My appointment was on time the man I saw answered any questions I had I was concerned spending over £3000 in case I didn’t find the suitable or comfortable but he assured me there was a 90 day money... See more
Location
Switch locationBoots, 30-32 Shopping Precinct, EN2 6SN Enfield, England, GB
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See what reviewers are saying
Out of all the Hearing aids companies I found Boots had everything that I was looking for. Reasonable pricing and excellent staff. Tom who examined me and handled my order was extremely helpful. Ve... See more
Tom who did my hearing assessment, was kind, professional and helpful. He explained each stage of the test very clearly and showed me the options for suitable hearing aids and explained the various ra... See more
Thomas Cowley was polite and careful to ensure that I understood what the test was for and how I needed to react. He was knowledgeable and informative whilst having a sense of humour.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 30-32 Shopping Precinct, EN2 6SN, Enfield, England, United Kingdom
4.4
Excellent
18 reviews
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Hearing test
My appointment was on time the man I saw answered any questions I had I was concerned spending over £3000 in case I didn’t find the suitable or comfortable but he assured me there was a 90 day money back guarantee
8 April 2026
....
Everything was fine apart from being pestered again and again and again and again to submit a review
18 March 2026
The staff was professional and…
The staff was professional and explained everything to me.
Happy with the outcome.
13 March 2026
Sympathetic and knowledgeable audiologist
Sympathetic and knowledgeable audiologist who spent a lot of time with us. I was impressed with the technology in use, particularly because of my difficulty in discerning the direction of sounds.
13 March 2026
My hearing test was very thorough
My hearing test was very thorough.
I now have my new hearing aids and are extremely pleased with them
Lovely to hear voices clearly again.
A world of difference. Xxx
21 February 2025
Hearing assessment
Tom who did my hearing assessment, was kind, professional and helpful. He explained each stage of the test very clearly and showed me the options for suitable hearing aids and explained the various ranges very well. Couldn’t ask for more.
25 October 2024
Get Treated with Care and Respect
Thomas Cowley was polite and careful to ensure that I understood what the test was for and how I needed to react. He was knowledgeable and informative whilst having a sense of humour.
11 July 2024
Boots is a good company for Hearing aids.
Out of all the Hearing aids companies I found Boots had everything that I was looking for. Reasonable pricing and excellent staff.
Tom who examined me and handled my order was extremely helpful. Very patiently explained the functions of various hearing aids. Tom's expertise and product knowledge was admirable.
He was very polite and gentle whilst testing.
Thanks Tom.
3 May 2024
Covered what I expected.
27 April 2024
Albiona has been great
Albiona has been great, patient and understandable. She was very clear on her advice and explanations.
26 July 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very carful to buy hearing at boots…
Hi want to tell all about boots hearing Aid, i do not recommend at all because they at the beginning are so kind but after they sell you the hearing Aid, if you have any problems with you hearing or something changes in your health condition the customer service is the worst.
I have meniers syndrome detected by gp and i had to do a new mould since they make me the first impression that they loose in the way i had two more impressions and in the middle time is more than four months waiting fot it and have not response from them all the response was to kick the ball and still waiting.
So Please carful with this company that promised many things that they don't do.
Not recommend at all.
4 July 2022
Unprompted review
Reply from Boots Hearingcare - Enfield
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and member of our team will get back to you.
The Boots Hearingcare Team
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