Excellent communication, from start to finish. I had worried about getting hearing aids and I wish I’d known how easy it would be. Kevan was such a help. He was professional, but also he explained thi... See more
Location
Switch locationBoots Opticians, Unit 2, KY12 7QE Dunfermline, Scotland, GB
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See what reviewers are saying
Kevin was very helpful and informative. He made me feel comfortable with my first trial of hearing aids.
My first consultation was with Nicola, she immediately put me at ease. She was friendly and very helpful and still remained professional. My fitting for my hearing aids was with Kevan, he was also v... See more
Kevin the audiologist was very friendly and put me at ease. He was very knowledgeable and took plenty time to explain the process in obtaining hearing aids for the first time.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, Unit 2, KY12 7QE, Dunfermline, Scotland, United Kingdom
4.6
Excellent
32 reviews
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Excellent communication
Excellent communication, from start to finish. I had worried about getting hearing aids and I wish I’d known how easy it would be. Kevan was such a help. He was professional, but also he explained things in a manner which was easy to understand. Trying the hearing aids was useful and the booklet with all the details in was clear, helping me to make a decision I came away very satisfied with the whole experience. Thank you
28 April 2026
Kevin was very helpful and informative
Kevin was very helpful and informative. He made me feel comfortable with my first trial of hearing aids.
21 April 2026
Thank you Kevin
Kevin is very professional, honest not pushy, thoughtful, recognising customer needs
3 April 2026
Excellent service
Consultant was very professional, friendly and helpful and I look forward to trying out my new hearing aids when they get fitted
29 April 2025
Kevin understands fully the frustration…
Kevin understands fully the frustration of those who have hearing loss and simply guide the customer through all the options. Great customer care.
4 April 2025
Best choice ever.…
Due to hearing loss from working in the coal mining industry and after a hearing examination, I tried out hearing aids and was very pleased with the results and left that very day with my purchase, very happy now.
19 February 2025
Surprised
After taking a test on my hearing , the Audiologist was very helpful and explained how I would benefit by wearing H.AIDS
17 December 2024
Very Happy With Whole Process
Everything was explained really well. Plenty of options given. Very happy with the whole process
6 December 2024
He did what was needed and very happy…
He did what was needed and very happy with it.
25 September 2024
Excellent product
14 June 2024
Hearingcare consultation
My first consultation was with Nicola, she immediately put me at ease. She was friendly and very helpful and still remained professional. My fitting for my hearing aids was with Kevan, he was also very helpful and took time to help me get used to my hearing aids. I would recommend this service.
5 July 2024
Kevin explained it all to me,and left…
Kevin explained it all to me,and left the choice up to me . No hard sell.
9 July 2024
Very professional audiologist
Very professional and diligent audiologist, took his time and explained in plain language the process and requirements.
13 March 2024
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