My elderly mum needed a hearing test & was quite nervous about it, plus she lost my dad recently after 65 years together, who had always accompanied her everywhere. Paige was so kind, understanding &... See more
Location
Switch locationBoots Opticians, 20 Station Road, BH25 6JX Hampshire, England, GB
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Paige at New Mllton was lovely, friendly and professional. The hearing test was very thorough and she explained the results clearly. We were happy to go with her recommendation on the type of hearing... See more
I lost one of the pads on my glasses/My opticians had closed for the Bank Holiday.I tried Specsavers who said they could help but then said they couldn't!! My last resort,on my wife's suggestion,was t... See more
Excellent service, they explained everything before and after the test. Wasn’t expecting the sky high price of private hearing aids but thankfully 0% finance was offered otherwise I could not afford... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 20 Station Road, BH25 6JX, Hampshire, England, United Kingdom
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Excellent service from Paige at New…
Excellent service from Paige at New Milton
Professional and knowledgeable audiology test with no waiting and good equipment and environment. Top class.
Excellent care
My elderly mum needed a hearing test & was quite nervous about it, plus she lost my dad recently after 65 years together, who had always accompanied her everywhere. Paige was so kind, understanding & incredibly competent & knowledgeable. She put my mum at ease & on both visits showed her patience. My mum is delighted with her new hearing aids & very grateful to Paige for her advice & care.
Hearing aids expertly fine tuned
I was seen on time and fine tuning of my new hearing aids was quickly achieved.
Very friendly, helpful staff at New Mllton
Paige at New Mllton was lovely, friendly and professional. The hearing test was very thorough and she explained the results clearly. We were happy to go with her recommendation on the type of hearing aid most suitable.Only downside is that parking can be an issue.
The lady audiologist Paige Kaye was…
The lady audiologist Paige Kaye was very informative,polite and very professional and explained to me the procedure she was carrying out.I was most impressed
Brian Dooley
Excellent service
Excellent service, they explained everything before and after the test.
Wasn’t expecting the sky high price of private hearing aids but thankfully 0% finance was offered otherwise I could not afford them.
Professional & caring.
Staff that helped my aunt was very…
Staff that helped my aunt was very friendly & informative, which made her feel at ease choosing the best hearing aid needed.
Excellent service from boots hearing…
Excellent service from boots hearing care at New Milton
Glasses repair
I lost one of the pads on my glasses/My opticians had closed for the Bank Holiday.I tried Specsavers who said they could help but then said they couldn't!! My last resort,on my wife's suggestion,was to try Boots Hearingcare as I could see glasses. Lucy spent several minutes trying to put new 'pads' in with a colleagues help(Brynn) and finally succeeded.I asked how much and Lucy said 'nothing at all'!! I said they have just added 2 new customers and donated some cash to their desk charity. In this materialistic world it was a rare and generous experience and I want to thank them very much - it made my day!!
No hard sell at all.
Paige, the young lady who I saw was very professional and friendly, she made me feel at ease. There was no pressure to buy at all. She made it clear I was quite free to go away without any obligation to come back. Even after the second longer test she said I could still try going through the NHS.
A knowledgeable professional who…
A knowledgeable professional who explained everything in clear accessible language
first class service from page
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