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Boston Proper Reviews 941

•
TrustScore 4 out of 5

4.1

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made, durable, and often last for many years. Many appreciate the unique styles and selections, finding pieces that are both on-trend and classic, ensuring they won't see others wearing the same outfits. Reviewers also find that most items fit true to size, making it easier to find suitable clothing. However, some people mentioned that prices can be high, and they often wait for sales to make purchases, especially given shipping costs for orders under a certain amount. A few other people also felt that the sizing could be inconsistent, and some experienced issues with order delivery, including delays or incorrect shipments. Additionally, some customers were dissatisfied with the restrictions on using reward points only for full-priced items, which they felt devalued their loyalty.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, stylish, and... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Price

Users describe ambiguous interactions with price, with some finding prices to be fair and even affordable for... See more

Website

Consumers find the website experience to be ambiguous, with some expressing satisfaction with its ease of use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

BP always has great sales! I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware tha... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories

Contact info

4.1

Great

TrustScore 4 out of 5

941 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

All Point Bulletin "Plus Size Wanted"

Your merchandise are quality and unique, but you need to expand your sizing to plus size. I only make order when I really like the item and it fit comfortable. That fact that plus sizes are not available stop me from making many purchases from Boston Proper.

29 April 2025
Unprompted review
Rated 4 out of 5 stars

Customer Care A+

I was uncertain about dress sizing and called customer service. The person who answered was wonderful. I did not note her name(my mistake). She was clear with her advice and knowledgeable about the clothing. Thanks

25 April 2025
Unprompted review
Rated 4 out of 5 stars

Reluctant online shopper

Recommended by a stylish acquaintance. For an old hiker, biker, climber, I like feminine attire. I bought a couple things to wear to church and a welcome reception for a wedding in Peru.
I’m a reluctant online shopper, due sizing/fit and the ease of return.
Looking forward to receiving my first purchase.

25 April 2025
Unprompted review
Rated 4 out of 5 stars

Bad return process

Quality of clothes is great.
Your return policy is not well built. You need to figure out how to provide a prepaid label at least and free returns at best. It is a major turn off unfortunately.

BUT because the clothes are really nice I will keep shopping.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Love shopping at Boston Proper

Love shopping at Boston Proper. The selection of all of the items is very expansive. The prices are very good and they are great when you have a discount code. The quality of all the items I purchased is excellent. Definitely deserve a 5 star review

22 April 2025
Unprompted review

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