Boxie24 Storage Reviews 

My goods are available whenever i need them and when i want them picked up, it happens with minimal fuss. The guys who who pick up and deliver are always courteous, especially Michael who helps coordinate and organise. Great job boxie 👍🏻👍🏻👍🏻

I had a great experience with this company. Their customer service is also Swift and a welcome surprise that it is easy to get hold of a real person. In my case Michael helped me super well with what I needed and they picked up all the stuff I needed to store quickly. Can recommend!

The company collects and handles everything with care. Moving process was so much easier. Michael made a lot of effort, thank you for everything

the service is very easy and very good. they come pick up your stuff, you pay only for what you actually need and bring the stuff back to you.
You can ring them easily.
Really, no complaints and highly recommend.

I loved the experience. It was so nice not to hold on to a ton of boxes after moving, and the box quality was great! We used some paper boxes with BOXIE plastic boxes. Few of the paper boxes broke because we moved on a rainy day.
I wish I rented more boxes from here.

It was very easy to arrange the pick up, team was very responsive and Michael was very friendly on the phone.

I had a great experience with Boxie24 Storage Containers. The whole process was smooth, simple, and very convenient. A special thanks to Michael, who was always available to answer my questions and help whenever I needed it. Overall, excellent customer service and a very good storage solution. I would definitely recommend Boxie24 to anyone looking for safe and hassle-free storage!

It was super easy to organize it!
In one day I made the request through the website, the next they called me to confirm if the storage size was indeed good enough for the amount of things I had and we agreed on a time of collection. I put my billing information and the next week (on the day I wanted it) they came by. Everyone, from the email, to the phone and to the drivers were polite, on time and easy to talk to. I would book it again!

Setting everything up with Boxie was super easy and smooth. Michael was extremely informative and helpful throughout the whole process. I’ll definitely be recommending them to friends, it saves so much time and makes everything stress-free.

I appreciate the help and support I got from the customer service. I got considerable discount. The team was also professional and on time.

Sales and Customer service were commendable for their efficiency and reliability. will definitely use their service again!

Timely and effortless collection of my goods.

They were reliable and called in advance before picking up and delivering

I had a really smooth experience with BOXIE24 from start to finish. The entire process — booking, pickup, storage, and return — was well organized and completely stress-free. Communication was clear and timely, and everything happened exactly as agreed.

A special thanks to Michael, who was extremely helpful, responsive, and professional throughout. He made sure all my questions were answered quickly and ensured the whole process went seamlessly.

The pickup and return team were friendly and efficient, and the pricing is very competitive for the level of convenience provided. If you’re looking for a reliable and hassle-free storage solution, I would definitely recommend BOXIE24.

Boxie24 truly takes the worry and effort out of a big move. Their free collection is a great service that builds trust when storing with them. Their delivery is also well done, and reasonably priced. I had a small issue about being informed about time when collecting, but I suspect that was because of the busy holiday period. Michael gives good advice, responds quickly and arranges everything smoothly. George and the delivery crew were patient and handled everything perfectly. Will definitely recommend! Thank you.

I have had a very bad experience. I stored a set of items (among which several boxes and a bike) for a few months, with the aim to eventually transport everything from The Netherlands to Spain. I arranged the pick up and transportation of all my items with an external agency, given I needed to move all my things to a different country. On the day of the pickup, Boxie24 couldn't find my bike. So, the delivery agency had to pickup everything else and leave. On the same day a few hours later they searched and found the bike in a different location. But it was too late for the delivery agency who had already left. I asked Boxie24 to pay a refund for the cost I would encounter to transport the bike to Spain. I know Boxie24 by policy only covers transportation within the country, but I had already paid a considerable amount of money to arrange the delivery to Spain and I didn't want to pay twice the same amount because of a mistake that was out of my control. Both the person via email and the agent on the phone were completely unhelpful. In particular, I found the person over the phone so rude. They kept telling me "you chose to transport all your things to Spain." Yes, I did, and I also paid for the service, which I wanted to pay once given how expensive it is. They offered me 50 euros refund, when the cost to transport all my things to Spain was 30 times that amount!! The guy over the phone did not offer me any alternative solution, nor the person over email. Completely useless and unfair. I still can't believe they would not offer a more decent solution for a mistake that was their responsibility. I highly discourage anyone to use this service.

UPDATE

The issue was only 'resolved' because of the kindness and flexibility of my external delivery driver, not because of Boxie24’s systems. Had the driver left and not been keen to pick up the bike on a different time, I would have faced massive additional costs for a mistake that was entirely on Boxie's side.

My review reflects the stress of being told an item is missing during an international move and the rude, dismissive attitude of the staff on the phone. A 50€ offer doesn't account for the cost for the delivery and the hours of crisis management I had to do from another country because the team couldn't locate at the time of pickup a bike that was supposedly just in the stall.

The Customer service was helpful and reactive to our questions before signing the contract. The pick up went very well, staff is efficient and nice.

At short notice (8 days) and from the UK, we had to arrange a partial house removal and storage in NL. A stressful time, but a phone call to the helpful Michael (impeccable English of course) reassured us and we liked what we read about the company and their system. Once in NL we managed to get everything packed in 2 days and ready for collection. The guys arrived on time and were pleasant and efficient in loading our items on to pallets and into their van. We received a courtesy call one week later to check we were happy. I have no hesitation in recommending them from my experience. I rarely give 5 stars for reviews and couldn't give 4.5 so the fifth star will be awarded at the end of the storage period when we successfully receive our belongings back.

Boxie24 Storage picked up our boxes, as agreed, and stored them for seven months. The monthly payments were as agreed upon. They delivered the boxes back to us on the date and at the location we requested, and helped us carry them inside the building. Great service!

They were super helpful. It was so easy and fast an appointment to make. Then on the day of pick up they called 1 hour before to Check of I am available they arrived just on time and super quickly completed the task. Thanks a lot . I am sure the Return delivery will be that smoothly. Highly recommend