Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more
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The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

Our Promise
* No Quibble Guarantee

Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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I bought the Oxford Short sleeved…
I bought the Oxford Short sleeved shirts and they crease straight away, impossible to iron well. They used to do one with a blue seam strip which ironed really well.
Have had to juts throw away.
Blazer
The blazer i purchased was beautiful and very very well made perfect fit ..the only thing that I can say was it's very close to being black it could be a bit litter in navy colour..I was struggling to see it being navy..but beautiful coat
Ordering was great but the delivery by…
Ordering was great but the delivery by Evri was not up to standard
Good quality shirt and a nice fit and…
Good quality shirt and a nice fit and delivered within a week
Satisfied customer
Having purchased many products from Brook Taverner over the past years l have always been satisfied with the quality and value for money
Very good quality and stylish options…
Very good quality and stylish options at reasonable pricing.
Excellent service and quality 👍
Precise article description
Good product description . Helpful guide to select adequate size and fit.
I had to exchange one of the items and…
I had to exchange one of the items and it was done without quibble and in a speedy manner.
Great quality shirts at inexpensive…
Great quality shirts at inexpensive prices. Delivery to a local post office is wonderful, saving me time waiting indoors for the delivery.
Excellent website with all required…
Excellent website with all required sizing info items ordered and arrived on standard delivery within 36 hrs fitted excellently and good quality feel and look highly recommended
Nice suit and the delivery was v quick…
Nice suit and the delivery was v quick but unfortunate niggle of there being a brook taverner label sewn onto the outside sleeve of the jacket. This proved really tricky to unpick, I did it incredibly carefully but you can still see 2 small marks where the stitching was. Totally unnecessary and really irritating!
Super fast service.
Ordered a jacket at 1130 on Sunday. It arrived at 1130 on Monday! Brook Taverner and Evri excelled themselves!
Excellent service beautiful suit and…
Excellent service beautiful suit and shirt. I will be returning soon. Thank you x
Ordering is easy but delivery is awful
Ordering is easy but delivery is awful, why do you use Evri. My item showed at delivery depot 0615 on 08.08.2026 it I now 1700 on the 10.08.2026. Still not arrived. I have highlighted the problems with Evri with you in the past but you still use them.
Excellent service
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