exceptional quality of the clothing, noting that items such as tailored shirts, chinos, and suits always offer a very comfortable and reliable fit. Shoppers also appreciate the remarkably fast delivery service, helpful customer support, and completely seamless online ordering process, making their overall buying experience extremely convenient. However, some people mentioned frustrating delivery delays and service problems specifically linked to the courier company handling their packages. A few consumers additionally noted occasional disappointing inconsistencies in product materials or unexpected variations in sizing across different manufacturing batches.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and comfort of... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made clothing, excellent fit, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that shipments generally arrive very quickly... See more

Order

Clients share positive opinions on order experiences, highlighting that the online procedure is... See more

Service

People report positive experiences with service, highlighting excellent quality and fast delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more

Rated 5 out of 5 stars

Purchased my 3rd tailored denim bottoms in 2 months and to be honest this has been the perfect fit for me ever! Very nice, high quality and comfortable. Will highly recommend and looking forward to ge... See more

Rated 5 out of 5 stars

If 4 and a half stars was possible, it would have been that, but better than 4 so you get the 5. Product - excellent Delivery - Prompt Website - Mostly easy to navigate, but having applied the filt... See more



Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(63,657)

4,958 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blazer

The blazer i purchased was beautiful and very very well made perfect fit ..the only thing that I can say was it's very close to being black it could be a bit litter in navy colour..I was struggling to see it being navy..but beautiful coat

6 August 2026
Rated 4 out of 5 stars

Nice suit and the delivery was v quick…

Nice suit and the delivery was v quick but unfortunate niggle of there being a brook taverner label sewn onto the outside sleeve of the jacket. This proved really tricky to unpick, I did it incredibly carefully but you can still see 2 small marks where the stitching was. Totally unnecessary and really irritating!

10 August 2026
Unprompted review
Rated 2 out of 5 stars

Ordering is easy but delivery is awful

Ordering is easy but delivery is awful, why do you use Evri. My item showed at delivery depot 0615 on 08.08.2026 it I now 1700 on the 10.08.2026. Still not arrived. I have highlighted the problems with Evri with you in the past but you still use them.

6 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look