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Boston Proper Reviews 940

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TrustScore 4 out of 5

4.1

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made, durable, and maintain their appearance even after washing. Many appreciate the unique and stylish selections, often receiving compliments when wearing the company's clothing. People also find that most items fit true to size, making it easier to find the right fit. However, some people were dissatisfied with aspects of their orders, mentioning issues such as delayed shipments, incorrect items being sent, or problems with gift codes and reward programs. Additionally, some reviewers felt that the prices were a bit high, especially for certain materials, and a few noted inconsistencies in sizing across different garments.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of clothing, with... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Price

Reviewers mention ambiguous feedback about price. While some customers find prices reasonable and fair,... See more

Website

Users describe ambiguous interactions with the website. While some customers praise the website for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

Boston Proper carries high end looks, & quality. Many times I'm asked where I got XYZ from, I'm reluctant to tell them for fear they'll steel my thunder...lol I always look forward to their new col... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories

Contact info

4.1

Great

TrustScore 4 out of 5

940 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice store

Love this store so much. Such classy clothes for women over 60. Nice quality and prices with sales. The only thing I would ask and would make for a better shopping experience is to offer free shipping always.

9 May 2025
Unprompted review
Rated 4 out of 5 stars

It was fast

It was fast. HOWEVER, the site offered to send me a code for a discount and it NEVER SENT THE CODE.
I've had an issue last year with BOSTON PROER where you advertised shoes on sale but when I ordered them, they were back to full price and you told me that the sale ended.False Advertising from my perspective!!

9 May 2025
Unprompted review
Rated 3 out of 5 stars

Poor customer service communication

Poor customer service communication. I'm happy to say that after numerous emails they finally resolved ny issue by providing me with the correct size and colors. I would continue to shop with them due to the various styles and materials.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Love the quality and honest sizing of…

Love the quality and honest sizing of their clothing. I would love to see slightly longer styles with higher necks or turn around styles to make them modest when needed. I’m taller and long waisted so not every item looks great.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Love the rewards

Love the rewards, but I feel shipping should be free. If other companies can offer free shipping, why can’t Boston Proper????

30 April 2025
Unprompted review

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