Comprehensive hearing test, audiologist polite, knowledgable and explained things clearly. My hearing has improved since upgrading from an NHS hearing aid
Location
Switch locationBoots Opticians, 17 Kings Street, TW1 3SD Middlesex, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gary was really helpful, explaining everything, including the science, clearly and in detail. I was confident he'd find the best solution. Seen on time.
priya was very friendly and professional at the same time. She clearly explained test results and the various alternative options.
It was clear and helpful. Thank you.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 17 Kings Street, TW1 3SD, Middlesex, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful, friendly experience
Gary was really helpful, explaining everything, including the science, clearly and in detail. I was confident he'd find the best solution. Seen on time.
A good professional experience.
My appointment was very well conducted and explained, especially with the fitting and handling of the hearing aids. The young lady was helpful and professional and spent time to ensure a successful meeting.
priya was very friendly and Professional
priya was very friendly and professional at the same time. She clearly explained test results and the various alternative options.
Excellent advice.
Excellent advice.
Audiologist spent time making sure I was happy and gave plenty of opportunities to ask questions.
Great improvement to my hearing
Comprehensive hearing test, audiologist polite, knowledgable and explained things clearly. My hearing has improved since upgrading from an NHS hearing aid
Great service and care
The hearing test,which lasted an hour was the most thorough I’d had despite being more than partially deaf for over 10 years.
The hearing aid that I was then offered,which had been tuned to my hearing opened ups whole new world of sound that I had not experienced for years
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




