Very good experience and very nice and friendly audiologist Nadeera , didn't realize how much I couldn't hear , hopefully be back soon to select my hearing aids
Location
Switch locationBoots, 29-30 Somerset Square, BS48 1RQ Bristol, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's quite a daunting thought, knowing that it's time you acquired hearing aids to benefit not only you, but those around you. Boots Hearing Care Nailsea were absolutely marvellous throughout the whol... See more
From beginning to end the service was 5*, Niamh was great explained everything and made it easy, the equipment is doing what it’s meant to do so all good
The team in Nailsea, North Somerset, are friendly, thorough and very efficient. They explain all the options available and the whole experience is excellent.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 29-30 Somerset Square, BS48 1RQ, Bristol, England, United Kingdom
4.2
Great
15 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience
Very good experience and very nice and friendly audiologist Nadeera , didn't realize how much I couldn't hear , hopefully be back soon to select my hearing aids
11 February 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
NOT WORTH THE MONEY
My mother paid £3700 for hearing aids that quite frankly were not fit for purpose they had a 24 month warranty period and I took her back to have them checked and tested dozens of times on each occasion I was told it wasnt the aids it was user error. eventually i took mum to get national health aids which work so much better. I tried calling Boots (no response) so I emailed them to see if we could get some sort of compensation and hand the aids back but again NO RESPONSE - just ignorance really.
not worth the expense.
19 June 2024
Unprompted review
Reply from Boots Hearingcare - Nailsea
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Great service
From beginning to end the service was 5*, Niamh was great explained everything and made it easy, the equipment is doing what it’s meant to do so all good
28 March 2025
The team in Nailsea
The team in Nailsea, North Somerset, are friendly, thorough and very efficient. They explain all the options available and the whole experience is excellent.
8 February 2025
Niam was very good, she explain everything and made sure I understood.
Niam was very good. Explained everything
23 October 2024
Thorough and supportive throughout
I felt listened to with regards to my hearing loss and needs and everything was explained thoroughly throughout the process.
7 September 2024
Niamh was thoughtful
Niamh was thoughtful, clear and helpful and, every step of the way, she checked to make sure I understood.
14 August 2024
Very good and helpful service.
19 July 2024
Excellent service
Excellent service, friendly, kind member of staff- very helpful and knowledgeable.
31 May 2024
Very informative test and interview
It was very informative and I felt well taken care of during the process. I was made to feel very comfortable
12 April 2024
My satisfying trip to Boots hearing care.
having everything explained to me so as to be leaving the appointment with no 'small print' issues that I could not understand.
23 February 2024
Niamh was very helpful and took the time to explain the results and options.
Niamh was very helpful
24 January 2024
It's quite a daunting thought
It's quite a daunting thought, knowing that it's time you acquired hearing aids to benefit not only you, but those around you. Boots Hearing Care Nailsea were absolutely marvellous throughout the whole procedure.
28 February 2023
Excellent service
Excellent service. Very clear instructions on how to use the hearing aids. Very friendly and helpful.
22 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.