Timon was the audiologist at Boots, Robin Park retail park, Wigan. He was very polite & courteous during my hearing test. He was very thorough in explaining the process of the test & options open to... See more
Location
Switch location37 Loire Drive, WN5 0UH Wigan, England, GB
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See what reviewers are saying
Early days but I’m impressed with the whole process and the professionalism of Ayesha, the audiologist.
Very kind and caring consultants at both branches of Boots I attended, at Wigan and Warrington. Thorough examination of both ears and microsuction, then a very intensive audio exam to determine my le... See more
I am very happy with the service I have received and every thing as been explained in an expert manner I was made to feel real at ease
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
37 Loire Drive, WN5 0UH, Wigan, England, United Kingdom
4.3
Excellent
12 reviews
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A different world. Never realised you can hear birds!
Early days but I’m impressed with the whole process and the professionalism of Ayesha, the audiologist.
30 April 2025
Very.knwledqeable.and.so.friendly
11 February 2025
Very helpful explaining all the options…
Very helpful explaining all the options available to me with my condition
31 January 2025
Was patient explained what she was…
Was patient explained what she was doing very good 👍
23 October 2024
The audiologist took her time to…
The audiologist took her time to explain what was happening and to make I knew how to put the aids in place
25 September 2024
Friendly and clear information given…
Friendly and clear information given and very helpful
10 May 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Complete disregard for customer care…
Complete disregard for customer care and satisfaction. Cancelling my appointment less than 12 hours before it’s due for the fitting of hearing aids. The hearing aids cost close to £4000 and the service I’ve received is despicable. So despicable I have cancelled the entire thing and I will take my business elsewhere. Your customer care text team yes text!! said you can ring us if you want to. How about you ringing me! diabolical service
23 April 2024
Reply from Boots Hearingcare - Wigan
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Found Debbie the audiologist very…
Found Debbie the audiologist very helpful. She was able to put me at ease and went through everything with me
25 February 2024
Very kind and caring consultants
Very kind and caring consultants at both branches of Boots I attended, at Wigan and Warrington. Thorough examination of both ears and microsuction, then a very intensive audio exam to determine my level of hearing loss. I have unilateral hearing loss and my consultant was able to determine that I had some residual activity in my deaf ear and gave me a GP referral to have this investigated further.
5 December 2023
Timon was the audiologist at Boots
Timon was the audiologist at Boots, Robin Park retail park, Wigan. He was very polite & courteous during my hearing test. He was very thorough in explaining the process of the test & options open to me. A demonstration of a hearing aid was given with Bluetooth connection to my phone. He allowed me time to walk around the store wearing the aids to get an experience of noise and clarity, also trying out my Bluetooth connection with a phone call. I was very impressed with the service.
22 March 2023
I am very happy with the service I have…
I am very happy with the service I have received and every thing as been explained in an expert manner I was made to feel real at ease
8 February 2023
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