Fantastic and welcoming experience from first views to reserving. Explains everything clearly and fabtastic with our 2 children as well. The show houses made us want to switch from a potential other b... See more
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Review summary
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Great experience with Bovis Homes ⭐⭐⭐⭐⭐ We’ve had a really positive experience with Bovis Homes so far. The sales team have been helpful, professional and approachable throughout the process, and w... See more
Company replied
We had visited Bovis Homes at Whiteley Meadows on two occasions, one before we sold our house and the second once our house was STC. We met with Matt Morrison, whom we felt offered us the best custome... See more
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We called today at the Hollingworth Lake development. We were greeted by the super friendly Rhrodri. He was extremely informative, he quickly and very concisely gave us a good overview of the Cypres... See more
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Company details
Written by the company
At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services
Contact info
New Ash Green, United Kingdom
- www.bovishomes.co.uk
4.5
Excellent
925 reviews
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One disaster after another with this…
One disaster after another with this bunch of cowboys. Bob the builder could have done a better job ! They turn up to repair things, wrong door, no kitchen plinth, wrong panels. Ongoing issues since purchase. Avoid and dont purchase from them.
31 July 2025
Unprompted review
Reply from Bovis Homes
Hi Vanessa,
Thank you for sharing your feedback, and we are very sorry to hear about the difficulties you have experienced. The issues you have described including incorrect items, missing components and repeated visits do not reflect the standard of service we aim to provide, and we understand how frustrating this has been for you.
We take situations like this seriously and will be contacting you directly to review what has happened and ensure the correct repairs and parts are arranged without further inconvenience.
Your feedback helps us improve, and we hope we can restore your confidence in us.
Kind Regards
Kobi
Bovis Homes
Our Bovis Home
We are currently in the process of buying a Bovis home with the support of Dawn.
Dawn has been unbelievably helpful with assisting us to make our purchase as smooth as possible. She has been very efficient, quick in communication and nothing is to much trouble.
29 March 2026
Unprompted review
Reply from Bovis Homes
Hi Connor,
We're happy to hear that you've had such a positive experience. We appreciate your kind words regarding the support you've received. It's great to know the assistance has been helpful during your purchase.
Kind Regards,
Kobi
Bovis Homes
Amazing staff help
29 March 2026
Reply from Bovis Homes
Hi Noah,
Thank you so much for your wonderful feedback. We’re delighted to hear that our staff were able to help you and that you had such a positive experience. Your kind words mean a lot to the team. We look forward to assisting you again in the future.
Kind Regards,
Kobi
Bovis Homes
Rhodri has been amazing from the first…
Rhodri has been amazing from the first point of contact. He has made the whole buying process nice and easy for us and we would highly recommend!
29 March 2026
Unprompted review
Reply from Bovis Homes
Hi Ryan,
We're happy to hear that your buying process was nice and easy! We appreciate your recommendation and are so glad that you had an amazing experience.
Kind Regards,
Kobi
Bovis Homes
Hollin Bank
I wanted to share some positive feedback about my experience with Bovis Homes, particularly the reservations process, which was handled exceptionally well by Rhodri.
From the very beginning, Rhodri made the entire process feel straightforward and stress-free. He was approachable, knowledgeable, and always willing to take the time to explain each step clearly. Reserving a new home can often feel overwhelming, but his professionalism and attention to detail really put me at ease.
Communication was excellent throughout Rhodri kept me informed, responded promptly to any questions, and ensured everything progressed smoothly. His friendly and supportive approach made a real difference and gave me confidence that I was in good hands.
Overall, the reservations experience exceeded my expectations, and Rhodri is a real credit to Bovis Homes. I wouldn’t hesitate to recommend both him and the company to anyone considering buying a new home.
29 March 2026
Unprompted review
Reply from Bovis Homes
Hi Patrycja,
We're happy to hear that the reservations process was straightforward and stress-free. We appreciate your positive feedback regarding the clear communication and support you received. It's great to know that your experience exceeded expectations. Thank you for recommending us!
Kind Regards,
Kobi
Bovis Homes
The staff are very friendly
The staff are very friendly, professional and helpful and went the extra mile. Highly recommend
27 March 2026
Reply from Bovis Homes
Hi Mr Ashton,
We appreciate you sharing your wonderful experience! We're so glad to hear our staff were friendly, professional, and helpful to you.
Kind Regards,
Kobi
Bovis Homes
First time looking at Bovis homes and…
First time looking at Bovis homes and must say very impressed!
We looked at another development down the road and Bovis knocked them out of the park!
The service we received from Rhodri was excellent from initial call to our time with him today! Certainly felt welcome from the minute we stepped into the office!
28 March 2026
Unprompted review
Reply from Bovis Homes
Hi Rachel,
We're delighted to hear you were impressed with our homes! It's great to know our service stood out and that you felt welcome from the start. Thank you for sharing your positive experience with us.
Kind Regards,
Kobi
Bovis Homes
A great morning with Rhodri today!
A great morning with Rhodri today!
Exceptional service all round!
Beautiful homes on a what will be a stunning estate.
28 March 2026
Unprompted review
Reply from Bovis Homes
Hi Christian,
We're happy you had a great morning and that you found our service exceptional. It's great to hear you appreciate the beauty of our homes and estate.
Kind Regards,
Kobi
Bovis Homes
The Sales Bucklers Park
The Sales Team were very helpful and informative. The rseservation was all competed very quickly. The Location was great. The only let down is what is not included in the price ie kitchen dishwahser ,fridge freezer. hence my 4 stars. Hope when I come to want one there will be one available.
20 March 2026
Reply from Bovis Homes
Hi Deborah,
We're happy to hear that our sales team was helpful and the reservation process was quick. We appreciate your feedback regarding the inclusions, and we'll consider it as we move forward. We hope to see you again.
Kind Regards,
Kobi
Bovis Homes
Best customer service ever
We met Lisa at bovis homes potteric edge Doncaster and the rest is history! She's the most warm welcoming lady I've ever met and was such a great help to us. The site is well maintained and the houses are so well built. Our home is beautiful and we're very pleased with our purchase, highly recommend dealing with Lisa, you won't regret it! Absolute asset to Bovis
27 March 2026
Unprompted review
Reply from Bovis Homes
Hi Sophie and Simon,
We're happy to hear about your positive experience at Potteric Edge in Doncaster! It's great to know that our team made the process enjoyable and that you are pleased with the quality of your new home. Thank you for your recommendation!
Kind Regards,
Kobi
Bovis Homes
Fantastic very helpful staffs.
27 March 2026
Reply from Bovis Homes
Hi Abdul Majeed Ashick Jaheer,
We appreciate your kind words! We're happy our staff was helpful during your visit, and we thank you for your feedback.
Kind Regards,
Kobi
Bovis Homes
Lovely experience
It was really nice and easy specially with Jennifer Miah what a lovely sales lady
26 March 2026
Reply from Bovis Homes
Hi Nazakat,
We're so glad you had a nice and easy experience. It's wonderful to hear that our sales team made your visit so pleasant!
Kind Regards,
Kobi
Bovis Homes
It was a very good house to live in…
It was a very good house to live in with family but was bit far away from city centre as my children would get difficult to cope with schools/colleges as currently they are studying.
I found Sales agent Rod, very helpful and supportive.
I appreciate his help
Thanks
Subqatgeen
20 March 2026
Unprompted review
Reply from Bovis Homes
Hi Subqatgeen,
We're glad you found the house suitable for family living and appreciate your feedback regarding the location. We're also happy to hear that the agent was helpful and supportive during your experience. Thank you.
Kind Regards,
Kobi
Bovis Homes
Gavin was super helpful and took his…
Gavin was super helpful and took his time to introduce us to the development, explore options and show us round to help us get a feel of the place. We really appreciated it, thanks so much!
14 March 2026
Unprompted review
Reply from Bovis Homes
Hi Olo,
We're happy to hear that you found the introduction to the development helpful and that you appreciated the time spent exploring options. Thank you so much for your positive feedback!
Kind Regards,
Kobi
Bovis Homes
Very friendly staff and service
25 March 2026
Reply from Bovis Homes
Hi Ian,
We're glad you found our staff and service friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Kobi
Bovis Homes
We had a great experience when buying…
We had a great experience when buying our first home, the whole process was smooth and all in good timing for when our baby girl arrived early and on the same day we got the keys!
Ami was amazing and John the site manager was great and both so friendly.
Highly recommended.
Alfie & Kirsty
31 October 2025
Unprompted review
Reply from Bovis Homes
Hi Kirsty,
We're happy to hear that your first home-buying experience was smooth and well-timed for your baby girl's arrival! It's great to know that our team's friendliness and support were helpful. Thank you for your recommendation.
Kind Regards,
Kobi
Bovis Homes
The team at Walstead Park
The team at Walstead Park have been, and continue to be, very helpful and professional
20 March 2026
Reply from Bovis Homes
Hi John,
We appreciate you taking the time to share your positive experience. We're so glad to hear our team has been helpful and professional!
Kind Regards,
Kobi
Bovis Homes
Rhodri and Claire were super helpful
I visited with my partner today looking to buy a new home at Hollin Bank. Rhodri and Claire were our salespeople and were extremely welcoming and helpful.
23 March 2026
Reply from Bovis Homes
Hi Jacob,
We're happy to hear that you had a welcoming and helpful experience while looking for a new home. Thank you for sharing your positive feedback with us.
Kind Regards,
Kobi
Bovis Homes
Wendy was extremely knowledgeable and…
Wendy was extremely knowledgeable and friendly. She was able to answer all my questions and reassure me at different points of my visit. It was really lovely to spend time talking to someone who actually wanted to listen and talk!
8 March 2026
Reply from Bovis Homes
Hi Kelly,
We're happy that you found the interaction so helpful. It's great to hear that the support provided was reassuring and informative, and that you felt heard. Thank you!
Kind Regards,
Kobi
Bovis Homes
Very engaging and knowledgeable about…
Very engaging and knowledgeable about the new builds and the estate.
22 March 2026
Reply from Bovis Homes
Hi Alan,
We're happy to hear that you found our team member engaging and knowledgeable. Thank you for your positive feedback about your experience!
Kind Regards,
Kobi
Bovis Homes
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