Boots Hearingcare - Port Talbot Reviews 14

TrustScore 4.5 out of 5

4.3

Boots Opticians, 6 Aberavon Shopping Centre, SA13 1PB West Glamorgan, Wales, GB


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See what reviewers are saying

Rated 3 out of 5 stars

This is a mixed review. I had previously had an appointment with the Bridgend branch, and they cancelled on the day. As a result, I was reluctant to book a further appointment in Bridgend. I booked... See more

Rated 5 out of 5 stars

Really good person doing the hearing tests, very knowledgeable and took time to explain the results and my options going forward. Very good hearing aid products on offer which were delivered quickly a... See more

Rated 5 out of 5 stars

I have been using hearing aids for 50 years, and been to many different company's including NHS. When I went to Boots in Port Talbot and met Nadia was very pleased with the way she explained the way... See more

Rated 5 out of 5 stars

Nadia, the audiologist has been superb. I had bought my previous hearing aids from specsavers but their after sales service was abysmal. Boots has given me excellent service.


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 6 Aberavon Shopping Centre, SA13 1PB, West Glamorgan, Wales, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 3 out of 5 stars

This is a mixed review.

This is a mixed review. I had previously had an appointment with the Bridgend branch, and they cancelled on the day. As a result, I was reluctant to book a further appointment in Bridgend.
I booked an appointment with the audiologist in Port Talbot. She was great and I ordered a pair of invisible hearing aids. However the appointment to have them fitted tomorrow has been cancelled, which is so disappointing. I rearranged work commitments. I am hoping that the rearranged appointment will not be cancelled.

28 August 2024
Rated 5 out of 5 stars

Really good person doing the hearing…

Really good person doing the hearing tests, very knowledgeable and took time to explain the results and my options going forward. Very good hearing aid products on offer which were delivered quickly and set up and explanation of how to use them was really good. Very good exoerience

7 March 2023
Rated 5 out of 5 stars

I have been using hearing aids for 50…

I have been using hearing aids for 50 years, and been to many different company's including NHS. When I went to Boots in Port Talbot and met Nadia was very pleased with the way she explained the way things worked, and very professional. George.dodds 15/02/2023

7 February 2023
Rated 5 out of 5 stars

Excellent service

Nadia, the audiologist has been superb. I had bought my previous hearing aids from specsavers but their after sales service was abysmal. Boots has given me excellent service.

9 December 2022

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