Boston Proper Reviews 940

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made, durable, and maintain their appearance even after washing. Many appreciate the unique and stylish selections, often receiving compliments when wearing the company's clothing. People also find that most items fit true to size, making it easier to find the right fit. However, some people were dissatisfied with aspects of their orders, mentioning issues such as delayed shipments, incorrect items being sent, or problems with gift codes and reward programs. Additionally, some reviewers felt that the prices were a bit high, especially for certain materials, and a few noted inconsistencies in sizing across different garments.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of clothing, with... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Price

Reviewers mention ambiguous feedback about price. While some customers find prices reasonable and fair,... See more

Website

Users describe ambiguous interactions with the website. While some customers praise the website for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

Boston Proper carries high end looks, & quality. Many times I'm asked where I got XYZ from, I'm reluctant to tell them for fear they'll steel my thunder...lol I always look forward to their new col... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.1

Great

TrustScore 4 out of 5

940 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Scan to Shop

Just ordered the Zip Detail Linen Collard Shift dress in Navy. It looks so comfortable and cute!! I clicked the Scan to Shop QR code on the back of the catalog and it was super easy!!!

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Where Class Meets Trend

I love the classy, subtle, yet trendy styles at Boston Proper. Their clothing strikes the perfect balance between elegance and modern fashion—always chic without being over the top.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

I called to cancel order 2 minutes after the order was completed not realizing that the credit card that automated was incorrect. After calling Boston Proper right away they said they cannot cancel the order with the understanding that I would reorder with a different credit card, and they declined that request. Bad customer service.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

The quality

The quality, variety and stylish unique designs available with pretty consistent sizing! Great customer service as well!! I've been a customer for years and it's so good to see they've amped up their quality and designs once again!!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Be the highlight in the crowd!!

Boston Proper has beautiful, quality clothes that are unique, fashionable, and flattering. They have a wonderful selection for all aspects of living. I constantly have compliments on what I'm wearing. I've been buying from BP for years.

18 May 2025
Unprompted review
Rated 4 out of 5 stars

Pant Inseam Options

Noting the varied ages of your customers, provided range in styles work well for an array of preferred wardrobe choices. Need more pant inseam options for 'slightly' taller women, i.e. 5'8 to 5'10; not a big fan of hems above the ankle.

Work-around suggestion may be to allow a bigger hem or cuffs to allow alterations 'as needed'.

17 May 2025
Unprompted review

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