Another positive appointment with Shebin in to collect hearing aids and have them set up. Once again everything was demonstrated and explained clearly. It was a shame the actual moulds were not read... See more
Location
Switch locationBoots Opticians, 22 Waterbourne Walk Shopping Centre, LU7 1DH Bedfordshire, England, GB
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See what reviewers are saying
Amazing service by Shebin Joseph. Have seen him a couple of times, makes you feel at ease and comfortable in dealing with my hearing loss and how to ensure that my hearing aids are working correctly... See more
The member of staff was professional and curtious, he was very respectful and new his field well.
Shebin has been so helpful with arranging to get my dad’s hearing aid repaired. I returned to him for my own hearing aids because of the brilliant customer care. Thank you
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 22 Waterbourne Walk Shopping Centre, LU7 1DH, Bedfordshire, England, United Kingdom
4.5
Excellent
15 reviews
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Very satisfied only problem is can’t…
Very satisfied only problem is can’t hear the land line telephone with them
30 May 2026
Amazing service by Shebin Joseph
Amazing service by Shebin Joseph. Have seen him a couple of times, makes you feel at ease and comfortable in dealing with my hearing loss and how to ensure that my hearing aids are working correctly to get the best out my daily life. Excellent customer service. I was very happy with my visit there today
29 May 2026
Unprompted review
Shebin has been so helpful with…
Shebin has been so helpful with arranging to get my dad’s hearing aid repaired. I returned to him for my own hearing aids because of the brilliant customer care. Thank you
21 May 2026
Unprompted review
Shebin ( the audiologist) was very…
Shebin ( the audiologist) was very helpful and provided an excellent service.
22 May 2026
Unprompted review
Very professional
Very professional, friendly team . Excellent communication.
Shebin Joseph always above and beyond when it comes to explain things. Very thoughtful and thorough with his work.
20 May 2026
Unprompted review
Emergency with hearing aid
Popped in , no appointments, as my hearing aid was broken. Lovely young man, Shebin Joseph, made time to see me. He replaced the wires in my hearing aids and showed me how to fit the new filters when necessary. He was so kind and helpful and meant that I didnt have to go to Milton Keynes branch.
20 May 2026
Unprompted review
excellent service
I was able to get an appointment quickly, and received very good service.
Maureen was incredibly helpful with a tricky technical problem. I was unable to pair my aids with my phone, despite the fact that they had worked perfectly well for almost 2 years. Maureen was determined not to be defeated, and the problem was solved.
Thank you very much for your perseverence, Maureen
22 January 2026
Unprompted review
Shebin was very helpful
Shebin was very helpful, knowledgeable and experienced when I visited L.B. for a check up. I appreciated the time given to me to clean, update my aids and retest me. His manner and professionalism was outstanding.
5 November 2025
Unprompted review
Excellent care from Shebin
Fantastic and outstanding service, support and advice from Shebin, such a lovely man. Very friendly and so helpful nothing was too much trouble. Boots … you are very lucky to have such an amazing employee and I really do hope he gets some recognition. We need more Shebin’s in this world!
25 April 2025
Unprompted review
Proficiency
The member of staff was professional and curtious, he was very respectful and new his field well.
6 July 2024
Very professional
Easy to book a convenient time. Very professional check up on my hearing aids. Excellent service.
8 July 2024
Unprompted review
Staff very polite and helpful.
Staff very polite and helpful.
Audiologist explained things very thoroughly
11 May 2024
Helpful staff
The person who carried out the test on me was very helpful and informative on the process and what to expect also he was not pushy with which hearing aids to havehe guided me through the process .
24 February 2024
Another positive appointment
Another positive appointment with Shebin in to collect hearing aids and have them set up. Once again everything was demonstrated and explained clearly. It was a shame the actual moulds were not ready but this was out of their control. Very happy to be able to leave with the hearing aids today with a temporary solution pending the moulds being received.
23 February 2024
I found the appointment very helpful…
I found the appointment very helpful and everything was explained to me a very friendly guy did the examination I had my appointment at boots hearing centre In Leighton Buzzard
29 March 2023
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