Boots Hearingcare - Gloucester Reviews 59

TrustScore 4.5 out of 5

4.7

Boots, 38-46 Eastgate Street, GL1 1PU Gloucestershire, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very nervous about having hearing aids but there was no need thanks to Sam. She was very professional understanding and answered all my questions. My hearing has improved dramatically also life is mo... See more

Rated 5 out of 5 stars

I saw Millie McNeill in Gloucester this afternoon. I can’t recommend her enough. Cheerful, very conpetent and solved my problem very professionally. Thank you Millie. Jill Clay

Rated 5 out of 5 stars

For over 12 months my hearing has deteriorated, after a nasty infection. Being only 53 the thought of hearing aids was quite scary. After my initial free hearing test it was confirmed I had hearing lo... See more

Rated 5 out of 5 stars

I accompanied my 87 year old mum to her annual hearing review /test . We were both immediately struck with the very kind and caring approach of Sam Franklin, Audiologist at Boots . We felt able to ask... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 38-46 Eastgate Street, GL1 1PU, Gloucestershire, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

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Rated 5 out of 5 stars

Millie McNeill at Boots Gloucester…

Millie McNeill at Boots Gloucester Hearingcare was very professional and friendly , Given me lots helpful information during my consultation. I recommend anyone requiring a hearing test to book an appointment with Millie.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I saw Millie McNeill in Gloucester

I saw Millie McNeill in Gloucester this afternoon.
I can’t recommend her enough.
Cheerful, very conpetent and solved my problem very professionally.
Thank you Millie.
Jill Clay

18 April 2026
Unprompted review
Rated 5 out of 5 stars

My First Hearing Test :)

My First Hearing Test :)
I had a great Experience with Sam at Boots Gloucester yesterday. She was friendly and helpful and explained everything fully. Can highly recommend her :)

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Boots Gloucester - amazing

For over 12 months my hearing has deteriorated, after a nasty infection. Being only 53 the thought of hearing aids was quite scary. After my initial free hearing test it was confirmed I had hearing loss. A further hearing appointment was booked to enable more tests to be completed. Gloucester Boots were absolutely brilliant. Explained everything and put me at ease looking at options. I would recommend them 5*

15 December 2025
Unprompted review
Rated 4 out of 5 stars

Helpful professional

Samantha was very clear in how she explained everything. I did feel a bit shocked that I needed a hearing aid but she encouraged me to think over the situation

3 July 2025
Unprompted review
Rated 5 out of 5 stars

New Hearing Aids

I collected my new hearing aids today fitted and tested by Sam who is friendly professional and helpful. The advice given was informative which is a big help when wearing new hearing aids. I was informed of the various online apps for reference and the various additional functions available.
I have no hesitation in recommending Sam at the Boots hearing care in Gloucester. Thank you Sam

2 June 2025
Unprompted review
Rated 5 out of 5 stars

A successful experience

The appointment was on time and Sam answered my questions.

She was very efficient and put in extra time to complete a thorough examination.
Sam was very pleasant and knowledgeable.

4 April 2025
Unprompted review
Rated 3 out of 5 stars

Could be an expensive mistake ?

I had a hearing test initially which suggested I was moderately deaf. I thought about my options and eventually went with the boots hearing aids! All went well with Sam and went away happy hearing things I had never heard before! It was only 3 days later I realised things weren’t quite right! But even calling in twice for quick check was not to be ! Too busy and no hearing reception staff ! Eventually appointment make 6 days away ! I wait having wasted 2 weeks of worry !

7 March 2025
Rated 5 out of 5 stars

Pardon.

Sam provided a clear and concise service in a polite professional manner and answered all my questions and queries. I recommend Boots Hearingcare based on my experience.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service Sam was…

Excellent friendly service Sam was great put me at ease as i was very nervous at first as my hearing was very poor so good communication was essential and she found me the perfect hearing aids for me

28 February 2025

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