I booked my first appointment on line which was easy to do. I was seen on time and the whole process explained to me in detail. The thorough 75 minute hearing assessment was 3 weeks later. Again I... See more
Location
Switch locationBoots, 10 High Street, GU32 3JE Hampshire, England, GB
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The audiologist Sarah was so kind, gentle, professional and helpful. She was an absolute angel and helped my nervous Mum embrace hearing aids for the first time. Awesome!
Sarah was amazing. Given mums complications, she really thought through the best course of action. She was very professional and showed real consideration for getting the best outcome.
A very thorough hearing test with a good explanation of the results. Ended up investing in a sophisticated hearing aid, which has helped improve daily life.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 10 High Street, GU32 3JE, Hampshire, England, United Kingdom
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Excellent!
Excellent service
Excellent service - Rhys was really helpful and took time to explain things.
A very thorough hearing test
A very thorough hearing test with a good explanation of the results. Ended up investing in a sophisticated hearing aid, which has helped improve daily life.
The service was really good
The service was really good, and Mr. Williams was very helpful in advising the right hearing aids for my needs.
Very professional
Very professional, answered all my questions, felt at ease throughout
High quality service.
Excellent attention to detail, close attention to my needs and exceptionally friendly service
The audiologist Sarah was so kind
The audiologist Sarah was so kind, gentle, professional and helpful. She was an absolute angel and helped my nervous Mum embrace hearing aids for the first time. Awesome!
Sarah was amazing
Sarah was amazing. Given mums complications, she really thought through the best course of action. She was very professional and showed real consideration for getting the best outcome.
Great service by a very knowledgeable…
Great service by a very knowledgeable and professional advisor
I booked my first appointment on line…
I booked my first appointment on line which was easy to do. I was seen on time and the whole process explained to me in detail.
The thorough 75 minute hearing assessment was 3 weeks later. Again I was seen on time with the Audiologist who set me up with temporary hearing aids to trial in the town.
The next day I was fitted with my new aids which are comfortable and a vast improvement, and I know that if I have any problems I just need to pick up the phone. At all times the Audiology team were very pleasant and took time to ensure that I was happy with the service.
Excellent customer service
Clear, thoughtful and thorough. Excellent customer service.
Efficient and speedy service by experts
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