The initial test was comprehensive and I purchased a pair of Phonak aids. My next appointment was 3 weeks, during that time I had nothing but issues with one of the devices not connecting to my phone... See more
Location
Switch locationBoots Opticians, 56-62 King Street, ME14 1BW Maidstone, England, GB
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See what reviewers are saying
I have had many hearing tests in my time. In the military (25 years), and in the Police Force as a firearms officer. However this one at Boots has been the most in depth and well explained so far. I u... See more
Clear information on each steps of hearing test and what happens next
Why does a pair of aids of aids cost 6 times the cost of a motor lawn mower I was looking at? Having said that I am pleased with them and Boots sale helped along with interest free finance which was k... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 56-62 King Street, ME14 1BW, Maidstone, England, United Kingdom
4.6
Excellent
37 reviews
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Excellent hearing aids technician
A really positive experience with balanced advice . Thank you
12 April 2025
The initial test was comprehensive and…
The initial test was comprehensive and I purchased a pair of Phonak aids. My next appointment was 3 weeks, during that time I had nothing but issues with one of the devices not connecting to my phone and continually falling out of my ears. Needless to say was not pleased and they were no better than my NHS ones. I was promptly given a refund, I’m now back to finding some rechargeable aids that fit from another supplier.
7 April 2025
Unprompted review
It was all good was told everything and…
It was all good was told everything and very helpful
14 March 2025
Aga was so helpful
Aga was so helpful, answered numerous Q and understood my needs and requirements.
18 March 2025
Excellent service from a knowledgeable…
Excellent service from a knowledgeable and caring professional
17 March 2025
Ease of appointment making
Ease of appointment making, fast and efficient confirmation. Excellent audiologist. Comprehensive explanation.
9 January 2025
Outstanding service.
This was my first hearing assessment and I was very impressed with the service and advice that I was given. The Audiologist, Agnieszka Slowik, was outstanding in both her knowledge and care. I feel that I have been assisted to make the correct decisions and I will have no hesitation in returning for further appointments.
29 October 2024
I would have given 5 stars but there was a problem
I would have given 5 stars but there was a problem with the hearing aids and that means I have to make another trip into town. I cannot fault the young lady that dealt with me and definitely do not blame her for the problem.
20 September 2024
Technician was skilled and helpful
This was my 2nd hearing test as, after being diagnosed with a 'moderate' hearing loss by a local independent hearing test centre, where I was quoted between £5-6K for hearing aids, when I suggested that I needed time to think and to discuss such a large outlay with my husband I never heard from them again.
The Boots technician was attentive, skilled and helpful and offered aids at a far more reasonable price - and with 24 months interest free credit.
7 September 2024
Excellent experience.
The experience I had with the Boots hearing department was excellent. The advisor explained the whole procedure fully and carried out each test professionally. He helped me choose the hearing aids best for me without being pushy.
23 August 2024
The test was well prepared and all the…
The test was well prepared and all the explanations were very clear. I was made to feel comfortable and it was a very relaxed environment and I felt that I was given a suitable number of options
4 July 2024
He was very efficient and took his time…
He was very efficient and took his time in explaining everything
4 May 2024
My consultant understood my hearing…
My consultant understood my hearing issues and was able to offer a solution within my budget.
17 April 2024
Brilliant Service
The audiologist was lovely. Very thorough. Explained the different types of hearing aids available, I then made my choice. Aga explained how they worked, fitted them, set them up to connect to my phone and most of all, ensured that they were comfortable and I was happy with them. Great service, Thank you Aga.
16 April 2024
Overall,pleased with service…
Overall,pleased with service .However,no choice of different makes of hearing aid as shown in their brochure.
6 April 2024
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