Brewers Fayre Reviews 

1,501
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, most reviewers were unhappy with their experience overall. People frequently complained extensively about poor food quality, mentioning cold dishes, badly cooked meals, unexpected ingredients, and extremely long waiting times during their visits. Visitors also described rude staff behavior, unhelpful management, slow service, and messy dining areas that clearly needed urgent attention. However, some customers also noted that certain meals were fresh, delicious, and well-prepared, while others found the overall service to be very pleasant. Guests appreciated the great choice of fresh vegetables, family-friendly play areas, and genuinely welcoming staff members who made their celebrations extra special.

What people talk about most

Staff

Consumers find staff experiences varied, with many reviewers praising attentive, friendly, and helpful team... See more

Service

Reviewers express mixed feelings about service, as many customers experienced extremely slow waiting times,... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply contrasting opinions on their... See more

Product

Clients share ambiguous opinions on product experiences, with reviewers reporting contrasting impressions... See more

Location

Customers consistently note ambiguous experiences with location, sharing mixed feelings about visiting... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We booked a table for 17 people for a birthday meal and when we arrived we were greeted with a manager to say just so you know we need this table back by 2pm we were a little upset by this because the... See more

Rated 2 out of 5 stars

Staff are rude in Telford, Kettering. Not welcoming at all. Food is mediocre had both breakfast and carvery there and food was luke warm. Service level non existent with the exception of one young l... See more

Rated 3 out of 5 stars

Attended today for our Christmas dinner. This is our 3rd year in a row. Previous 2 years were great - staff, atmosphere and food quality. Today was not as good - staff were great - h... See more

Rated 2 out of 5 stars

Xmas day meal was very poor. Brussels were like bullets, was that spearmint instead of ordinary mint? I couldn't eat the food after putting that stuff on it, I love mint normally. Beef was very rare a... See more


Company details

  1. Restaurant
  2. Bar
  3. Brewery

Information provided by various external sources

Enjoy more of what you love - classic pub food at great value prices. Brewers Fayre, the perfect pub restaurant to visit with family and friends


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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1-star

No history of asking for reviews

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2.5

All reviews

(1,501)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Brewers Fayre Hinckley!

Brewers Fayre Hinckley!
Been in this evening and over an hour for a burger to come out! Gave up on the dessert!! Wasn’t even that busy! No meal check! Sat and looked at dirty tables most of the evening! Absolutely shocking!! Staff walking past tables and ignoring the customers! Awful service.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

brewers fayre Barry

Just had a meal at Brewers fayre Barry, thankyou, had offer through 2 for 1 main meals, staff pleasant and helpful, food hot and tasty, thanks again

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Went today to kingslynn and went to the…

Went today to kingslynn and went to the bruwer fair freebrdge farm absolutely disgusting ordered the mixed grill steak like rubber eggs rock hard and burnt grilled tomato burnt and still hard, even with their offers not worth a penny there are plenty of restaurant to visit in and around but if I was you stay awake from this one.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend!

I took my girls to enjoy the soft play area which they did! But when it came to lunch it’s a big no! Firstly I ordered our meal that’s fine and paid for them. but then the guy had forgotten to order even one of my daughter’s meals! Then had the cheek to ask me to go back up and pay for it even though I had just sat and explained my other daughters meal was horrible I wouldn’t have even ate the burger myself! Literally bland as anything and could only taste charcoal off it! Baring in mind my other daughter had this also. Plus they had forgot the peas for there meals also. Plus on there website it says 25% off meal… and kids eat free… we got the 25% off but he still charged me the kids meal and I explained online it says this.. and basically got told no… even though it actually does! Would not recommend at all and we for one will not be returning!

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Great value breakfast

Great value breakfast, good selection available, everything was nice and equipment easy to use, staff were friendly. Well done D and D at Bideford.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

En route to Birmingham from Newcastle…

En route to Birmingham from Newcastle we took a random break at Alfreton (near Derby) Brewers Fayre. What a great place! Smashing food, (falafel n salads for adults, sausage n chips and spag bol for grandsons) play area was well stocked with colouring equipment and a spacious soft play. Our server Jennifer was really lovely, friendly and helpful. I recommend an hour or so here. We will be returning☺️

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff Betty southsea

Wanted to share how amazing Betty the hostess was at the southsea venue .
Our family was staying at the Premier inn on site and booked the stay/ eat deal. Food was the usual standard and good value for money.
It was the very busy easter weekend.
But Betty made us feel welcome .new all the offers on .was friendly to our little boy .I did ask if she ever went home as she was there late the nigth before and was there for the breakfast too. She said unfortunately they were short staffed .
I do hope that the brewers fayre brand value there staff and and appreciate all the hard work they do .

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service at Aire and Calder…

Great service at Aire and Calder Brewers Fayre went for a family meal. The food was very nice served quickly. My main point was how nice and helpful the staff where, so nice and kind they couldn't do enough to make it a nice occasion. It was my wife's birthday and they went above and beyond. Thank you for making it a great day.

4 April 2026
Unprompted review
Rated 2 out of 5 stars

Over cooked and very slow service

Went today to The Marina, Hinckley, they seemed to be very short staffed. We ordered at the bar and then waited over 40 minutes for our meals to arrive. Everything arrived over cooked and very dry.
I have been a regular customer of The Marina since it opened, but slowly each visit the standards are getting lower, I think I will have to find a new location for my lunches.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Bideford Devon

Would like to say went to Brewer Fayre for meal. The staff were friendly intentive. The food was awful.the fish chips were not good quality the fus batter was was soggy was not cook hiw should be. I had the chicken curry the chicken was really chewy had a weird texture . I shaw was not cook. I chef i now foid should came out. No one around to say there was problem with the food. So tjousend this on the views. This is in bideford. Been there before had something different that was lovely. This time i do not rate it . Its O mark .

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Won’t hurry back

Never been to a brewers fayre so didn’t know what to expect..
When arriving I thought it’s busy that’s a good sign..
We were seated quick and went up to order at the bar. No one is sight. Eventually someone came and took our order - 2 Sunday carvery.
We went up to the carvery and a young lad was on his mobile phone and eating and didn’t look up.. he then asked what we would like and starting cutting really big thick slices of meat.
All the vegetables looked edible. First couple of mouthfuls it was like eating a cigarette ash tray a horrible smoke after taste. I suddenly realised it was the gravy and unfortunately I have covered most of my meal with it.
We had refillable drinks which was a god send to wash away the taste away.
We ordered desserts they took about 30mins to arrive and the same lad who served us the carvery brought them to us and chucked the spoons down on the table.
My partner ordered a sundae but it was half full and my chocolate brownie was bite size and cut in half.
Overall experience slightly disappointed
Brewers Fayre, Exeter

29 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it -1 I would have.

If I could give it -1 I would have.
We went to the Hayle “restaurant” and it was very poor. We had a table booked for the start of the carvery service and there was food all over the floor already. Which in hindsight I see why as it’s uneatable.
The only way I can describe it was worse than school dinner meals from the 80’s. I’m guessing it was 90% microwaved. Definitely not a fresh carvery. I will never go back.
I can’t believe they are actually still open and charging people to eat the “food”
AVIOD!!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Brewers fayre Dagenham.

Brewers fayre Dagenham.
checkers corner.
We went there on Mother’s Day and found out our booking didn’t confirm. Racheal the manager or assistant manager was so helpful. She found us a table even though being very busy. We were put on a small table that was fine as we didn’t book so anything was amazing, but someone cancelled and she came and moved us onto a bigger table. She was amazing and made a day that could have ended in disaster a lovely evening.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Soo tasty

Went to the one in llansamet. Came in got served very polite. Ordered burgers and chips. One normal burger one big. Omg everything was so tasty. I would recommend. I shall be here again!

24 March 2026
Unprompted review
Rated 4 out of 5 stars

Went to gordano gate (brewers fayre)…

Went to gordano gate (brewers fayre) portishead to have a Sunday roast. Hectic as it was people walking around with their plates after getting roasted veg from self service, children becoming noisy, no organisation whatsoever. Eventually after 45 minutes wait helped ourselves what was left plus cold gravy.
Great place in week days ordinary menu, but don’t bother with SUNDAY ROAST.

22 March 2026
Unprompted review

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